May 2 of 2018 we were hit by a terrible hail storm. We didn't think we had any serious damage but noticed everyone in our neighborhood was getting their roofs redone. Within a month of the storm we noticed a water stain on our ceiling and were concerned about possible damage done from this storm that we could not see. By this time many neighbors had gone with different companies and we had heard nothing but horror stories. We didn't know what to do or where to start. In July we saw a friend had signed with NRC and was raving about how happy he was with the company and their work. We agreed to meet with NRC and they sent their local adjuster Luca out for a free home inspection. Luca made us feel like we were his number one priority, he worked around our schedule and was so attentive but more importantly not pushy! He gave us time to think things over and would check in every so often. Two months after initially meeting Luca and NRC and after watching our friend rave about the company we decided to sign with NRC. That was the best thing we could have done. Luca did an inspection of our home and showed us how much damage actually was done by the storm. We thought we would only have a partial roof replacement because our roof was only 7 years old. He told us we would need an entire roof replacement, new siding, gutters and a garage door. Everyone laughed at us and told us how their insurance company's barley covered their roof and that we would be paying out of pocket for all of that. Luca worked closely with our insurance company and they agreed with everything he had said. The best part of all of this is Luca did everything for us!! He meet with insurance, set up times, called them, found our crews, EVERTHING!! Luca would call us a week before a job would start and would fill us in on the process. He also would let us know exactly when work would be done. Whenever I had a question he always answered my phone call, which is unheard of in this type of business. Our home makeover started with a new roof in October 2018, new siding by the end of October and new gutters and garage door by the second week of November! The work and crews that came out did an exceptional job. The entire process was completed in a timely and professional manner. We could not be happier with the entire process and highly recommend NRC. We are so happy with signed with Luca and NRC and our in love with our home. Megan T. read more

Our roof sustained damages in an overnight hail and windstorm. The next morning, we had shingles of our roof in our driveway and knew it had to be looked at right away. We were hesitant to deal with the insurance and we were recommended Neighborhood Adjusters. Our insurance took more than a year to approve our claim and initially denied the claim. Marcos Molina, our adjuster, was a fierce and steadfast advocate in working on our behalf with the insurance company and he kept us informed about the process in a way that was transparent and timely. Marcos was able to get another re-inspection scheduled and his knowledge and expertise was conducive in proving our loss and damages and ultimately getting the claim approved. We couldn't have been more excited and breathe a sigh of relief. Marcos / Neighborhood Adjusters has made the entire process stress-free! Also have to mention that once all approved, Cynthia was really nice and helpful in going through the paperwork and thoroughly explaining the estimate and repairs to be done and Johnny working diligently with our town village to get the permits pulled for the repairs. All around- great, responsive and proactive folks! Neighborhood Adjusters get our utmost recommendation! read more

I am very pleased to write this review! My home was struck by a hail storm, and I was unsure where I should begin to get my home repaired. So I contacted my insurance company, but that did not go as planned. They were not willing to help me out. Just when I was about to give up, Ana came by. She explained to me what she and her company could do for me regarding my claim. Considering that I was just going to give up, and she just so happened to stop by, I decided to give her a shot. Within a couple of weeks, Ana's company was able to get my home approved and repaired!! I am beyond thankful. Thank you Ana for handling my claim, and doing everything you said you would. Your companies integrity and value for their customers is just amazing. I definitely recommend others to use you guys. read more

Jeremy Gehman came to our home in Glendale Heights and was very professional and courteous and imparted widom to us concerning our water damage claim and what his company could do for us. We were able to get brand new beautiful laminate flooring throughout our whole house. Upstairs and downstairs. We have 4 bedrms 3 bthrms finished basement w fireplace. Downstairs they were able to replace all our drywall in family room and bathroom downstairs plus we were able to get our 2 bathrooms remodeled. I AM SOOOO HAPPY WITH JEREMY AND NEIGHBORHOOD ADJUSTERS. I will most definitely recommend Jeremy and his Company to Family and Friends because of the true value of trust and wisdom Jeremy Gehman has showed us. Thanks A Million Mr. Jeremy Gehman for helping us APPRECIATE OUR HOMES. read more

I'm very happy with the way Josh Bird and the office staff at NAI helped me throughout getting my roof approved. Josh has been very sweet and caring, and has really made me feel very comfortable with everything. He's been by my home multiple times to just give me a little more information and to check on me. Not many companies do this for you. Even before Josh had came by, I had one company tell me about damages and showed me photos, but it turned out it wasn't even my roof!! So once I met with Josh and he explained everything to me, and the vibe I got from him, I immediately signed up with him. Just his character was good enough and trusting. Best choice I made! Thank you Josh. And for anyone needing his help please give the company a call and ask for Josh! read more

I have a few properties that I own, and I started to see a bunch of other properties nearby getting the roofs and siding done. So I started wondering if I could as well. Then one of my tenants came across Josh. He introduced me and right when I met him I felt comfortable with him. So after inspecting my first property I wanted him to inspect another. He found damages and then got my insurance company to inspect and got both of them approved. I'm very thankful that I didn't even have to do anything. He kept me well informed and even keeps in touch still. Even deals with my tenant calling all the time. This company overall has made me feel like a part of their family and I'm grateful to have come across a company like this. You guys are well recommended! read more

