Great little shop. Helpful and knowledgeable staff. From the outside you would never guess how much stuff they have got. I always leave this shop glad that I went in - which is more than I can say about the larger DIY stores in the area (without naming any names ...) read more

Homeflair D I Y - Hardware Stores Near Me - Ruislip, XGL

If I could give a 0 I would. The worst run shop I've ever been to. I've spent thousands every year and had the odd poor customer service but I just ignored it as this is my most local shop. I've had them lie to me when I've ask for something and they give you something else many times. Then instead of just doing a simple swap they turn this into a massive problem calling you names under their breaths, thinking you can't hear. They normally seem very helpful and seem to want to help but god help anyone who has to return something or just swap etc.. My last visit turned into all 3 of them swearing at me and shouting, being very rude and aggressive. All because I asked for pure brilliant white paint and they gave me just white. Nothing bad but they went mad calling me all sorts of things. I was extremely shocked over something so small a problem. I was happy to pay the extra and did. One of them I've had many problems with as he's either got things wrong or just doesn't listen to what u ask for. But still I never moan I just ask for them to get a different paint. I've never had a shop keeper come at me before looking like he was going to punch me (calling me a c#@t. Especially over something so stupid. I just couldn't understand why someone would be so angry for just swapping paints. They've mix wrong paints a few times and my customers have gone in there and came out very angry with them to. Would never go here again and I would suggest going to another store if possible. If you have any issues, they can't handle problems very well. Many times I've walked into their shop with them swearing at each other but I just get on with what I need whilst ignoring them. read more

Excellent DIY shop. It's far better stocked than most of the DIY superstores, and the staff are both friendly and helpful. I am currently doing a lot of renovation and maintenance in our home and am only too happy to give my custom to Homeflair. read more