Normally I don't put any reviews on Yelp but this time this company Harris Claims got me to put…read morethis review. I used this company first time and Jon helped me so must that I am speechless. He know what is doning and if you need a personal adjuster, hire him he will take care of you. He knows what's he doing.

After getting the run arounds and a low ball estimate from my insurance company I found Harris…read moreClaims, and boy, am I glad I did. These guys really know what they're doing. From the start, when I spoke with Vicky, who answers the phone, to John, the adjuster who came with high tech equipment and prepared a really good and thorough estimate, to Jason, the owner, I felt I was dealing with the best. After Harris Claims started to represent me, my insurance company became a lot more responsive and ended up covering for all the damage. These guys are not only professional and extremely good at what they do, but they are also very nice, pleasant people to work with. I'm so grateful for all their help and all their fine work.

Teddy Blanco gave me options and then explained the pros and cons of each. Relying on his…read moreknowledge, experience and patience with my constant communications we made the best decision for our situation. Based on those decisions, phase one was executed flawlessly today. It actually exceeded my expectations. I was in construction for almost four decades and you kind of know where to look for issues. I looked and didn't find any. Thanks again for Teddy! We look forward to the next phase.

Be careful with this company. I don't recommend doing business with them. They hire workers that do…read morean awful job and If you spot a mistake and want to get it fixed, forget get it! Management at Midwestern adjusters Naperville give you the run around, they tell you that they will get someone out to your home, nothing, call backs from them nothing. I had one of the people putting the roof on my home leave urine in a bottle, the people that worked on my gutters left garbage behind and I had to call for them to pick it up. I was supposed to have turtle vents on my roof put on and nothing. This is my phone number if anyone thinks that I am lying; I can show you proof of the work that was done to my home. (630) 8778905

We had our roof replaced by matrix last month (july 22) and I have recommended them to friends…read morealready. I wanted to post a review as well, as the others here were helpful in our decision to work with matrix. Tracy was helpful, knowledgeable, and kind. She approached me while working on my yard in 2021 and inquired about damage from a recent storm. She worked closely with the adjuster from my insurance, and they advised me that at the time, there was not significant enough damage to recommend filing a claim. Fast forward a year, and Tracy reached out to me after our neighborhood had experienced hail storms. They went through the same process, recommended filing a claim this time, and it was immediately approved. I then met with David who explained the plan they put together thoroughly, patiently answered all of our questions, and had the work scheduled for 2 days later. David was immediately responsive whenever I reached out with questions or requests. Their team (and process) is a well oiled machine... I went to work with my old roof on, came home ten hours later to a brand new one, job complete, with no damage, no trouble, and everything cleaned up thoroughly. I was skeptical at the start, and at times throughout the process, as it seemed a bit too good to be true. I was expecting a catch somewhere along the way, but after reading many reviews, and feeling very comfortable working with Tracy, I decided to move forward with the process. I'm very glad I did, as matrix delivered on everything promised, while being prompt, professional and kind. David even arranged for a crew to come back after the fact to add an additional vent I didn't realize was needed at the time of install, free of charge.

I was referred to Matrix Adjusters by a friend of mine. An adjuster came out last Wednesday and…read moredid an inspection. I emailed him my insurance declaration Thursday morning. I did not hear from him Thursday and Friday. I emailed him on Saturday. He said "Sorry, I forgot. I will try to get you the paperwork." I texted him Monday afternoon. He said he was "at the dentist and would call me when he was done." He never called. I emailed him Tuesday morning and advised if I did not hear from him I would get another company. He called me Tuesday afternoon and said he "was in Mexico." He has family issues and won't be working the rest of the year. He said it was okay if I went with another company. So I did. I was shocked that Matrix works this way. No referrals from me. Quite disappointed.

The company has been giving my 87 year old grandfather the runaround for a few years now... she…read morepaid almost $4000 and still HAS NOT gotten her siding fixed.

I had done business with this co. About 6 years ago for my home, they did a good job…read more Thus I contacted them again for my rental unit, which need work from a storm. This has been a sorry and very unprofessional experience. I signed the deal in Sept. the insurance co has paid the claim. To date they have not, done the work, and refuse to answer my calls. My next step is the BBB, and file a formal complaint. a dissatisfied customer, Ron Roby

I enjoy looking at my new roof that was built by Tomasz's Ameribuild & Roofing crew. I like the…read morefact that there are more vents (5) than on the old roof (1). That should keep my air conditioning bill down this summer among other benefits. The new gutters look great. The price was reasonable. I recommend Tomasz's Ameribuild & Roofing.

