I'm on my way to Publix to rent a machine to clean carpets because Honor just came to pretend to do it, although he really took my money even tho it was supposed to be 42.00 it was 73.50 Doesnt smell clean , he threw my stuff around and answered the phone more than cleaned the carpet, horrible, when i said i was unsatisfied he said , sorry...yes,,, that's the owner,,, i also wished i read the reviews first. waste of money and time. 15 mins. Tops , read more

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I am giving this review two stars because they were very responsive to my request for carpet cleaning services. They called to let me know when they would arrive and arrived on time. The price that was quoted over the phone was just for basic "cleaning" for an extra $20 they would do a deeper cleaning. I paid for this on two area rugs. There was nothing different about the two rugs that had the higher service level. None of the carpets cleaned have a fresh smell. I also wish I would have read the reviews prior to hiring this company. Average service and overpriced. read more

I wish I read comments before! Honor carpet ad in the Stuart flyer. I called this company?ADVERTISEMENT 2 ROOMS 42.00. THE PRICE WAS CONFIRMED over the phone. THE RESULT WAS 82.00 living/dining which included 10.00 for another area. Mark doubled charged my credit card! Hasseled me into using my wifi as his didn't work! He refused to go to the office to use their wifi. Carpet extremely wet into late night. Very poor job. He cleaned the carpet and walked out and back in with his dirty sneakers on the just cleaned carpet. Left the water hose across the building grass. He talks to you as if you are stupid n never had carpet cleaned before. End result, carpet still not cleaned properly because you can't tell the difference between the part that was cleaned and not cleaned. Rude unprofessional man. False advertising! Please Call an professional company this is not one of them! read more

I figured I would try this service as it seemed to be a very good price. Well you know the old saying.."you get what you pay for." There is really no reason to bad mouth them as I will never use their service again. I didn't do my due diligence and check the yelp first to see what other carpet cleaning services were out there along with reviews. Had I done that, I would have seen the previous ones for this company and would have avoided calling them. I have learned my lesson. read more

Dump cold water on your carpet and a walk away, you will get exact same cleaning and not have to pay. There was no heat to the water they spayed on my carpet and there was no suction to the machine they used. It literally did nothing but leave carpet wet, not damp, wet! I used my little Bissell carpet cleaner and was able to suck gallons of cold water out of carpet when he left, because there is no way carpet would have ever dried if we left it as wet as they did. Their service cleaned nothing. It was a huge waste of our time and money. DO NOT USE THIS COMPANY!!! read more

BEWARE!!! I would NEVER use this company for ANY reason! I am posting this review to make others aware of the potential danger when allowing a disgruntled contractor in your home to the point that the police had to be called. I'm a property manager and one of my clients contracted Honor Carpet Cleaning to have their carpet clean. On 04/15/2022 I met the representative of Honor Carpet Cleaning at my client property, my clients had a coupon for $99 covering 5 rooms, they only had 4 bedrooms and a set of steps that needed service, the cleaning company told my clients that because the steps their service is going to cost $141 dollars, price that was mutually agreed upon. When the Honor Carpet Cleaning representative showed up right away started to upsell me, telling me that because the carpet was old, it needs extra cleaning and the price for him to do the job will not be the $99 advertised nor the $141 agreed price by both parties but the price will be around $290, and to make the matter worse he started demanding payment in full upfront. When I told him that I need to get in touch with the homeowners regarding the price increase and that is no way that I'm going to pay him upfront before the service is rendered the Honor Carpet Cleaning representative dropped the M.F. bomb on me, cussing at me constantly for minutes, accusing me of wasting his time. I immediately asked him to get out the home and when I asked him to get out the home, he became violent, cornered me, got into my face and told me that he is going to F. me up, that he is going to punch me in my mouth. He only left after I dialed 911. After this incident, reading the reviews left by others, I realized that this person has a temper issue to say the least, looks like I'm not the only one that encounter this individual representing Honor Carpet Cleaning. I never in my live seen anyone losing it like that, the swearing, the profanities the threats, the cornering, the desire to punch me to fight. Very Scarry individual desperately in need of mental help. Why would you have a violent employee working for you sending him in our homes? I would NEVER allow this company for ANY reason in my home! You shouldn't either! BEWARE!!! read more

