My PC screen was totally messed up and I called the first computer repair number I could find. The…read moreowner answered but was out of town taking care of a sick relative. Yet he still stayed on the line and worked with me until he made the screen work perfectly! He was so kind and walked me through the steps carefully and clearly. computer is old! He got it back to normal, and there is no question that I will use company again!!!

Called about a part. They didn't have what I needed for my laptop, but took time to give me advice…read moreon getting the right part and avoid some common pitfalls. Good guy, and I'll go back when I need anything for my laptop. Glad to support a local business.

Do not . they messed up my friends phone completely. terrible service. took forever to get it back…read more and bad communication I would strongly recommended going somewhere else.

Amazing service! Highly recommended... this shop is the go to place for all your device repair…read moreneeds. Efficient, fast and reasonably priced what else can you ask for. Come to Prado's repair!

I am not from here so had to just put search the internet under phone repair. When I saw 5 Star…read morecell repair high marks I felt certain Marc would help and I'm glad I was right. He was busy and was willing to help by fixing my phone within an hour. It's nice to know there are still honest, great people in this world. He charged a fair price and DID NOT try to upsell me on anything. Highly recommend for any repair needs.

Great experience!!! If you are looking for someone who is reliable, affordable and quick. This is…read moreit! Went to verizon to use my insurance I paid a ton for over the years and they could not fix my phone or recover any of my information. Instead wanted a high deductable to give me a wiped refurbished replacement. 5 star cell repair took my cracked, broken, wet phone and had it repaired remarkably quick and for an honest price. If you go anywhere else you are making a mistake.

First, let me say I am not computer savvy. I just knew I was having significant issues with my…read morenotebook computer lagging and freezing up. The technician took the computer and called me within one hour and informed me I would need a new hard drive. They assessed what I typically did with my computer and recommended a hard drive that was very appropriate for my computer. I inquired about a bigger hard drive but the technician told me with my activity and use of the computer it would be a waste of money to put a bigger hard drive in the computer. That really impressed me. I received my notebook computer back and the technician took time with me to make sure that my issue had been solved and even answered more questions about my computer. I am completely satisfied with the price, the service, and time it took to get my computer repaired.

From the owner: The best software and services for your office.read more

Answered my questions! Fixed my computer! And was more than fair on price! What a novel…read moreconcept...... Great job Deborah :)

The gentlemen working here seem very kind and knowledgeable. I hate to write a bad review but they…read moreessentially broke my $600 laptop. I brought in my laptop for a simple case/hinge repair. Everything still worked, the case was just cracked from overuse (no, I never dropped it). I paid them $200 for the parts and labor, and the laptop looked good when they handed it back to me. Unfortunately, I brought it home and noticed that the screen wouldn't turn on. I feel stupid for not turning it on in-store, but why would I assume I needed to? I brought it back in to them the next day and told them about the issue. They kept asking if I'd dropped it. They looked it over and admitted that they must have displaced something (broken it) during the case repair. I was under the impression that they wanted to make it right, so I was flexible and forgiving. To cut a very very long story short, I ended up driving back and forth to this place a total of nine times for a variety of reasons (they ordered the wrong part, the part was "dead on arrival," they were out of office for hours at a time, etc). In the end, they told me that more expensive parts would need replacing (i.e. I might as well buy a new computer). They did not offer to fix it or refund me. I was so frustrated I just walked out. Wish I had stood my ground and at least asked for a refund on the case. TLDR: my laptop worked before they touched it, and now it doesn't. Now I'm out $200 and I'm stuck with a broken laptop. Tech Doctor: if you'd still like to make this right with me, please reach out.

Spot On! Miles solved all of my technology problems! I had 8 different issues that I had and did…read moreso in a respectful (I am not a techie!) and efficiently. Some of my issues were simple (synching up passwords) and others were more complex and he just dove right in and solved them! I will use Miles again!

I took my laptop in for a repair estimate on because the screen was stuck open--usable but unable…read moreto close. They quoted $355 for the repair, which I declined since it's more than half the cost of a new one. When I picked it up, the screen wouldn't open at all, and the display no longer worked. They claimed it was a preexisting condition. However, I paid a $50 diagnostic fee only to have the computer in worse shape than when I dropped it off. Had I known this could happen, I wouldn't have left it. I'm very disappointed.

Described my problem, and the tech said bring it in right now I can look at it immediately. Dropped…read moreeverything and brought it in as instructed. Upon arrival :15 minutes later, the front desk gal said he was at lunch. But she called him. Then came back to me and said first pay the fee, then it will be 3-5 working days. Why waste my time?

We bought our grandson a new computer at CPU. The staff was very helpful and built his computer in…read morea timely manner.

I sent an email asking about availability of fan parts -- 5 days later, still no answer.read more