Professional, prompt service…read more This is the second time we've called Brent for assistance. The first was for our leaky frig., which he repaired the same day we called.The second time was for our dryer that died during a load of towels. Again, he came out within an hour of calling. He's fast, courteous and fair! Thank you so much!

Made a request to have my washing machine inspected following a move into the area. Technician was…read morereluctant to even consider making an appointment, but finally stated he would come on Monday between 12-3. No show and no call to explain. Would not recommend.

I requested servicing my dryer Thursday not even 30 minutes later. I had a message from Kendrick…read more They were out here servicing my dryer and changing the timer Friday. Communication was excellent. Service was excellent. Totally recommend Kendrick to do. Your job. Will definitely be using him in the future for issues with my appliances. He was fast very courteous and cleaned up after he finished which is a huge relief for me.

Requested service for my washing machine, Ken came out and did a thorough inspection, he explained…read moreeverything to me along with pricing and my options. Machine and area around it were left clean a neat. Ken was very pleasant and a real professional. I would recommend him for your appliance repair needs !

I contacted Coleman's since I'm having issues with a recently installed, brand new water heater…read morepurchased from and installed by another company. Truthfully, I feel taken advantage of by that company, like they just wanted to make a sale, neglecting to properly inspect and diagnose my prior unit. The issues I was having previously have returned. I'm very frustrated and don't want to deal with them again. I should have known better when the responding tech took less than 5 minutes to mutter, "This heater is bad. This is not a good brand," despite my previous heater being only 4 years old. I contacted Coleman's A/C Heating & Appliance Repair seeking a professional who would listen carefully to the issues I'm describing and offer sound advice/solutions on how to proceed. I expected to hear back from Coleman's within a day or two. But my inquiry was responded to quickly. The technician was friendly, listened, and we discussed what could be done to get my hot water going again. It was suggested I contact the company that performed the install since I'm still under warranty. But it was such a negative experience with an inattentive, apathetic tech that I'd rather cut my losses and allow Coleman's to care for my unit. I will follow Coleman's advice. But at the first sign of indifference or rudeness by that other company, I'll call Coleman's out to fix my heater.

NO SHOW; NO CALL! My date of service was on 10.23.2024 between the hours of 10:00 a.m. and 12:00…read morep.m., NO SHOW, NO CALL. I attempted several times contacting them about my appointment; was I still on their agenda; the status of the appointment; It is now 2:09 p.m. on 10.23.2024 and I've still not received a call or visit from anyone. I've been waiting since 10:00 this morning. A courtesy call would have been great! Poor customer service.

I called this company to get an ice machine installed at my residence. They got me fit in the…read morefollowing week and the technician arrived and connected the water line but didn't have the plumbing piece to connect the drain. He just said that's all he could do and left. So I was charged $121.05 for a guy to connect two ends of a water line! He didn't go 4 miles down the road to Lowe's or Home Depot, he just left and I had to go find the part to complete the installation. I define would not recommend this company if they cannot complete such an easy task.

They suck. Attitude horrible. Late to appointment then has the nerve to get pissy about it.read more

I was absolutely deee-lighted! My service call was scheduled and my Electrolux dryer fully repaired…read morewithin 24 hrs of calling A1. I'd called 6 other repair services - one of which suggested A1. One was a totally automated response; the second wanted an upfront payment for the service call; another had their scheduler out for a week; the remaining told me next week, blah, blah. A1 distinguished itself from these other outfits immediately. The repairman (Mr. Trey) was excellent, took care of it - no waiting for a replacement part - and a pleasant personality. Still being relatively new to the area, I wasn't familiar with A1, and I'll certainly remember to call on them again when/if the need arises. Thanks, A1 - you definitely live up to your band name.

Had a problems with a Cafe GE Refridge. Called Haier(old GE service) twice. no good. Crap…read moreservice. Wasted $250 on Haier..... They Would not stand behind the failure to repair. Called McKinney. Spent about $350 change two parts. Did not fix the problem. Did not answer my calls. Called Brents Appliance Repair. He advised me to call A-1 he said they had the diagnostic equip to diagnosis the problem. A-1 sent a guy out he diagnosed the problem changed the part and was done and gone in 30 mins. He was professional, confident, knowledgable and fast. Good Man. Thank you Thank you Thank you

They have great prices and appliances in great condition as well. I had my eye on them from…read moreFacebook before I moved into the area and once we were ready to purchase they were helped us make the right decision on the best washer and dryer for us even delivered the same day!

This business provides a great service to the community. The staff is friendly and helpful. They…read moreoffer fantastic deals on all types of household appliances and back their products! Good Deals make me HAPPY!