As I am a high risk person for exposure to COVID-19, I stated when making the appointment whoever came in the house would need to wear a mask, I was told that was no problem if that was my preference and I scheduled an appointment. The man came to the house and was about to enter when I asked him to put on a mask. I had clean masks here if he needed one. Only one sofa was to be cleaned. He said it was hard to wear a mask while working. I told him that was the only way I would allow him in. I called the company and one of the owners apologized for this and told me her husband would come the following week and do it for me. He arrived with a mask. He came in and started telling me how difficult it is to work with a mask (I told him I know as I am an infectious disease nurse and wore them every day). I said that he would need to wear one or I could not have the service. Social distancing does not work when you are letting someone into your home where they will be speaking and breathing. These personnel go into strangers' homes every day and it is obvious they choose not to wear a mask. Why should I allow them to put me at risk. At that point, it became an $87 job (not the $40 job I'd seen in the ad) and I declined. I know it is a person's right to decide whether they want to put me at risk or not. All I expect is for people to be honest up front and not put me in the position of having to ask them to leave. read more

Owner Mark is a disrespectful human being and dose not deserve to be in business period. He called me the C* word and yelled over the phone when I told him the service was not done correctly and my carpet was left in terrible condition. I paid for the terrible service regardless. I will be escalating to help get this business closed for good. read more

I am posting this review for my mother in Vero Beach. She paid them to clean her carpet. Short story they spent 45 minutes making a mess of her house. The carpet looked like someone dumped a bucket of dirty water in the middle of her main room floor. They got water all over her hardwood kitchen floor which she had to get down and wipe and clean up (she has no business getting on the floor!) They were rude with her. When they left the carpet was squishy wet for days and sticky. It smelled like chemicals. She had a non-stop headache after that. She called the owner and expressed her dissatisfaction. He blew her off with the excuse: your carpet is old and worn we did all we can. She kept insisting. He said he would send someone out to try it again but the crew never showed up. She called and he said he has nobody that can come to her (go away and stop called me I already have your money). I told her stop wasting your time on this rip-off circus - call a professional. She did: she called Father and Son - they spent 3 hours cleaning her carpet and now it looks brand new (they used to take 2 hours but the carpet was super-dirty). Father & Son was polite and got the job done. Honor Carpet was rude and nearly ruined her carpet with all the chemicals they put on it. It is sad that places like Honor Carpet take advantage of old ladies like that. Do not waste your time and money on Honor Carpet. read more

Not impressed. Carpets still look the same from before and we don't have heavily stained carpets. I've been in the Real Estate business for over 5 years and have dealt with multiple companies for carpet cleanings. I figured I would try a new one but unfortunately, I won't be using them again or recommending them. read more

i payed to have dryer vent cleaned and area rug cleaned. after paying for the service, i noticed he charged me an extra charge for the gas he used to get to my house. how crazy is that. i called him and told him that expense was his not mine. he promised to return the extra 10.00 added to my bill but never did. check your bill before you pay. a word to the wise. read more

Recently used their services. Needless to say we will never use them again. The agreed upon price was not honored when the technician arrived to clean the house and angrily argued against it. Was charged 50% more. Not only that, but the price didn't even include shampoo/cleaning! Seriously?! Carpet cleaning but no shampoo...should just advertise as "carpet wetting". We were in a pinch and needed it done ASAP, so we ultimately paid it. But never again, and will never recommend this business to a friend. And the result...meh! read more