Tomasz and his team were prompt, efficient and diligent. It took nearly 6 months negotiating with…read morethe insurance company, but with Ameribuild's persistence, we finally received near full replacement cost of our old, deteriorating roof! The team arrived early, stayed until sunset, and the roof was finished in less than 2 full days. We couldn't be happier with the outcome of the job - we now have the best looking roof & gutters in the neighborhood!

I called to ask about some concerning looking areas in my house. Darrell asked me to send pictures…read moreto look at while he was on the phone with me. He was able to suggest to me what he thought I should do, and he said he didn't think I needed mold remediation, and he diagnosed what was going on. It's clear he is very honest because he didn't have to spend that time on the phone with me when he was not going to obtain business. If I ever have concerns about mold in the future, he will be my first call.

Used RRR twice of the course of a few weeks for separate incidents. The first time a toilet…read moreoverflowed from my upstairs into our vent and then dripped to the below ceiling. The cleanup crew was out within 24 hours and had the issue mitigated. Vance was awesome and very friendly. The crew to fix the damage was out the start of the next week and repaired the same day (I forgot the gentleman's name but also very friendly).. A few weeks later a neighbors fridge water line failed causing water to leak into my kitchen. I called the same team who fixed my bathroom, this time they were out within 3 hours to assess damage. The next day a crew was out to mitigate, with repair morning after. When you have to do this work it's very stressful, especially when you lose part of your kitchen for a time. But the RRR crew was great to work with, patient with my questions, and accommodating to requests (including wearing masks as I had a 2-week old newborn at home). I've used another service (CWF) and did not have the same experience at all.

We had issues with moisture and mold in our apartment due to water getting into failing caulk and…read moregrout lines. We contact multiple vendors to come and looks at the issue, but none were as thorough and experienced as Mark and his team. From the beginning to end, the experience has been stellar. Mark arrived to look at the issue promptly. He was able to identify the issue accurately and was honest about the necessary scope of the remediation work. (Other vendors suggest a smaller fix which ,in hindsight, would not have solved our issue in the long run and would require additonal work later on) Throughout the entire process, he constantly communicated the progress of the work and kept us update on the schedule, something that we appreciate since its the first time we have to deal with mold and water issues. Last but not least, Mark and his team take great care in carrying out the work and handling our belongings in the work area. If you need any restoration work done, I definitely recommend Quality Assurance Restoration.

Fantastic work. Great value. Even better guys. Mark and his team did a phenomenal job…read more We discovered water puddling in our crawlspace right under where our furnace is. I contacted a few different people, but Mark was the first to be willing to make it out to us that same day. After checking out the damage, he put my mind at ease and gave us the rundown of his plan of running a few fans and dehumidifiers in our utility closest and in the crawlspace. I asked him a bunch of questions I had, and he answered each one with ease and helped me understand what was going on. In the end, Mark and his team set up the fans and dehumidifiers in the spaces and left them for a few days. We were considering getting new tiling and he recommended Jose from Neza Restoration & Repair. Jose and Fernando also did a really good job. What makes Mark stand out from the rest is his availability, clear communication, and just being a down to earth guy. I felt I could trust Mark, and may have overstepped when asking for advice outside of water damage, but was he willing in answering and helping me out. God forbid I have more water damage in my future, but if I do, Mark and his team are the first ones I'll contact. And I'll be referring them to every person I know seeking water damage help from now on.

Quick initial contact then they basically ghosted after they indicated they would send over a…read morecontract later that day (then the next morning) and now still waiting, days later. Consistent communication and response is key when an adjuster is seeking to be your liaison for managing the process with your insurance company. Unfortunately, being out of state while managing this process, I personally require a reliable company who is willing to follow through on a claim, which may not be huge for them financially, but a 10% payout is still a profit for them.

From the owner: We have the licenses, insurance, bonds, professionalism to help you during times of need…read more Quick has the needed knowledge about coverage contracts, so you get all the funds entitled to you. We can significantly diminish the time you spend dealing with claim-associated issues. We will review your insurance claim coverage, your exclusions and deductibles, and your rights and responsibilities. We'll handle the insurance claim settlement negotiation so that the insurance company does not take advantage of you Quick restoration specializes in property damage- specifically fire and water damage restoration- in commercial and residential properties We are available to help 24/7 as water or fire damage can occur at any time of the day Accidents happen. When they do, choose us!