Thankful for this place and the staff is very comforting and caring. They really listen to the needs and concerns. I highly recommend when others mention a place for help and in need. read more

They are great at what they do. Everyone cares and treats you with dignity and respect. They listen and care. I will always recommend them is some one ask. read more

My honest thoughts after going here for a few years and trying many clinics prior. The lady's up front are rude and "push off-y" 9 times out of 10. I don't think i've ever gotten as much as a smile from any of them. Not the biggest deal, but it would still be nice to get a half smile. Carla is great. She's the therapist there, i'm pretty sure the only one, could be wrong; and i really enjoyed talking to her for the time that I did. I would recommend her to anyone I know. The comments about Dr. Shoaf being weird and not the best are opinions, but I have the same. First time talking to him I felt judged and belittled, most likely not on purpose, but it was horrible. My body was just screaming for me to get out of the room with him but I managed to get through it. I saw him maybe once or twice after before I asked to no longer see him again. My biggest issue is the fact that I've specifically asked to see the same two girls everytime and I will book accordingly so that I can see the same girls. I don't like switching up my people and talking to new people, especially with such a vulnerable topic, makes me nervous. They've told me yes I can do this and do it most of the time for me, i reiterated it when I rebook. Half of the time they will disregard me asking to see the same people and won't tell me that they're booking me with other people. I know it isn't a big deal for most, but it truly affects my experience. It sucks when I have feedback about how i'm doing and my meds, but all that i can manage to say is "i'm okay" because I don't know the person sitting across from me. I can't open up and answer things as truthfully as I would with people i'm comfortable with, and I think that's reasonable considering the type of place this is; i've built a relationship with the people I like. Also considering that, I would think they would put a bit more effort into accommodating such a little thing. If it can't be done, at least let me know before i'm walking back with someone I don't know. All around, it's okay. I really only liked them for Carla. I continue to come to get all my meds refilled and because I know the psychiatrist that I like and it's worth it to see her, even if it's not everytime. Edit to add: Will no longer be coming to this establishment. I received a call back from some higher up MONTHS after my initial review asking me to "Highly consider removing my passionate lengthy review." Basically told me she'd make sure I saw the people I had BEEN asking to see if I'd remove my review. It was obvious she only cared about the review, shame that I had been trying to deal with this offline and it took this long for someone to "care". Won't be returning nor recommending. read more

I have been coming here for years and I LOVE everyone who works here. They are super helpful and I never have to wait too long. If I need a refill they are always quick to get back with me. Also, Dr. Shoaf is the BEST!!!!! read more

This group of professionals has helped me a lot dealing with several of life's events some tragic some just stressful . I thank you

I love this clinic. They are easy to work with and experience with the staff is all positive.

I have been a client of Hope Speaks for about 3 years. I utilized their licensed social worker for weekly session and their psychiatric services for medication management. The staff here are terrific both administrative and professionally. They have been able to address my personal situation and use outside the box solutions. They also have roots based in faith. It's not slam in your face faith, it's the kind that you get to grow and learn yourself. I have grown immensely from there services. I have tried many before them and even did a 3 month trial somewhere else. This place listen to me and my needs and works hard to make sure I am living a fulfilling life. Cassandra read more

Do not go here. I went here several years ago after my existing psych's office started losing staff left right and center. Within 10 minutes of me walking through the door, I was diagnosed by Dr Shoaf as bi-polar. Not knowing much better I was too stunned to really say anything and accepted whatever they said. A few months later my family doctor raised their eyebrows at this and suggested I get a second opinion. My original psychiatrist who I had seen over two years did not make such a determination. I got a second opinion, and paid to get a third (going out of my way to find someone who specialises in BiPolar disorder). No-one agreed whatsoever with the bi-polar assesment. Not even close. I had multiple visits with each of the two psychiatrists I found and they're firm in their belief that this was absolutely 100% a misdiagnosis. I continued to work with one of them for several years afterwards to manage just regular depression, anxiety and PTSD. About six months ago my psychiatrist moved to a different practice, and I started with a new one a few miles away. Still no-one agrees with this diagnosis. No-one can make any sense of it, and I've been encouraged to sue multiple times because a diagnosis like this can affect so many things in your life. This is not a trustworthy place. read more

I have sent many people to this clinic and have always been pleased with the outcome.