Scam - the guys that come out only want to sell you more product than their advertisements. They refer to their add as the basic no frills no guarantee carpet cleaning. Let alone the employee that came to house was rude, threatening and unprofessional once he knew I wasn't purchasing any upgrades on top of the $89 advertisement. When I phoned in to speak about problem. The owners resolve was telling me he is a Ginny from NY and the police know who he is when they call him. How do these criminals get involved in all of these home improvement companies? Be careful stick with a large reputable company. Since we had everything off the ground and ready for them to do their job; my wife and I went to Home Depot and rented a cleaner. All of this just to clean a small three bedroom apartment we are staying in for 3 1/2 more months. read more

Honor Carpet Cleaning - 5 room $89 carpet cleaning scam - Carpet Cleaning Near Me - Stuart, Florida

same experience, except i didn't let him do any work. I called about my 10*14 area rug and two runners. $40 for the area rug and then they will decide when they get there. The gal said it would probably be just the cost of 1 room which in their ad is $39.00 I was like perfect. Keep in mind these runners are not even half the size as my area rug. guy comes in and was super rude said $80. I said no not what I was told. Let me call the office. He handed me a card walked out and slammed the door. I called immediately and the phone number was disconnected, for about an hour. I finally got ahold of him and he said that was reasonable. My husband used to clean carpets for a living he said absolutely not. I now know why they have an ad out. they are getting slammed with complaints and bait and switching people He was very offended by that. Guess i should have checked the ratings first. Glad i didnt get the carpets cleaned but now my room is in disarray. Live and learn i guess. read more

Terry came out to the house and did a great job on our carpet. I called and they showed up the next day on time and honored the price we had agreed to on the phone...Spent under $100 to get my condo in great looking shape. read more

Get anyone but Terry. I asked him to only move 2 dining room chairs. No need to move the 6. After he was done, he left my wood floor with puddles of water. He did not put my chairs back so as I'm handicapped, I had to yell out the front door that I could not get to the bathroom because he left the chairs in the way. He came back in and said if he put the chairs back, they would leave marks in the wet carpet. He seemed either sick, in a bad mood, had a hangover or just didn't feel like working that day. read more

Not even 1 star... Unprofessional, unorganized, scamming company. I called the guy to get pricing on Friday night before 8pm, their posted closing time. So the guy briefly ask me what I need to have done I told him three rooms a pet treatment and flea treatment and then he says oh it'll be about $64.  And then I said are you sure its not extra because of the flea treatment. He said no it should be around $64. And then he starts to get an attitude a little bit because apparently during his business hours he was taking calls during a concert. And instead of simply letting me know he was on available by perhaps not answering the phone, he proceeded to tell me that he was at a concert and could not talk(saying sweetheart, so unprofessional). Why he would answer the phone while he was at a concert during their business hours I don't know. So instead of conducting business, he said he would call me at 8:30 in the morning on a Saturday. So when I talked to him on Saturday morning being woken up by his phone call, I let him know again that I needed three rooms cleaned with pet treatment including a flea treatment. He priced me $64 just like in their advertising. He said that they would be here between the hours of 2 & 4 p.m. So I'm waiting, it's 3 p.m. on Saturday I've moved all my things around so that when they get here all they have to do is clean, and right around 3 p.m. I get a call from another guy who said "hey what time would you like me to come?" I said I've been waiting since 2 o'clock for a 2 to 4 p.m. window and the guy says "oh well I could have come earlier he (probably the manager from the earlier call) told me to come between the hours of 4:00 and 6:00 p.m." I said well I've been waiting since 2 p.m. for you to show up. The guy then says oh well I'll be there within 20 minutes or so. When the guy gets here he comes in and he says "oh well you wouldn't tell me what you need to have done?" Um, what's the point of calling to set up this whole appointment if you don't even know why you're coming to my apartment? So I tell him exactly what I told the guy from earlier what I needed to have done three rooms plus pet treatment and flea treatment. And he says "oh it's going to be about $150." I was, of course, furious as hell said no the guy from earlier said it was 64 dollars with all of that done. I mean don't get me wrong the guy who came to my apartment was definitely nice however of course I was pissed the hell off at the new price instead of the $64 price that was discussed this morning during that early phone call and the concert call. So I call the guy from this morning and he proceeded to have an attitude saying  "no I told you it was going to be probably more because of the treatments" and I said no you said it was 64 dollars twice, it's  the only reason why I allowed you to come out here in the first place. So of course I  said no thank you and sent the guy who came out right out of my apartment. Do not hire these people to come to your home because you will have wasted an entire Saturday moving all of your property into the kitchen only to find out that they're going to price gouge you the second they step foot in your home. Trust me, go with the more well known company who has their crap together because they will not waste your time or your money and you will know exactly how much it cost before you even have the person in your home. Don't waste your time it's not going to be worth it this company is unprofessional and going to charge a ridiculous amount of money when they scam their way into your home. Their ad is false advertisement. I usually don't do reviews but this one was important. read more

