Teddy Blanco gave me options and then explained the pros and cons of each. Relying on his…read moreknowledge, experience and patience with my constant communications we made the best decision for our situation. Based on those decisions, phase one was executed flawlessly today. It actually exceeded my expectations. I was in construction for almost four decades and you kind of know where to look for issues. I looked and didn't find any. Thanks again for Teddy! We look forward to the next phase.

Ryan Baran is the agent with Midwestern Adjusters who went to bat for me and got me a full roof…read morereplacement even after my insurance said they would only pay for a partial roof. It was very frustrating for me trying to get my damaged roof replaced but Ryan Baran got it done. I am so thankful to him and Midwestern Adjusters as I stand here with a check in my hand from my insurance for my new roof.

We had our roof replaced by matrix last month (july 22) and I have recommended them to friends…read morealready. I wanted to post a review as well, as the others here were helpful in our decision to work with matrix. Tracy was helpful, knowledgeable, and kind. She approached me while working on my yard in 2021 and inquired about damage from a recent storm. She worked closely with the adjuster from my insurance, and they advised me that at the time, there was not significant enough damage to recommend filing a claim. Fast forward a year, and Tracy reached out to me after our neighborhood had experienced hail storms. They went through the same process, recommended filing a claim this time, and it was immediately approved. I then met with David who explained the plan they put together thoroughly, patiently answered all of our questions, and had the work scheduled for 2 days later. David was immediately responsive whenever I reached out with questions or requests. Their team (and process) is a well oiled machine... I went to work with my old roof on, came home ten hours later to a brand new one, job complete, with no damage, no trouble, and everything cleaned up thoroughly. I was skeptical at the start, and at times throughout the process, as it seemed a bit too good to be true. I was expecting a catch somewhere along the way, but after reading many reviews, and feeling very comfortable working with Tracy, I decided to move forward with the process. I'm very glad I did, as matrix delivered on everything promised, while being prompt, professional and kind. David even arranged for a crew to come back after the fact to add an additional vent I didn't realize was needed at the time of install, free of charge.

I was referred to Matrix Adjusters by a friend of mine. An adjuster came out last Wednesday and…read moredid an inspection. I emailed him my insurance declaration Thursday morning. I did not hear from him Thursday and Friday. I emailed him on Saturday. He said "Sorry, I forgot. I will try to get you the paperwork." I texted him Monday afternoon. He said he was "at the dentist and would call me when he was done." He never called. I emailed him Tuesday morning and advised if I did not hear from him I would get another company. He called me Tuesday afternoon and said he "was in Mexico." He has family issues and won't be working the rest of the year. He said it was okay if I went with another company. So I did. I was shocked that Matrix works this way. No referrals from me. Quite disappointed.

The company has been giving my 87 year old grandfather the runaround for a few years now... she…read morepaid almost $4000 and still HAS NOT gotten her siding fixed.

I had done business with this co. About 6 years ago for my home, they did a good job…read more Thus I contacted them again for my rental unit, which need work from a storm. This has been a sorry and very unprofessional experience. I signed the deal in Sept. the insurance co has paid the claim. To date they have not, done the work, and refuse to answer my calls. My next step is the BBB, and file a formal complaint. a dissatisfied customer, Ron Roby

I enjoy looking at my new roof that was built by Tomasz's Ameribuild & Roofing crew. I like the…read morefact that there are more vents (5) than on the old roof (1). That should keep my air conditioning bill down this summer among other benefits. The new gutters look great. The price was reasonable. I recommend Tomasz's Ameribuild & Roofing.

Tomasz and his team were prompt, efficient and diligent. It took nearly 6 months negotiating with…read morethe insurance company, but with Ameribuild's persistence, we finally received near full replacement cost of our old, deteriorating roof! The team arrived early, stayed until sunset, and the roof was finished in less than 2 full days. We couldn't be happier with the outcome of the job - we now have the best looking roof & gutters in the neighborhood!

After a recent basement flood Rapid Response Restoration came in and removed all damaged furniture…read moreand belongings, tore out damaged dry wall, removed mold and cleaned tile flooring. Vance and Manny worked tirelessly to make my basement dry and safe again. I am so glad I found them - fair pricing and dependable, professional service. Many thanks for helping me through a very difficult situation!

I spoke with the owner, Daryl, over the phone regarding an inspection -- the customer service I…read moreexperienced was unparalleled. Daryl requested photos and a description of the issue which we discussed in depth. Even though the service requested was not appropriate for Rapid Response Restoration, Daryl still offered to provide advice and help any way he could. That type of customer service is rare these days -- Daryl is a good and honest man.

We had issues with moisture and mold in our apartment due to water getting into failing caulk and…read moregrout lines. We contact multiple vendors to come and looks at the issue, but none were as thorough and experienced as Mark and his team. From the beginning to end, the experience has been stellar. Mark arrived to look at the issue promptly. He was able to identify the issue accurately and was honest about the necessary scope of the remediation work. (Other vendors suggest a smaller fix which ,in hindsight, would not have solved our issue in the long run and would require additonal work later on) Throughout the entire process, he constantly communicated the progress of the work and kept us update on the schedule, something that we appreciate since its the first time we have to deal with mold and water issues. Last but not least, Mark and his team take great care in carrying out the work and handling our belongings in the work area. If you need any restoration work done, I definitely recommend Quality Assurance Restoration.

Fantastic work. Great value. Even better guys. Mark and his team did a phenomenal job…read more We discovered water puddling in our crawlspace right under where our furnace is. I contacted a few different people, but Mark was the first to be willing to make it out to us that same day. After checking out the damage, he put my mind at ease and gave us the rundown of his plan of running a few fans and dehumidifiers in our utility closest and in the crawlspace. I asked him a bunch of questions I had, and he answered each one with ease and helped me understand what was going on. In the end, Mark and his team set up the fans and dehumidifiers in the spaces and left them for a few days. We were considering getting new tiling and he recommended Jose from Neza Restoration & Repair. Jose and Fernando also did a really good job. What makes Mark stand out from the rest is his availability, clear communication, and just being a down to earth guy. I felt I could trust Mark, and may have overstepped when asking for advice outside of water damage, but was he willing in answering and helping me out. God forbid I have more water damage in my future, but if I do, Mark and his team are the first ones I'll contact. And I'll be referring them to every person I know seeking water damage help from now on.