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    Hooves Paws & Claws

    3.0 (4 reviews)

    Services - Hooves Paws & Claws

    Pet physical or wellness exam

    Pet sitting

    Pet vaccinations

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    7 years ago

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    6 years ago

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    Tails-a-Wagn Pet Grooming - Doggy Daycare fun!

    Tails-a-Wagn Pet Grooming

    (10 reviews)

    Tragic. I would give a negative star if I could. Took my dog…read moreto them for more than a year, no problem. Then, after a routine 6-week grooming, I picked him up. I notice he had a small tuft of hair on his tail that looked odd, but I just figured he had nipped at an itch. I was not told of anything happening during his session and even called, once I notice it was bothering him, to see if maybe a new shampoo had been used that was causing irritation or other dogs were having reactions to something. I was assured nothing different had occurred during his grooming. I was never expecting what came next. Two days later his tail had become super irritated and was losing fur due to his chewing on it. A couple of more days of his not responding to anti-itch meds and a cone, and I went to my vet. She discovered his tail had a 'guillotine' cut at his base, where the tuft had been, and the blood vessels were severed, like something heavy had dropped/shut on it. His tail was dying. After daily treatment, meds, and artificial skin attempts he literally ate his tail. $1500 later and major trauma to my pet and my family, he is recovering now with a bobbed tail. Throughout this entire devastating experience, the groomers never admitted to the chance that something happened during the grooming and at one point suggested I might have shut his tail in my vehicle's door! Really?!! All I know is that he went in as usual: beautiful, happy, and healthy. He came out with a dying tail.

    Can't get in touch with anyone! I've sent an email inquiry & have left two voicemails over the past…read morefour days asking to be contacted for a new client quote....NO RESPONSE AT ALL!!

    Top Dog Ranch

    Top Dog Ranch

    (26 reviews)

    First, the positive. The staff at TDR are extremely nice and really seem to truly love animal. So…read morethere's that. Now, the negative. Their prices are incredibly overpriced. Our boarding facility in California: 1. Charges $30 less per day. This is Oklahoma, not California. The prices should be priced accordingly. 2. Has a dedicated play area for each kennel which is considered an indoor/outdoor run. This is open 24/7. 3. The kennel's owner or staff are on the property 24/7. Our issues with TDR is if they really cared about their tenants, they would have staff on duty 24/7 for emergencies. If something happens after 6pm, your pet is screwed. They won't be checked on until 6 the next morning. That is not acceptable in our book. Another issue is our dogs can't hold their urine for 12+ hours and they urinated on their beds. That NEVER happened at our kennel in California. Now, we have to replace 2 expensive dog beds and to top it off, a dog chewed off the corner of their feed container. Our dogs are trained and wouldn't do that. Needless to say, TDR is off of our preferred list of boarding facilities. A sad lesson learned on our part.

    I was a longtime customer of this facility, but since the recent change in management (Since…read moreFebruary 2026), I've noticed a significant decline in both care and professionalism. It used to feel welcoming and personal--staff knew our dogs by name and created a sense of trust. Unfortunately, that's no longer the case. There has been a high amount of staff turnover in a short time, and employees often seem unfamiliar with the dogs in their care. This lack of consistency raises concerns about training and experience. I'm have concerns about: * Unclear amounts of outdoor playtime versus time spent in kennels. On multiple occasions, I've driven by in the middle of a beautiful day and no dogs were outside playing. * Potential safety issues due to limited and inexperienced staffing. How can you take out multiple groups of dogs to play without adequate supervision? Clients aren't paying for dogs to be shut up in a kennel. We're paying for dogs to play and socialize with adequate supervision As stated in the website. * Late openings due to staff not having access or keys. The facility opens at 7:30 am. Since new management took over, employees have been reporting at 7:30. Sometimes later. Some employees arrive on time, but can't get in because the one with the key isn't there. Any business that OPENS their doors at 7:30 am should expect employees or manager to arrive at 7:00 am or earlier to allow for computers to be turned on for check in, check to see who is coming in for the day, lights on, and most importantly check on dogs that are being boarded Since they've been kenneled all night. Overall, these changes have made it difficult to feel confident in the level of care and safety being provided. With the previous staff, level of care, and customer service I would have given them five stars. Now, it's just not the same. I don't recommend. I'm taking my pup elsewhere.

    Hooves Paws & Claws - vet - Updated June 2026

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