I stopped by early and was surprised to see the drive thru was open. Great service and it wasn't…read morebusy. They even but a lollipop with the receipt. Nice touch!

Not even open for a month and already spam mailing people. No clue how they got my information…read more Called to have myself removed from their marketing and continuously was transferred until my call was lost. Called a 2nd time and finally was able to be removed. Not impressed.

Darcy is horrid to work with. I received this mortgage and two days before I closed I was informed…read morethat my debt to income was now just a bit too high so they were going to "keep it in house" no worries I was told it is just a short term solution and I will benefit from great customer service. Oh Lord that is so wrong! Interest was raised over 2% and they have some hefty loan origination fees. They messed up all the paperwork multiple times so the taxes were not correct for a year my mortgage payment was supposed to be $1139 and it is $1629.53 (I am a single mom and this is half of my income). But I was told two days before I was already living there I had no other options. I applied for Property tax assistance and was granted a 50% reduction back in February of 2022. I informed farmers state bank Kara lyng my lender who I worked with and she told me to contact Darcy Glaunt regarding the tax adjustment. This was a significant amount that would decrease my house payment significantly. It was important that this was implemented as soon as it was approved by the county. I stayed in contact with the county and followed the. Steps by the book. I provided all documents to Farmers State Bank months before the deadline and called to verify that they were received and sent again if there was even a second person who I talked to. It wasn't changed in February, I was told it would be changed in April, it wasn't changed in April I was told July, it wasn't changed in July I was told October, it wasn't changed in October but I did receive a call telling my insurance was going up 50% for no apparent reason other than "everything is going up" no guidance, no advice, no recommendations just a new amount that won't now be active in January 2023!!!!! A year after I was approved! I also found out that my insurance company had called Darcy on 4/12/2022 to inform her that my payment was underpaid and an additional $41 is due immeadiately. She told them payment would be remitted. It was never sent. So now that I. Called trying to straighten out all of this I find out my policy will cancel in 11 days and I will have to reapply for renewal if that happens because they never remitted payment for the $41.00. I paid it immediately and called Darcy, provided her with the updated insurance paperwork with the correct amount and told her that my policy was almost cancelled. Her response was "something got crossed in the mail", I said " no, actually my house was initially reported as being on a slab instead of a crawl space. She was getting very rude and I could her her tone getting aggressive. I asked her to not be so snappy with me, that I just need the numbers to understand how this all changes my mortgage payment. She went OFF - YOU HAVE BEEN CALLING HERE SINCE FEBRUABRY WANTING BUMBERS AND I DONT HAVE IT. YOU CHANGE INSURANCE COMOANIES AND IT WAS A HASSLE AND NOW YOU JAVE A REDUCTION AND YOU WANT TO KNOW RIGHT NOW AND YOU WONT KNOW NOW! I said well it has been a year that I have qualified for the tax reduction and I am still over paying into escrow. She yelled at me and told me to send a refund check back if I want my payments adjusted. The county has verified that I should have had my mortgage corrected no later than 9/2022 at the very latest. Also, farmers state bank should take some accountability for not paying the underpayment on my taxes, the money was in escrow, they was almost $1,000 extra in there at the time and I almost lost my entire policy due to her lack of organization, follow through, careless disregard for her job and customers and to top it off she said she is not the customer service I want and hung up on me. That was a couple hours ago and I still have not received a call back. I have not had one positive interaction with this awful unprofessional lady!

Love this bank!!! When you walk in you are greeted by friendly faces, and treated like they value…read moreyour business! Every time I have my pup in the car at the drive thru, they remember his name and send him a milkbone! You don't feel like just an account number here!

I contacted Destination in early December for financing of a $400k motorhome with a Montana LLC. My…read moreexperience has been exceptional. Within a few days I had an approval with excellent rates and terms, far better than 2 other lenders I had discussions with. I also arranged my insurance with Destination. The closing went smoothly about 2 weeks later, and Destination coordinated the title and registration with my Montana attorney service. I highly recommend Pam for financing and Michelle for the insurance, and Lexi as a coordinator.

Although my financing wasn't approved, I'm not writing a low star review due to that. Lexi and the…read moreteam were friendly when I was able to get a response, but being in financial services and sales myself, I was raelly disappointed with the communication in working with Destination Services. I get that my situation was unique and didn't fit the box of their lenders, but I was having to constantly send in requests for information via phone and e-mail. If I had not been bothering them so much, I wonder if they might not have just replied to me at all. If you're in no rush, super patient, and don't expect timely responses, I'm sure you'll be happy with the team here and I have heard that they are great for Montana based LLC's. Unfortunately with unique situations where communication is critical, they fell very short of my expectations.

After leaving numerous messages and sending a letter, but receiving no response from this company…read morewhen I wanted to cancel my policy due to the sale of my property, I found remedy when I filed a complaint to the Office of the Montana State Auditor, Commissioner of Securities and Insurance. It was a simple process to file the form online and the staff was quick and responsive. They dealt with Affordable Insurance/Foremost Insurance on my behalf. I've been told to expect my refund within a few days. (Unfortunately, the person with the Commissioners Office said Affordable Insurance told them they had not heard from me, which of course is untrue as I left messages that they did not return and sent a letter that was not answered. Also, it's apparent from other reviewers here Affordable Insurance has a pattern of ignoring their customers' calls) You can file an insurance complaint at https://csimt.gov/file-a-complaint/

Steve was professional, courteous and offered very reasonable rates. I would recommend that…read moreeveryone give him a call to see how much money he can save you. tt

Just like the other reviewer, things started rough.... but they never got any better! I always had…read moreissues with my policy and then to top it off, when Scott left, he canceled my payments and my insurance without notifying me. State Farm also didn't notify me, or assign me a new agent. Lucier left my account a total mess and then to top everything off, I found out he had been charging me for a policy he had never sent to the underwriters. There's really no information that you can get out of the State Farm corporate offices, so if your agent stinks, like mine did, you're up poop creek!

Things started out rough with Scotts office, he had a new employee in who screwed up my policies…read moreand then wasnt the best at customer service. Made an appointment with Scott himself, he took care of it all and made good on all promises. We are all good here.

After more than 2 months of wanting to discuss my policies with Andre Marcure I could not get a…read morecall back from him. He is the agent that handles our policies. His dad Biz would have always returned a call. I was continually referred out to other people that work in his office yet I could never receive a call back from Andre himself. Twice I was told he was on vacation. I was disappointed to not hear back from him. I'm glad we were not having a need to address a claim and I just wanted to discuss my policies. It's a bummer not being able to speak with the agent who covers our investments.

Andre was very helpful in finding insurance and has a vast knowledge of all types of insurance…read moreneeds. Give him a call for some free advice and great customer service.

Randy help us out when our insurance company cancel our home owners insurance. At the time the bank…read morewas not happy that we did not have insurance. They ask us why we did not have insurance. Hard to tell them why when we did not know. He quickly had a policy in place, with a better rate. Randy also gave us a better rate on automobile insurance. He has been a great agent, he is timely, easy to reach.