i was doing a complete start up of our swimming pool and the water was turning green before I could…read moreget it full enough to run the pool pump. I called them and Lance made a special stop to help me with it! The pool was crystal clear after that and it has been perfect ever since! He keeps a good check on everything for a reasonable price! I totally and highly recommend this pool service! They've exceeded all expectations! Anthony M.

Whenever I have a problem with my pool, I call Lance at Certified Pools of Eustace, Texas. They…read morealways respond promptly repair the problem immediately. Two years ago, I had an electrical problem with my pool equipment. Lance came out later that day, made the repair, and had my pool back and running in less than 30 minutes. Yesterday, I called Certified Pools because the heater on my spa was not working. I left a message but Debbie called me back within 10 minutes. She scheduled an appointment for the following day. Sure enough, Lance showed up right away and had the heater going within 30 minutes. If you need someone to repair or just service your equipment, you can't find a better, more reliable company than Certified Pools.

These folks used to be the best on Cedar Creek Lake. But no more! They have screwed over an 83 yr…read moreold freind of my mine. Her pool looks like a habitat for misquitos. She was told she needed a $500 repair. She prepaid the $500 3 weeks a go. No one has showed up. As a matter of fact no one has showed up fo 90 days. She had Walkers for 10 years prior to this. WTF. They have no problem stopping at our neighbors house, but can't find our driveway. I can only believe they have become a criminal organization ripping off old ladies. Hope I am wrong. Show me to be wrong. As of now I believe they are thieves.

From the owner: The services that we provide are as follows: In ground pool…read morecleaning Preventive maintenance Repair and replace equipment Check and balance swimming pool chemicals

Couldn't say worse things to be honest. Matt is overpriced and sends over high school kids who…read morespend a total of 5 minutes at your place to basically check skimmers. Paid $355 a month for people to not even brush. Takes no responsibility for maintaining equipment and good luck getting in touch with them. Even referred them to my neighbor and Matt's group just said no. Business must be good to deny new customers! But sounds like this is the reputation they have built.

Matt's Water Pool Services is the epitome of quality service. Their team is knowledgeable and have…read moremanaged anything my pool throws at them. My pool is always ready for me to use any day any time and are always willing to go above and beyond! I recommend them for any kf your swimming pool needs.

Mr. Jeff McDonald started my pool repair in March 2023, with a 2-year contract extended. The…read morecontract states a completion date of July 2023. Currently, my pool is still in shambles (Refer to pictures). Mr. Jeff McDonald collected $23,500 out of the agreed $25,000 price tag. We were supposed to pay in installments, however, he connived me into paying 95% of the balance. Shortly after payment he vanished. Leaving the pool an absolute wreck. I have tried calling him multpile time to get him to finish, yet he never answers or returns any of my calls. Stay clear of Mr. Jeff McDonald and his devious ways!

been trying to get a pool repaired for over 6 months. this guy is all excuses and no action. he…read morewont even call you back.

We have used Sunshine Pools since moving to the area in 2020. Tony is owner and a very nice and…read morehonest man. He has always had our backs with our pool issues and very honest about best solutions. We recently had our pool patio redone and everything was done with very pleasing results. The concrete crew led by Lorenzo was also very nice and accommodating. He worked alongside his 5 man crew and everything was done in 2 days. The crew worked hard and quiet and was very neat along the way. And a big plus for the dependability of Tony and also Lorenzo.. they showed up when they said they would. Actually sometimes few mins early. Couldn't be happier with the work and good job they did. A+ I posted before and after photos.

If I could give zero stars, I would. Sunshine pools is the most unprofessional, Mickey Mouse,…read morebackwoods hillbilly operation I have ever had the unfortune to encounter. I've been dealing with these folks for months trying to get the equipment fixed on my pool that was damaged in the May 29 storm in Talty/Forney area. Their "30 year veteran" technician has come out to my house on multiple occasions leaving my equipment in various states on UNUSE for weeks at a time. Zero communication with the management staff as to why. I had to be the one to communicate with that. This past month, my pool pump was left in pieces while I was on vacation because "they didn't assemble it" and my pool went not running for the entire week. Now, I am fighting Alge as a result. There is another component of my pool (6 way floor port jets) that has been broken since May 29, and they keep saying they "fixed it". It still leaks like a cive. They kept saying it was an o-ring seal. THE HOUSING IS CRACKED AND THAT IS WHY IT IS LEAKING. They charged me hundreds of dollars for repairs that has resulted in my pool becoming more damaged than what it was. The final straw is when they sent me yet another invoice for $211 after admitting to me (in writing that I am KEEPING for possible small claims court) that their technician screwed up and they are taking responsibility for his malfeasance. Then when I wrote to them that I was not paying for it and if they insisted on perusing that invoice, I would take them to small claims. They sent me a final email saying that there was no need for me to get "ugly" and to never contact them again. (I HAVE ALL THIS IN WRITING). They want to see ugly? Fine, here comes all the bad google, yelp, FB reviews and everywhere else I can post it. I plan on calling small claims court and asking them to pay for damage done to my pool since they accepted responsibility of their technician's actions. Ugly....you got it Sunshine Pools.

I have owned pools in the past and endured the decision process as well as installation. Weekly…read moreservice maintenance was typically a hassle. Finally this last build, I went with Pools East and have never been more satisfied and excited with our pool! Mr. Jones is one-on-one and stands by his work no matter what. You will not regret calling them to come develop your vision.

From the owner: Wish you could enjoy your very own peaceful retreat without ever having to leave your property?…read morePools East Pools & Spa provides custom pool installation services in the Tyler, TX area. With help from our experienced custom swimming pool builders, you can finally get away from it all.