I have placed two orders with Seavite this year through their website and on both occasions my…read moreexpections have been more than met. Delivery is super fast. A free gift was included on both orders. I mean a proper full sized product too, not samples. I thought this might have been just for my first order (I received a gift worth 14.50 EUR). But on the second order they included a product worth 20 EUR. P&P can be a bit pricey, but the free gift more than makes up for this. Also the Seavite products are great, I can notice a difference with my skin, especially my face.

I ordered the moisturizer, cleanser, and toner in hopes that my skin would respond well (I have…read morerosacea). Products took about a week to arrive, which isn't unreasonable since they were shipped from Ireland to the U.S. (Ohio). Packaged beautifully and included a beautiful shell as a gift. Sadly, the products smelled a bit funky to me and my face, within 2 days, was inflamed and broken out with postules. I contacted the company directly to inquire about returning the items. I didn't hear from them for 2 weeks. When I did hear from them, they gave an address, but no other information other than a few lines in an email that indicated that their products were specially formulated for sensitive skin and I shouldn't have reacted to them! It felt like they were brushing me off. Shipping from Ireland to the U.S. was $7.00 when I ordered the products. Shipping back would cost me $50! So now I am stuck with over $100 of product that I can't use. Companies who ship internationally need a solid return policy in place. It's my fault for not checking their return policy prior to purchasing from them, but I've never experienced this with a company. Now I have a "buyer beware" mentality for certain. I won't use this company again sadly. They have a beautiful website and beautifully packaged products, but their customer service needs to be a lot more solid and professional.