I was beyond ecstatic when I found out the siding on my home approved and it wouldn't of happened without Neighborhood Adjusters!!! There aren't enough words to explain how great it was to have one less hassle/worry in my life and having a company that you can trust and rely on 100%.This company does it all from coming out to see the damage on your home, to filing the claim and handling the whole process!! The girls in the office were great with updating me, letting me know the next steps, and answering all of my questions! This company is extremely professional, has great communication skills, and easy to work with. You won't regret working with them and I plan to refer them to everyone I can! read more

This place is a SCAM. Last year they came out and did a estimate for my roof. We signed a contract with Jerry Broaddus in the ammount of $18,700. They did the work and finished the roof. It has been 11 months now and I still can not get a paid invoice from them. They are claiming that we owe more money and the contract ammount was actually $21,587. I have the original contract in my hands but can not get anyone to respond to this issue since they know they are scammers and dont want to deal with things after they scam you. This is now becoming a lawyer issue but after everything is said and done, Do not use this company they will scam you out of your money even with a contract in hand read more

We had switched insurance companies and the new insurance company (after we were accepted) came back and told us we would not be covered because our roof had damage! Our old insurance company sent an adjuster out and said they wouldn't cover the roof because the damage was under $500 and our deductible was $1,000! After meeting with Tom Shepard of Neighborhood Adjusters, He got involved and ended up getting us covered! We had an ACV (actual cash value) policy so we got covered but at a depreciated value! We were still very happy that we got about 1/3 of our roof covered and that saved us some money! We were very thankful for Toms help! Highly recommend! read more

Our roof was damaged in a hailstorm, but we were hesitant to deal with the hassle of the insurance company and claims process. Jeremy Gehman came over to our house for a no-risk consultation, and took time to explain everything thoroughly. Jeremy was OUTSTANDING and I could not recommend him more. He and his team made the entire insurance and repair process easy, and they even got our gutters and shed roof replaced too! Everyone at the company we dealt with were professional and kept us updated on the process. While I hope to never have storm damage again, if I do... I will call them immediately! read more

For the past 5 years we've been getting a bunch of storms in our area. Each time I've tried to get my roof approved with other companies and I've always been denied. Even now, after signing up with Josh Bird, I was denied. However, Josh and Scott Schwartz fought hard for me and finally I got my roof approved. Funny story too, my husband and I know Scott from church so having him show up at a door step was great. Made us feel even more comfortable with this company. We definitely are grateful and will continue to recommend this company and josh to others! They've already done so much for our community. read more

For a first time home owner that needed a new roof, I was iffy about filing a claim on my own. Julie who works in the Peoria area over heard me talking about how I need to get my roof replaced. She then told me all about NAI and what they do and how they can help me. Brett called me an came to my home to check the damage and he was very informative about everything and keeping me updated. It was a great to not have to worry or stress about the claim process. I am ecstatic that my house roof and garage roof got approved and I am already referring my family and friends to Brett. read more

We had the best experience working with our adjuster Marcos. We were unsure about moving forward with our claim, being we had not had a good experience. Marcos assured us that he would handle all involved and I would not have to go back and forth with the insurance! He kept his word and also we were approved for our new roof and siding! We have passed Marcos name around to friend and family because of the great service that was provided. We are very happy with the work that was done on our house! Thank you Marcos and NRC !! read more

I would like to start by saying that Marcos Molina is a very big asset to this company. My family and I are very thankful that he Informed us of some issues that where wrong with a house that we are looking to purchase. Not only was he very informative, but he was very detailed and inspected the property thoroughly. He physically showed my husband what was wrong with the roof, gutters and other issues and explained what can happen if not fixed. Thank you so much and I will definitely recommend him to other family and friends. read more

I would like to thank Marcos Molina from Neighborhood Adjusters for helping me through my insurance claim process to repair my roof. He has been very helpful and patient with me. Because I definitely have ask a lot of question. He has kept me in the loop theough the entire process from claim, to inspection, acceptance of claim, to picking out the materials, and coordination with cost and any additional repairs. I would definitely recommend Marcos and Neighboord Adjusters to anyone that has hail or wind damage to their roof. read more

I had a great experience with Neighborhood Adjusters, they did everything they said they were going to do and called when they said they would. They worked aggressively on my storm damage claim and restored the entire exterior of my house in timely manner. Marcos, Jeremy and Adela were very pleasant to work with. I had a very complicated claim process and Neighborhood Adjusters managed the situation with efficiency and integrity. I would highly recommend them any day. read more

I'm very happy I signed up with Neighborhood Adjusters. My experience with them and Josh has been phenomenal! This company has been professional since day 1. I was honestly shocked I got my roof approved since I had only been living here for less than a year, but this company made it happen. Me and my husband couldn't be any happier. Another thank you to Genessa for stopping by to make sure we've been happy. She was very sweet. Great company with great people! read more

At first when Steve my Public Adjuster came to my house I was a bit unsure to let him inspect my roof. But after speaking with him, he made me feel comfortable and he didn't come across pushy. I felt relived with Steve called me to let me know I as approved for my roof and gutters. I have now sent him some referrals. He's just a very honest young man. I highly recommend anyone looking for these services to call Steve at Neighborhood Adjusters read more

I was referred to Neighborhood Adjusters by a friend of mine. He referred me to Brett Rehr. Brett made me feel very comfortable but I was worried that I wouldn't get approved. When Brett called me after the inspection to let me know I got approved, I was very happy to hear. All my worries went away, due to the fact that I would never be able to fix my home by myself. I recommend this company, I have sent several referrals and will continue read more