Honestly wouldn't leave a one star review! I sadly bought a vehicle from them and suppose to get free oil changes! But there is a catch! 3 weeks scheduled out! I could understand any other time! but they said you should of called 2 weeks ago if you didn't want scheduled on March 2nd! Really false advertising when you paid good amount of money for a vehicle! Not to mention they're not accredited with the credit bureau I can see why! look at all their complaints! read more

We've used this dealership for years for our GM service needs. They've been honest, fair, and reliable. They don't seem to push items that you may not need, e.g. cabin filters. They're nice, friendly, and usually meet their time estimate to complete the repairs or service tasks. We very highly recommend this business. read more

Really blows my mind how a car dealership can sell someone a 2020 Tahoe and not even warranty it when there's an issue after a month of purchasing. Shows they really don't stand by the vehicles they sell and will do anything for a dollar. Purchased the car and just recently made the first payment on it and have run into a problem with the vehicle not starting. Called multiple times and finally spoke with the Sales Manager and he basically told us tough shit and there wasn't anything that he was willing to do about it. Funny thing is they really tried to push that extended warranty on us, and now it all makes sense. Not only would it have increased our payment by about $200 a month but they clearly knew there was something wrong with this vehicle. Wouldn't recommend this place u less you want a dud of a vehicle. If I could out 0 stars I would. read more

My name is Chaim More, Hello, I was a loyal BMW & Mercedes customer for years. I was checking around for a Corvette. My research took me over a year and a half . Finally I found, out of my State (MD) a nice dealership, so I thought. I was happy to drive 6 hours to pick up the car because the people I would be dealing with sounded fair and nice. Everything we agreed upon: 1) after I gave $500 deposit , the car that I bought would be put into a building. Also it would be cleaned. I bought a Corvette Z51 LT3, 2015. For $50,000. 2)the dealership agreed to make sure the tires would be in good condition with threading. 3)a compression test was to be performed on the car before my arrival. 4)a new battery, oil change & filters change, & tune up. When I called the dealership before I came to the Ohio dealership, they assured me that everything thing was done. That the car was ready to go. January 24th, @ 5am, We left Baltimore. I called the dealership that we were on our way in our rental car. I also called the day before. When I arrived there at 12 noon, I was dumbfounded to find my car still on the lot. The for sale sign still on it. The car wasn't ready to go, as per our prior agreement. I saw that the front tires were totally bald with a bump on them. The car was missing a tow hookup. It did not hav the original Corvette carpets. The oil change wasn't done. No sing of any oil change being performed on the car recently. There was no paper to show a compression test was ever done, and the dealership wasn't willing to do any. They told me that they lost the second key for the car. We waited 5 hours for the dealership to do anything to close this deal. I came with a cashier check ready in hand & proof of insurance. They went to lunch, and put in their 2-cents worth of advice-"why I couldn't find the same car in Baltimore!?" In the mean time the clock was ticking and the weather has got worse. The snow was coming down promising to get worse. We needed to get started on our way back home quickly. They told me about the tires, the oil and the compression test, that they weren't going to do anything about those things. Even though they told me over the phone that all was done and good with the car. I received a piece of paper that was an IOU- a spare key, tow connection, & the piece for the windshield wipers. Today is March 23rd, after several phone calls, still no sign of the items. Our conclusions are as fallows. This dealership (HOMETOWN Chevrolet , 501 W Emmitt Ave, Waverly, Ohio) obviously doesn't need future business from on anybody. Their phone # 740-947-2104. The salesman was Matt McAllister, Matt the manager was also involved. read more

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The service department performed very poorly and refused to honor the manfacture warranty on an engine rebuild with less than 3,000 miles for parts & labor even though I have contract for install from a dealer in another state which stayed 100K mile warranty parts & labor. Receipt has many errors as well citing engine rocker arms installed incorectly & but the manufacture installed them. Receipt has wrong milage, auto type & year. Wrong reason for problem. Claimed truck was test-driven but that would be impossible because it would not shift into 3rd gear when I took it in and they did not know it after it was picked up. So basically, shop drove it in first gear, did an adjustment with a wrench and said it was good. And, then denied responsibility for warranty. Truck still has rocker arm clicking. So, Their adjustment was bad as well. Ryan, claimed he would readjust it but I'm working a claim to Detroit for warranty issue first for the wrongful change for a minor adjustment that did not correct problem. read more

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Great place to do business! The staff is amazing with sales and service! Very transparent and accommodating to your needs!

Would suggest not going to get a used car here. Everything they told us turned out not to be true. Told us they had a mechanic check all the cars out before being sold and they fixed anything that was mechanically wrong, our car has lost all the coolant in it a week after buying it. Told us they had the oil changed in our car, it had not been changed. Called them to see if they could help us since we just bought the car reminded us we bought it as is but could maybe give us a discount. Needless to say we won't be taking it there and won't be going back. read more

Terrible experience. Drove 4.5h after calling and specifically asking if a used vehicle had any door dings, scratches or curb rash on any wheels. Breanna tells me vehicle does not have any of that. Boy was she wrong. It had scratches on every single body panel and curb rash on every single wheel. Thanks for wasting my time Hometown Chevy. read more