The staff was easy to work with. My dog received the treatment needed. I would recommend them.read more

I cannot express this enough, DO NOT go here. We paid $1200 for our dog to not get spayed, but…read moreinstead they almost killed her. They also told us she had kidney issues which we have gotten a second opinion and absolutely nothing is wrong with her and she has also since been spayed with zero issues. We were quoted her spay to be $750 and her 8 teeth that needed to be pulled another $750-$1350. This all cost us $590 elsewhere in the area. As I left with my dog after paying, I was told at least she got her nails trimmed (she sees a groomer every 6 weeks, she didn't need a nail trim). Her follow up email also said they were "happy to have achieved a positive outcome that day!", what that you didn't kill her?! Please save yourself the trouble and money and go elsewhere.

My family and I have trusted Valley Boarding Kennel for many years. Never had an issue! Will…read moredefinitely keep coming back!

Beyond dissatisfied!…read more We sent our dog to this facility on December 5-19th to get a jump start on the basics of training through their "boot camp-board and train" program. Our intent in sending him was so he could receive one on one training in a training environment. 6-8 other dogs were enrolled in the same program at the time our dog arrived. We were promised that he would receive quality attention and training, but we received non of the above. We were also told that we would get a "report card" of his time at this facility. A report card that we have still never received. The dog we brought to this facility was a loving, happy and excited 33lb puppy. He was sent to this facility with ZERO food guarding issues, ZERO fleas and ZERO history of eating dog poop. What we received back was a malnourished 23lb puppy who gained more bad habits than good with his time here. He now guards his bones from humans and our other dogs, had a mild case of fleas and now regularly consumes dog poop. After consulting with our vet and researching with other trainers, it is our firm belief that Winston was mistreated, malnourished and food was withheld from him while at this facility. He was under so much stress while at this facility he nearly chewed his Metal dog collar tags in half. I had requested that our dog be given some food in his KONG at night and was told upon drop off that would happen. I wrote instructions and provided other options to the can food we normally use. This did not happen- had I known it wasn't going to happen, I would have provided additional food in his "daily amounts" to make up for the meal he would be missing. Also, we sent him with a dog bed and blankets, several blankets in case they got soiled or chewed or ripped up while he was there. We received everything back in its original packaging, but his bed. I was told he had destroyed the bed on his second night. However, he was then Put in his kennel (for what I assume is HOURS) with ZERO cushioning because not one single blanket we sent, was removed from its original packaging. We did reach out to the facility pertaining to some of the above issues and they did call us back. After having compounded issues I no longer trust their abilities. The communication that you "receive" before signing your dog up is really around "the money" rather than the experience your dog will receive while in their care. If you ask for an update with pointed questions while your dog is in their care you will receive "he/she is doing good" with very little response to your actual questions. I have (today, January 12, 2016) requested a refund for services rendered (or not rendered depending on how you look at it) and have not received a response yet. I will update my review once a response is given to rectify the situation.

My dogs went to Kristin's "boot camp". The change in their behavior and obedience was astonishing…read more I had to ask if she gave me the wrong dog after the mailman came and went without all hell breaking loose. I could not believe it was my dog. (It was!) She uses positive reinforcement so the dogs are not afraid or nervous. They went in to boot camp happy but insane, jumping on people, barking, not listening, tugging on the leash, you name it. They came home as the exact same happy, playful, friendly dogs that went in, but they were calm and well mannered, very attentive to what I ask them to do with simple hand signals. It was worth every penny. We are so lucky to have such an amazing trainer right here in Hudson!

If I could leave zero stars I would. My usual groomer was booked up too far out. She said that…read moreCovid brought forth a puppy boom, and there are more dogs needing to be groomed now than ever. So I began calling around trying to get my dog in somewhere, and I called Rin Tin Trim. She answered the phone very unprofessionally just saying "this is Cathy." When I explained to her that my usual groomer was busy and that I was in need of a grooming service, she said to me she was not interested in serving us if that's all I was looking for. And then she hung up on me!!! Unbelievable, I desperately want to call back and give this woman a piece of my mind, but I figured an honest review would be better for everyone! Don't bother with this woman!

The woman on the phone was incredibly rude & condescending. I would NEVER trust someone with such…read moreanger to take care of my dog. Terrible customer service.

Clean and serene this place is practically a pet resort. The staff are friendly and professional…read moreand treated our elder dogs with loving care and groom them beautifully. Prices are very reasonable, especially compared to the big box pet places.

The work they do is incredible with feral felines. We have brought in three feral cats all handle…read morewith compassion and love .

The best eye exam ever! You actually spend most of your time with the Doctor where most places, you…read moreget maybe 60 seconds with the Dr. Dr Julie is the nicest person! I feel lucky to have found Ritzinger Eye Clinic! I would never go anywhere else!

Very caring & takes time to explain things. Couldn't find a better eye Dr! Thank you Dr Julie & Dr…read moreJohn...

After researching and speaking to multiple trainers with varying training philosophies, I felt…read moreCasey from Upward Hound was the most knowledgeable, reasonable, compassionate and answered all of my questions that actually made sense! I immediately enrolled my dog into Upward Hound's "Reactive Rover" class for my dog friendly yet very leash reactive dog. In less than 6 weeks, my dog was transformed. Rather than being an embarrassment to take on leash walks, she is now well mannered and fun to take with! If you are unsure, skeptical or wondering if this will help your dog. IT WILL! It's all what you put into it. Do the work and you will see the results. I watched first hand what it did to all the dogs in my class. I highly recommend Upward Hound!