If I could give negative stars I would. I had a voicemail from "Brenda" at Hope Speaks, so I returned her call. My doctor had called in a referral. Brenda answered the phone and seemed irritated right off the bat (I must've called right before she clocked out). I told her my name, and she acted like she had no idea who I was or why I was calling. I told her my doctor had called in a referral. She then proceeded to ask me why I was calling after I had just explained. She was very rude. When I repeated why I was calling again and that she had left me a message earlier that day, she finally pulled up the information that my doctor had sent over (which, whatever records were sent over I demand to have IMMEDIATELY expunged from your system). I then explained to her that I was only interested in psychotherapy, no medication/psychiatry services. She then rattled off the name of one male psychotherapist. I quickly told her that I will not see a male therapist, as most of my trauma stems from male-orchestrated experiences (you can fill in the blanks). She then said, "well, thanks for calling!" And hung up. Didn't even bother to explore other options with me. So unprofessional and disgusting. I probably won't look any further for counseling services after this experience. Maybe hire an intake coordinator with some emotional intelligence?? read more

They deleted my review from Google! The only psychiatrist I like from this office is Dr Eric. He was very kind to me and my grandmother and very understanding. He focuses on bonds with his patients and I appreciate that a lot. However, Dr Shoaf was understanding but somewhat creepy to talk to. He reminds me of a genius from a TV show that ends up being a bad guy. Hope Speaks also refuses to send me evaluation documentation to send to my new psychiatrist. I have called twice, emailed multiple times and they will not send it to me even if I give them my phone number and email address. There was another psychiatrist who jumped up my medication from 125mG to 170!! I ended up getting so sick and went through a months worth of withdrawal symptoms with vertigo! It's been two years and I have still not recovered from the intensity of this withdrawal. I do not recommend this clinic unless you are seeing Dr Eric. read more

I love this place. Everyone nice and friendly. Never have to wait long at all. I love my Dr and therapist

I'm unsure why the reviews are bad. Because they are standard service. They do call in advance for your service. They also took action when COVID-19 happened. They do work on payment options very well. I have been with them for a year now. read more

I have been going to this clinic since Dr. Minrith ran it. I have always had a great experience. I can't speak to Dr. Shoaf, but the Nurse practitioner, Karla, I see is always thorough, in fact more thorough than I'd like sometimes. I have been on the same medication for over 10 years and just need medication management services. Great fit. read more

Stay Away From This Clinic!!!! Waited 1 1/2 hours to see Dr. Sloaf when he comes in he says "I shouldn't even be seeing you today, I so busy!" "We are so backed up!" Who fault is that, NOT MINE!! It's his staff fault for over booking patients!! His fault for allowing his staff to book like that!!! Needless to say with an attitude like that I left. There are plenty of Psychiatrist in the Dallas area; I don't need that type of verbal abuse!!! read more

Since the passing of Dr Minirth, this clinic is not a caring environment any more..I had a med check today and wasn't even seen by a Dr! I was seen by an "assistant"-----Dr Minirth would always stop in and read the notes and ask how I was doing,The tech that asked me questions and took "notes" was rude and had an attitude..don't need it!!!!!!!Will find another Dr...and I have been coming here for yrs....Dr Minirth would be saddened read more

This is no longer the Minirth Clinic. If you want a window on what the practice is like, try to leave a message for a doctor. Listen to the words, and the tone, of the "greeting" on the nurse's line, and ask yourself if this is the place for you. And don't hold your breath waiting for a return call. Btw, when you do see a doctor, don't be surprised if you are treated with the same attitude. read more

This clinic has improved with the shift from Minirth to Sloaf. There seems to be a more comfortable atmosphere with less rushing and more intense patient care. My wait time is down from before, but most importantly the overall care that I am receiving is more in depth with improved results. read more