I had an appointment scheduled with this office, less than two weeks before the filing date I…read morereceived a call telling me my appointment was canceled and the office was too busy to see me. Horrible customer service cannot recommend this office to anyone for any reason as they may break their commitment to you at any moment.

Where would I be without JC Tax, let's see? I would probably still be struggling my way through my…read more2010 tax return, the year my husband and I joined our complicated taxes as a married couple. I am most appreciative of the year round support I have received from Jenn since we have lots going on now with two children, my husband having full time employment, plus working for himself on the side, buying and selling real estate in different states, moving and all the other things life brings your way when things change from year to year. I can alway count on Jenn to answer any tax and investment questions we have regarding how a change of life plan will positively or negatively affect our tax situation. She is easy to understand, breaking things down from government IRS terms to a bit more layman terms, something I have never found in another tax advisor. I appreciate the friendly reminders I receive from her prior to tax season so I can properly prepare our family to gather necessary paperwork and send it to her to file on our behalf. She helps keep us organized through our crazy life of change and unexpected circumstances. I would highly recommend JC Tax to everyone I know and even those I don't know. I truly believe she is an asset to my life and wouldn't trade her for anyone else out there. And the bonus... I can live anywhere on the globe and I can still have Jenn do my taxes!

I don't even know where to begin with this review. Richelle is a god send. I came to her after…read morehaving been to two other CPA/accounting firms both of which claimed to clean up my books and "get my business on track" Richelle's calming nature eased my fears as soon as we met. Since comin to her with my mess, she has totally re-newed my hope, restored our forward trejectory, and is even helping our business grow in ways I never thought possible. I honestly thought we'd be behind the eight ball every single year and this was our fate. Disclaimer, my first accounting firm/CPA team was great, I was just coerced into moving to another firm by a friend who claimed the CPA she worked for could "help" me with eveyrthing and no need to use two separate businesses. I took her offer and it just went from. I am so grateful to Richelle for everything!

I just wanted to take a moment and say that Marissa at Kona Tax Plus was a pleasure to work with…read more Im in a wheelchair and she came out to my Van to work with me on filing my 2024 tax returns she was on time for are appointment New what needed to be done and did it fast she was very reliable, I will be bring all my tax needs to her in the future. Thanks again for your help!

Unreliable, said they'll mail my Tax Return on May 1st, never received it, they don't answer your…read morecalls, because they probably screen their calls I don't recommend them at all

This shop used to be the only game in town if you were a farmer. They're not anymore. There are…read moreother stores that will treat you better. I highly suggest you shop elsewhere. I bought a very very expensive piece of equipment from them. Within a month of normal use it was broken. Long story short, they refused to fix it. They refused to replace it. They refused to take it back (even with a restock fee). They claimed it was my fault. Terrible terrible customer service. I took it to my repair guy in Old Industrial (All Tool, they rock!) and after a total rip down and rebuild, All Tool confirmed it was a lemon. So, Thanks for ripping me off F&G!! Thanks for not standing behind what you sell. Thanks for insulting me and treating me like I was the one ripping you off. Needless to say, I tell everyone I meet that they should avoid purchasing equipment from you. Oh yeah, NOT locally owned. In the last few years since this place was bought by an off-island owner it has gone way downhill. Stick to the shops that have owners who actually live in Kona. That would NOT be this one.

Very helpful guys at this location. Knowledgeable and willing to go the extra mile to assist you…read more Highly recommend!

I have had a lot of terrible customer service with farmers Insurance!! first of all, I signed up…read morewith a man that promised me free car rental coverage and that was never true!! He lied to me to get me to join farmers...and then when I paid partial payment one time they cancelled my policy without any warning!! I was so angry when I got a letter saying they cancelled my car insurance policy!! and every time I call and ask for help they never give me a straight answer too...and the customer service reps are so damn rude, unprofessional, cold and no compassion towards the customers!! I will never recommend Farmers to anyone!! I don't want anyone to experience what I have in the last few months...save your selves a lot of time!! Now its time to start shopping around for way better car insurance...:)

Best rates that I've found and the staff is so helpful. Renewed my insurance with a new vehicle and…read moregot a really nice thank-you call this morning. Great ladies and great service!

This is the only place to get your taxes done. She use to do the taxes at the Walmart booth a…read morecouple of years ago. She's fast and also does bookkeeping.

Patrick did a great job with our taxes. They were done timely. His fee is very reasonable & we will…read moredefinitely go back to him next year.

I had a small accident with my car and called my agent, Fe Valinton Torres, who sold me the policy…read more Seems I purchseded a policy with no collision coverage. I have never in my 68 years purchased a policy with no collision especially for a 3 year old car in perfect condition. Who would do that and who would sell someone a policy like that? Then she says "it says here that we discussed this". I asked for any notes to show I ever asked for or wanted a policy with no collusion. Nothing. The goal was to show a cheap premium and sell me a lousy policy. STAY AWAY!!

I've had our car insurance with All State for about 7 years and they decided not to renew my policy…read morebecause "I was high risk". I was involved in 3 accidents in 2 years that were not my fault. 1) Driver stopped on a main road and reversed into me. 2) I was stopped at a traffic light and the car behind me hit me 3) I was in a parking lot and a car reversed into me because she didn't see me. I also had drivewise with them and got paid for being a safe driver but they still didn't want to renew us. So... I contacted Lindsey Fox from Atlas Insurance. I gave her a copy of my current policy and she compared rates and found First Insurance (local company) that would give us over double the coverage for less cost. It's crazy I wish I looked into this earlier when my friends warned me about All State. First Insurance doesn't hold the accident against me because it was not my fault. I like that when I call she answers and if she's busy she calls right back. She also answers emails promptly. I personally like working with a local agent because if I have any questions or issues I can walk into the office and get help. I know that if I need assistance with a claim I can call First Insurance Directly or I can call Lindsey and she will work with them for me. It's very reassuring to have someone on your side when accidents happen. This was not the case with All State. Not to bash All State but when I got into the accident I called them as I'm supposed to notify them. I then had to work with the other insurance company (the responsible party) on my own because if I had All State assist me it would affect my rate. Even if they didn't pay out for the accident and the responsible claimed fault All State was going to charge me because they assisted me. How is that fair? I pay my premiums on time every month and they can't even help me? Yup.. so glad I switched. If you are thinking about car insurance or just want to compare rates I'd highly recommend contacting Lindsey from Atlas Insurance. She takes the time to answer your questions and explain anything you don't understand. She will find you the best rate and if your current rate is better she is not pushy and will encourage you to stay with your insurance company if you are happy with them. Call her.. you have nothing to lose and everything to save if she can get a better rate or maybe even provide you better service then you are getting from your current company. Thanks Lindsey for all you help and saving us money.