I had new gutters and gutter helmet installed three years ago. I used a professional company, paid…read morea decent price, and thought I could relax about one thing on my older home. With heavy rains this spring, I started to see water damage inside my home in my dining room (on an outside wall). I called a trusted roofer thinking it was the roof but only to find out it was the gutters/gutter helmet. He showed me by using a hose as we watched the water fly over the gutters. The gutter helmet didn't allow the water to go into the gutter but behind it and over it. It damaged the siding, wore away the mortar on the bricks, and damaged a large window outside. Inside I had to have my entire wall tore out. Base plate, insulation, paneling, flooring, all had to be replaced. I had to deal with mold and mildew as well. When I called them to come and look at it, they came, they argued with me until my carpenter showed up. At that point, they finally agreed to do as I asked and rehung the gutter, along with a spacer behind it (as I had requested in the beginning), fixed a bad corner that clearly wasn't coped in or sealed correctly, all while still stating their product worked. Doing a water test with the hose, when I got home, after they said it was fixed, the water still did not go into the gutter! They never checked! We ended up tearing off the gutter helmet and will probably have to rehang the gutter higher and put on new screening to keep the leaves out. I will have to tear off the gutter helmet other places on the house and rehang the gutter as well before more damage occurs. I thought they were experts. They were not. This is a cautionary tail for others. Do not think that just because they have an advertised company and can talk a big talk that they know what they are doing. They clearly did not. This was an expensive lesson to learn. Please be warned.

HEADS UP. We just recently had our gutters replaced by "The Gutter Guys." STEER CLEAR! This is what…read morewas left laying ALL OVER the perimeter of our house after they left. Long nails, shredded metal, downspouts, and general debris. After following up to be sure clean up was included, we let them know about the mess that was left. These huge nails were where our dogs go outside & where our children play. When we let them know, they took almost a week to get back to us, no apology or phone call, and a canned email response with a whopping fifty dollar "clean up fee" discount. If you're looking for sloppy work with no customer service, use this company. If you're looking for a company who takes pride in their services and provides actual customer service, keep on looking. Update: The Gutter Guys never attempted to call us between us waiting on a response & the canned email response with the $50 refund. They are simply lucky that my two dogs did not go outside and end up with a nail in their foot. Of COURSE I picked up the shards of metal and nails from the ENTIRE PERIMETER OF MY HOME immediately. It wasn't until I posted the review that the owner called my husband. He was INCREDIBLY rude, pretentious and dismissive. I stand behind my negative review and money refunded was never the goal, which is why $50 or $500 wont pay to remove my review (which was their goal "what will it take for you to take the review down?" Which is why my husband threw out a ridiculous number. I will continue to share with my friends and local community the incredibly poor experience we had with this company.

unreliable. came to my house for 2 hours to see what work I needed done and then never came or…read morecalled. I did not get it wrong, Patrick! After the 2 hour meeting at my house I called you and you said your parents (mother) who live in Mt. Pocono area were having medical issues and you would have to see to them first and you would get back to me.

Patrick did a superb job. He put together 2 pieces of furniture, a book case and TV stand, and he…read morealso fixed a hole in the wall - all for $120. He actually drove to the hardware store to get matching paint. Totally satisfied with the work he did.

There was a lot more wrong than just caulking joints. Three different contractors said it all…read moreneeded redone. I don't want to slam your business, maybe you did other jobs well? Mine wasn't. I pay my bills and it was the judges ruling that I not give you any more money. Thats all I have to say.

From the owner: We have a very unique skill set. With years of hands on experience, and owned buy a Penn State…read morestructural engineering graduate there’s no problems we can not solve. We believe in being family forward. We will be certain to make your house a better home to raise your family in. Give us a call we promise you won’t regret it.