I hired someone to completely empty all the rooms before Honor Carpet Cleaning arrived. I received a call in the morning to confirm my 2:00 appointment with Honor and they asked to come at 1:00. I rearranged my schedule. They called again 'AT' 1:05 to confirm my 1:00 appointment. Didn't show until 1:53 and they parked diagonally in my driveway with their back left wheel ON my lawn. Then walked in, sat in the only chair in my living room (we are moving), asked me about cleaning my mattress they say (brand new with plastic on it) and informed me they needed a check for $89. I told them I was quoted a lower price ($17/room per their internet special with the coupon code 17R) and the man said that $89 was their only price. This job was probably the easiest/smallest job ever - no furniture, no pets, no stains, no smoke. They asked me for proof but all I had was the note I had from calling the owner a week ago and since I couldn't quickly find the note, I asked the men to leave. I called the owner back and he said he would find someone else to come back to honor the price and he would call me back with a time. He never called back and later in the day when I was at our other home, they showed up without notice in my driveway (we have cameras). Unfortunately, with the confrontative approach of the first two guys and the fact that they didn't have the courtesy to tell me when they were coming, I just didn't feel comfortable calling back to reschedule. read more

I Will Never Recommend This Cleaning service to anyone Needless to say that's not happening first off my appointment was for 10:00am they call at 9:50 and said they were in their way and showed up two hours later parked in my neighbors parking spot and the guy came in and right away had an attitude I requested my carpet be shampooed he informed me in the state of Florida they don't shampoo carpet only sanitized them and said I must be from up North because only northerner shampoo carpets! I also paid to have my dryer duct cleaned he went into the laundry exited the room and went upstairs to "sanitize" my carpet he came down in 20 mins and said he was done. Told me there was a dispose fee for the water and dump the water in my neighbors parking spot! He general he was just Totally rude! Next day I call to speak with owner and the owner was just as rude and told me I guess you are right just like Trump. read more

I would just like anyone researching this company to know that this company rips off elderly people. My mother called them out after seeing the $0.39 a square foot in their ad for tile cleaning which was to include sealant according to their ad but, when the representative came out to do it he charged her $0.59 a square foot. This also was to include moving furniture. My mother stayed in another room so she would be out of his way and every time she tried to come and see what he was doing he told her she should go back because it was slippery so she never knew if he moved the furniture or not. The next week she had painters come out and when they move the furniture it was obvious that the tile has not been cleaned under any of the furniture furniture. She ended up having to pay the painters extra money to clean the tile before they could paint. She called the company to complain to the owner and he scoffed at what she was saying and gave her no satisfaction. I emailed him and asked for her to be refunded some of her money and I never heard back from him. I would call their ad something of a bait-and-switch and that they definitely ripped off elderly people. Shame on you Honor Carpet and tile cleaners!!! I would like to add also that when I tried to complain on their website and give them a bad review it comes up as an error telling you that that page can't be found. How convenient for them! read more