After struggling for months to maintain our pool on our own, my husband and I engaged Horn Family…read morePools to take this load off our shoulders. The experience has been fantastic. They come weekly to clean and maintain our in-ground pool maintain, as well as re-balance our chemicals. After each visit, my husband and I get a status email, letting us know what services were provided. If the technician has any additional recommendations to help us keep our pool in tiptop shape, we have a conversation about the best way to implement those suggestions. We are very pleased.

From the owner: We are a Family Owned Company providing Swimming Pool Service, and Equipment Repair Service…read more Serving the Cedar Creek Lake, Kaufman, Athens, and Surrounding Areas with a combined 35 years experience.

These folks used to be the best on Cedar Creek Lake. But no more! They have screwed over an 83 yr…read moreold freind of my mine. Her pool looks like a habitat for misquitos. She was told she needed a $500 repair. She prepaid the $500 3 weeks a go. No one has showed up. As a matter of fact no one has showed up fo 90 days. She had Walkers for 10 years prior to this. WTF. They have no problem stopping at our neighbors house, but can't find our driveway. I can only believe they have become a criminal organization ripping off old ladies. Hope I am wrong. Show me to be wrong. As of now I believe they are thieves.

From the owner: The services that we provide are as follows: In ground pool…read morecleaning Preventive maintenance Repair and replace equipment Check and balance swimming pool chemicals

I have owned pools in the past and endured the decision process as well as installation. Weekly…read moreservice maintenance was typically a hassle. Finally this last build, I went with Pools East and have never been more satisfied and excited with our pool! Mr. Jones is one-on-one and stands by his work no matter what. You will not regret calling them to come develop your vision.

From the owner: Wish you could enjoy your very own peaceful retreat without ever having to leave your property?…read morePools East Pools & Spa provides custom pool installation services in the Tyler, TX area. With help from our experienced custom swimming pool builders, you can finally get away from it all.

Service excellent- great people! Pool looks great! Have had this service for years!! Always the…read morebest.

Couldn't say worse things to be honest. Matt is overpriced and sends over high school kids who…read morespend a total of 5 minutes at your place to basically check skimmers. Paid $355 a month for people to not even brush. Takes no responsibility for maintaining equipment and good luck getting in touch with them. Even referred them to my neighbor and Matt's group just said no. Business must be good to deny new customers! But sounds like this is the reputation they have built.

Mr. Jeff McDonald started my pool repair in March 2023, with a 2-year contract extended. The…read morecontract states a completion date of July 2023. Currently, my pool is still in shambles (Refer to pictures). Mr. Jeff McDonald collected $23,500 out of the agreed $25,000 price tag. We were supposed to pay in installments, however, he connived me into paying 95% of the balance. Shortly after payment he vanished. Leaving the pool an absolute wreck. I have tried calling him multpile time to get him to finish, yet he never answers or returns any of my calls. Stay clear of Mr. Jeff McDonald and his devious ways!

been trying to get a pool repaired for over 6 months. this guy is all excuses and no action. he…read morewont even call you back.