knowledgeable and caring people that put the client first- HIGHLY recommend for all your financial…read moreneeds

Financial Advisor Jim Anderson is smart, has patience and is knowledgeable. I feel very…read morecomfortable working with this financial planning business. Professional environment sound advice, honest investing and guidance. I was referred here by a happy customer and i have no regrets. I am new to this and everything was thoroughly explained.

A+ service for the Kona community…read more Over the past couple of years I had to do a lot of distance-banking with HCFCU due to some personal circumstances and the service and support by Mikela M. was outstanding. After explaining the situation, she provided the support to whatever I needed to do very promptly and efficiently. To the family of HCFCU branches in general, a great service that you folks are providing to the Kona community - keep up the great work!

Friendly Fast seRvice. One stop Credit Union. Conveniently…read morelocated in Kaloko Light Industrial area Address, Phone & Fax 73-5611 Olowalu St. Kailua-Kona, HI 96740 P: 808-930-7700 F: 808-930-7679 Toll-Free: 800-514-2328 Lobby Hours Mon. - Fri.: 10 a.m. to 6 p.m. Sat.: 10 a.m. to 2 p.m. Drive-Up Hours Mon. - Fri.: 8 a.m. to 6 p.m. Extra Services Drive-Up ATMs & Tellers 24-Hour ATM Access Coin-Counting Machine Safe Deposit Boxes Notary Services (call ahead to make an appointment) Find additional surcharge-free ATMs and shared branches in the CO-OP Network.

This is without a doubt the best place for banking on this Big Island! Great people working there…read moreare more like a family! Excellent service always! I couldn't be a happier customer/member here! Mahalo!

Gabriele L. was so nice! She assisted us in opening a new account and she was very helpful, quick…read moreand courteous. I would 100% recommend Hawaii Community Federal Credit Union for all your banking needs. Conveniently located and they have Excellent customer service! Thank you for everything Gabriele.

The Hilo branch of H&R Block is horrible. The worst experience I have ever had with any business…read more Not professional, not responsive, not recommended. It cost us thousands of dollars and still we have not had a resolution. They just don't care, and they avoid contact when things go bad.

Professional tax prep. Fees are fair. Always seem to have appointments available at convenient…read moretimes.

I have had a lot of terrible customer service with farmers Insurance!! first of all, I signed up…read morewith a man that promised me free car rental coverage and that was never true!! He lied to me to get me to join farmers...and then when I paid partial payment one time they cancelled my policy without any warning!! I was so angry when I got a letter saying they cancelled my car insurance policy!! and every time I call and ask for help they never give me a straight answer too...and the customer service reps are so damn rude, unprofessional, cold and no compassion towards the customers!! I will never recommend Farmers to anyone!! I don't want anyone to experience what I have in the last few months...save your selves a lot of time!! Now its time to start shopping around for way better car insurance...:)

Best rates that I've found and the staff is so helpful. Renewed my insurance with a new vehicle and…read moregot a really nice thank-you call this morning. Great ladies and great service!

I had a small accident with my car and called my agent, Fe Valinton Torres, who sold me the policy…read more Seems I purchseded a policy with no collision coverage. I have never in my 68 years purchased a policy with no collision especially for a 3 year old car in perfect condition. Who would do that and who would sell someone a policy like that? Then she says "it says here that we discussed this". I asked for any notes to show I ever asked for or wanted a policy with no collusion. Nothing. The goal was to show a cheap premium and sell me a lousy policy. STAY AWAY!!

I've had our car insurance with All State for about 7 years and they decided not to renew my policy…read morebecause "I was high risk". I was involved in 3 accidents in 2 years that were not my fault. 1) Driver stopped on a main road and reversed into me. 2) I was stopped at a traffic light and the car behind me hit me 3) I was in a parking lot and a car reversed into me because she didn't see me. I also had drivewise with them and got paid for being a safe driver but they still didn't want to renew us. So... I contacted Lindsey Fox from Atlas Insurance. I gave her a copy of my current policy and she compared rates and found First Insurance (local company) that would give us over double the coverage for less cost. It's crazy I wish I looked into this earlier when my friends warned me about All State. First Insurance doesn't hold the accident against me because it was not my fault. I like that when I call she answers and if she's busy she calls right back. She also answers emails promptly. I personally like working with a local agent because if I have any questions or issues I can walk into the office and get help. I know that if I need assistance with a claim I can call First Insurance Directly or I can call Lindsey and she will work with them for me. It's very reassuring to have someone on your side when accidents happen. This was not the case with All State. Not to bash All State but when I got into the accident I called them as I'm supposed to notify them. I then had to work with the other insurance company (the responsible party) on my own because if I had All State assist me it would affect my rate. Even if they didn't pay out for the accident and the responsible claimed fault All State was going to charge me because they assisted me. How is that fair? I pay my premiums on time every month and they can't even help me? Yup.. so glad I switched. If you are thinking about car insurance or just want to compare rates I'd highly recommend contacting Lindsey from Atlas Insurance. She takes the time to answer your questions and explain anything you don't understand. She will find you the best rate and if your current rate is better she is not pushy and will encourage you to stay with your insurance company if you are happy with them. Call her.. you have nothing to lose and everything to save if she can get a better rate or maybe even provide you better service then you are getting from your current company. Thanks Lindsey for all you help and saving us money.

As a REALTOR myself I have to be able to count on a good mortgage broker, Ron Sato is that man…read more He looks out for his clients, and spends the time to find the right mortgage for each client. There is a lot more than just the "interest" rate. I always ask my clients to review 2 or 3 mortgage brokers before making a decision.

Lisa, Cody, and the team are by far second to none! When it comes to excellent customer service,…read moreknowledge, and the ability to perform, I can't think of anyone better than my Fidelity team in Kailua-Kona. You will not be disappointed, and pleasantly surprised at the same time! You have all of my future refinance business there on the big island!

The team at Fidelity is my #1 escrow company I try and use for every transaction…read more All of their escrow officers stand way above the rest of any other escrow company in Kona, hands down. Their exemplary communication, problem solving skills, and 'can do' attitude is the reason I continue to ALWAYS recommend to every one of my clients. Best Escrow Team ever at the Kona Office. THANK YOU FOR ALL YOU DO!!!!