We've always received excellent care from the team here and were very sad to have to leave them…read morebehind when we moved two hours north. After a suspicious experience with an emergency vet up here, we packed up the babies and made the trek back down to Maplebrook for a second opinion. It yielded a much better outlook for our boy, who was already perking back up after his experience over the weekend. I mention "the team" and not solely the doctors or techs because every person employed at this building will treat you and your pets with empathy and respect.

This is an amazing team. They have worked with 4 cats of mine and the care and dedication they show…read moreis amazing. For around 7 years, I have driven 40 minutes with my constantly meowing kitties because I wouldn't trust any other vet with their care. Doctor Amber is so talented and well informed and truly works through any health complication that could come up. They are the best! Thank you so much!

A week ago our dog was not doing well so we were desperately looking for an emergency vet hospital…read more One of the place we called was AfterHours Veterinary Care. The woman who answered the phone was almost immediately hostile when we called. To be fair, we were more agitated than usual over concern for our dog and trying to find a hospital to look at him. She spent the five minutes of the call playing power games like "not speaking" and trying to weirdly establish dominance when talking to two pet owners who were concerned about their dog Even though they did have availability, we knew we could never trust a place with such an unpleasant person as their representative. Further I even called a few days ago and spoke to a much nicer representative who apologized for the behavior of the manipulative person who handled our call earlier. She said manager would be getting back to me. They didn't bother calling me. All of this leads me to believe this is a horrible place that hires people looking to dominate customers instead of helping them when they have a dog in ill health. I will never go to this place.

My cat stopped eating dry cat food, called them for an appointment, was told I could be put on a…read moreWAIT list where I'd probably be for several months. Asked if I could have an emergency visit, probably not they said. They're not at all what they advertise to be!!!!!!!!

Super friendly and accommodating with my schedule. Amazing with my animals and the dogs actually…read moreget excited to go there which makes life easier!

Didn't listen to Owner regarding dogs limping and shoulder possibility. Charged for 2 visits at…read more495 and 455 for labs and librela. Took the dog for a 2nd opinion and vet said just looking at him he had a mass in his shoulder and librela would not work for his condition. Recvd new dosage on Caprofen and vist only cost me 144.00

I was impressed from the moment I walked in with an 8 week old puppy. They have separate dog and…read morecat waiting areas, which immediately set a calm tone. The desk staff were instantly welcoming and friendly, and the vet techs were the same -- you can tell everyone works together as a team. That kind of people environment is exactly what I trust for my animals. They prepared the room with some toys and a snuffle mat and yummy treats for the puppy! The vet was wonderful as well. She explained EVERYTHING clearly, answered my MANY questions and took the time to walk me through how the clinic is invested in Fear Free handling and maintaining a positive, low‑stress vibe for the animals. Having not had a puppy for a while, but invested in positive reinforcement, that meant a lot. Overall, I left feeling confident, supported, and genuinely grateful to have found a clinic that cares this much about both pets and their people.

Dr. Dewoskin is the best! She really "gets" dog behavior and is incredibly gentle, patient, and…read morekind. The techs and entire staff have all been super as well!

I highly recommend Dr. Eric! He's been an outstanding veterinarian for my many Brittanys over the…read moreyears, treating each one with individualized care and compassion through all stages of life--from playful puppies to saying goodbye to our beloved senior family members. He's incredibly knowledgeable, patiently listens to all my concerns (even the silly ones), offers thoughtful options, and he and his staff consistently go above and beyond. We've trusted him for over 10 years--a true gem for multi-dog families with energetic breeds!

Hands down Dr. Eric is the best we've had in 30 years of living here. He has gone WAY above and…read morebeyond in times to say goodbye to our pups, diagnosing cancer in one and helping manage pain in an amputation done at the U of MN. He and his staff are the most caring people and we simply would not have healthy and happy puppers without them as our "family."

What a great experience for me and my dog Bowie. Dr Novak was very kind, knowledgeable, and a great…read morecommunicator. Bowie was incredibly calm the entire time, even through 2 shots and a blood draw. I highly recommend SSP Animal Hospital to everyone with pets. Oh, and they're reasonably priced and don't force any procedures, vaccinations, or meds on you. I am VERY impressed.

Dr Dave is the best!! I called several weeks ago and got a same day appointment. Dr Dave was…read moreextremely kind. He treated my dog and asked me to call him for a follow-up in a few days. Since seeing Dr in person a few weeks ago, I have had three follow-up calls with him. He has prescribed a new medication over the phone and not required us to pay multiple clinic visits for medication. I highly recommend South St Paul Vet.

