The highlight of working for this agency is the flexibility. When the pandemic first started at the…read morebeginning of this year, I spoke with management about working remotely because I am considered immunocompromised. I was provided all necessary equipment and was very successful in day to day operations while working from home.

We've used this agency many times with minor slip-ups. Generally their staff was rarely on time,…read morebut often they did send good temporary help to set-up and take down the show at Americasmart. But, at best, the office end was not very organized. This time it was a fiasco . . . and more surprisingly, they could care less. Two temp fellows were supposed to help me pack up. Neither showed. George informed me (after I called him after they were late . . . unlike NY agencies, they did not call me to confirm staff arrival) that neither showed and one they reached was just sitting at home! I informed him I luckily had found one guy to work (Diversified was just going to leave me with no one), but I needed another. George said he'd come and help and called when he was leaving Forest Park near the airport. He never came. They called to say they found me another guy . . . but that guy never showed either! When I called to ask why, they said he couldn't find parking! As the owner of my business, I was sure the owner June just wasn't aware of the fact that 3 guys never showed and they left me in a lurch. She informed me she was aware and that it was a "miscommunication". No apology (until I mentioned I was surprised by the lack of one), no satisfaction for me the customer. Three guys (and George) didn't show and that was a miscommunication?! She informed me that they had fired those guys, which obviously does nothing to help me, the customer. I asked if in the future I could rely on them to be sure they'd furnish help, and she said no. With management like that, it's no wonder the staff is unreliable. Do yourself a favor and find a more professional, reliable company. There's no point in hiring agency help that doesn't show up.