I started coming to this vet after I decided to keep a found kitten. Kitten was injured and I had…read moreto get her to an emergency vet right away. She needed stitches to be removed 2 weeks later. Life Care was suggested and I was looking for a new vet, so went to them. Decided to stay with them. Most of the doctors have been great. Most techs have been great. I think it's the ownership and staffing/scheduling; as I've noticed in the year and half or so I've been going, front desk staff changes. I've also not seen one of the techs I remember when I first started going there. They aren't retaining support staff and I can guess why they leave. The appointment/record entry is questionable. Regardless of the reason for the appointment, it has been entered as "wellness exam" 9/10 times. When you go to schedule via the portal- there aren't appropriate choices, or comment sections to add info. When you do think you picked the appropriate choice/wording and later check/look it up - the info has changed to generic "wellness exam". No idea of price until you get there and they suggest how to proceed and have you agree. Except for the very first visit, I'd usually never get out of there without paying at least $150, or in that ball park. I said, AT LEAST. Not "on average", but as in, no less than. Every. Single. Visit. Hundreds of dollars for blood work labs, before anything that requires anesthesia (dental cleaning, etc.) Go in for an issue, suspected injury, illness- whatever- and you drop over a hundred for exam, then more for meds. Then a follow up is scheduled for a week or so out- which again costs you over $100. My most recent visit was the deciding factor for me. They suggested a flea and heartworm preventative for my older cat (at the appointment) and I thought that made sense. I was all ready to get the med, when I asked about it for my other cat at home. The tech said they'd have to see my other cat in office before prescribing it for her too; mind you- that was the kitten, who'd constantly been there (as in, about every month) her first year of life for regular wellness exams and preventatives, etc. Refused to give the med for her without seeing her in office, but didn't explain why what was necessary. BUT wanted to send me home with the med for the cat at the appointment. WHY would I treat one cat with a flea preventative and not the other cat at the same time? What would even be the point? That is what I told the tech, and refused the med. I knew already, and didn't want to accept it... At that point and after all the other money spent there over the period of a year and half and red flags- it was completely clear that this hospital ridiculously over charges. Offers urgent care, but somehow the appointment will be days away- but will still be charged urgent care pricing...One way or another; either by exorbitant pricing for certain services, or by over scheduling/unnecessary exams. I have to go elsewhere.

I will not be returning here. I reached out near the start of business and was told I would receive…read morea call back shortly regarding an ongoing life threatening situation with one of my pets. after no call back, I left a review expressing my disappointment at the communication regarding this situation and life care responded with private information regarding my pet, their condition, and potential treatment options while not addressing the fact they never called me back and insinuated that their lack of communication was somehow my fault. additionally the situation at hand had been discussed with a specific vet and I had a verbal agreement of the process of care, and it was only due to this verbal agreement that I agreed to change vets in the first place, but being a critical thinker I understand that policies are polices for a reason and focused my review on the lack of communication. so not only did I not get a call back regarding a life threatening situation, the verbal agreement (which was not mentioned and not the reason for the review in the first place) was not honored, and they violated my and my pet's privacy. Do better, own your own behavior and the negatives that come from that, in addition if the receptionist named Kim is unable to be professional and respectful when there is a valid complaint, they should not be in the position to answer the phone.

The most wonderful vet team you could ask for!!! Helpful, compassionate, kind and honest. Priced…read moreaffordably. Able to handle difficult animals. So very glad we found HousePaws for our family!!!

Nothing but praise for Dr. Ann Fischer. With 3 cats, vet appointments have become so much more…read morepleasant since House Paws started coming to us, rather then my trying to wrangle the felines into carriers and suffer through the yowling to and from. Ann and Michon are personable, attentive, and thoughtful... three qualities that don't often come together in vet care, at least in my experience. Because House Paws is a mobile service, you do have to do some planning ahead to get your appointment scheduled - which is more true now as more folks are finding out about this service. However, when I've had concerns, Ann has been incredibly responsive and available (even if she's answering emails late at night). After my little guy had surgery, her follow up was fantastic. She's also quite pragmatic, offering a range of services and helping pet owners make informed, reasonable AND reasoned decisions about appropriate care. She's not judgmental, but will offer an opinion when asked. So much preferable to the high-pressure sales I've experienced at other places, particularly chains like banfield.