I came here recently to get compost for my garden and was really impressed. A Mom-Daughter team…read moreloaded compost for me and make recommendations for the amount that could fit in my truck (apparently dirt is heavier than it looks). They were super friendly and knew their business well. And it's always nice to see women using earth movers/ heavy equipment. I will definitely be back!

They did a number of boulder walls at my new home that I had built. Did numerous large planting…read morebeds and put in a one acre lawn. All was done cost effectively, with quality and in a timely manor. I would highly recommend them.

Great customer service, friendly and wide range of quality plant selections. I enjoyed visiting the…read morebusiness and purchasing top soil And coneflower plants for the yard.

Best online plant buying experience ever! The plants arrived healthy, beautiful, and in better…read moreshape than anything I've found locally. Great prices, fast shipping highly recommend this grower!

My wife wanted to get landscaping done, and we are complete newbies when it comes to gardening, so…read moreI looked for some quotes from professionals to get this work done for the first time. We had a few quotes from other companies, which were all AI generated with no description of what we would actually be receiving. There was no soul behind the quotes or discussions on what we wanted to do. No one seemed to care about putting a personal touch to doing business with us. Then we spoke to Jamie Remelts from Knapp Valley. She showed attention to what we were looking for, explained her vision, and shed light on some information on some existing plants we had in our front yard. She seemed genuinely excited to transform our weed ridden front yard for us. The quote was detailed, explained the gameplan, and was a fair price for what we wanted. They also had a stellar warranty offer on any landscaping done, and even though some of the plants we received are struggling, Jamie has assured us if it comes to it, it will be covered and we can receive replacements if it arises. Anytime we've reached out to Jamie, she has been extremely responsive and timely, and has comforted us on any situations that came up. They accidentally knicked our internet line during the landscaping, causing our internet to go out, and offered to provide a replacement wire until we could get the new internet cable installed. They also came to pick it up, and made things right, and were apologetic about the predicament. I believe what matters most, is not how perfect an experience goes, but how mistakes or issues are resolved. And they really made things right on any issues that popped up. We were told payment would be once the job is complete, but didn't receive the invoice for a few weeks. Payment was easy, we just drove to the main store and talked to the front lobby people. If you are new into gardening/landscaping, I highly recommend Knapp Valley Gardens and to ask for Jamie. It is very exciting to see our plants budding, and I am excited to buy more plants from Knapp Valley Gardens to expand, and get our backyard landscaped in the future. I did not realize how enjoyable it would be to pick weeds out of our yard, and watch plants grow!

What has happened to KVG? Hired them to weed flower beds, I get the drift they can't keep help…read morebecause of how I was treated. What I perceived as a customer service complaint the owner perceived as hostile environment for his workers. First day was the foreman and a worker, the worker I was watching in the backyard he approached the flower beds with an attitude throwing his hand at the beds moving to another without fully weeding. He hated what he was doing for $50. an hour I expect someone who loves what he is doing. I told the foreman quit at 11:00 when they arrived at 8:30. The worker quit at 10:15 and went out to the truck brushed off and was just standing there, my whole backyard looked horrible half ass. I opened the front door and yelled to him I was paying till 11:00 am. He went to the backyard and was ripping the weeds with both hands breaking them in half throwing them all over the grass along the length of the bed. He now was displaying a temper tantrum. This is what I'm paying for? I had a new team the next visit I told them to work till 11:00 he said I take my break at 10:00 he came back at 10:15 worked till 10:30 and left they were gone! My last team was a lady solo. She was doing an excellent job moving along the backyard quickly and throughly. I went out to tell her she was doing an excellent job. I went out to tell her I had to be to a funeral at 10:00 and I would be leaving. She said "I'm about done and I will be leaving shortly" I get my bill and she charged me an additional 1 1/2 how can that be when she was about done with the yard. So I call the office to complain I have had it at this point, I find out the first worker quit after the first visit and they listened to my complaint and they would have someone call me back. Well that first foreman called me back told me they would not be servicing me anymore because I'm not the right fit for them. i couldn't believe what he was saying, all I wanted was good customer service. I asked for Mike the owner to call me after all we have had a good working relationship for a couple decades on many projects in my yards I have had through the years and I have never complained once! And I spent several thousands of dollars. What I heard from Mike I couldn't believe he said it's another world out there and he has to side with his workers because it's hard to keep good help. So basically customer service meant nothing and my years of loyalty and money meant nothing. I'm a person who worked in a factory with 2 (15) minute breaks in 8 hours standing on cement floors mentality till I was 59. Now we have to coddle 20 year olds or they quit.

Brink has been delivering playground mulch and play sand for my daycare since 2010. They are…read morewonderful. If I call early they can usually deliver same day. The driver always unloads exactly where I ask him to and everyone is always very nice. I love that they are a family run business and that they always take the time to make sure my little friends can watch. (it is so exciting for them!) Their sand and wood chips are good quality and competitively priced. The delivery fee is worth the convenience for me, especially when I need several yards. The only down side is I can't order both at once as the truck can only hold 1 or the other. So I alternate every year.

Great mulch at a good price. Friendly staff and decent hours of operation. I have used both mulch…read moreby the bucket pickup and delivery

Very knowledgeable staff excellent assortment of trees. Received great information around planting…read moreand ongoing maintenance of fruit trees

Knowledgeable staff. Great costumer service. Support the small locally owned businesses!read more

I am extremely disappointed in the lack of customer service, promises to call back never fulfilled,…read morepromises to complete work that was never done, in-ability to calculate timing when work can be completed, and to top it all off, was billed for services for a whole month and the company never visited my property

We have enjoyed using Thornapple for many years for our landscaping, lawn and snow plowing needs…read more They are very service oriented, consistent and a pleasure to work with. Everyone on their Team is excellent!

Creekside did amazing work on both of my orders. Both recipients sent me photos and we all agree…read morethe arrangements were stunning! I can't recommend them enough!

I have nothing but good things to say about Lenderink. We used this company for a client project…read morerecently. The posters we had produced were beautiful, excellent and of the highest quality. Customer service went above and beyond and was perfect. If you need wooden posters, business cards, wood tubes or anything else in that line, please don't hesitate to go with Lenderlink.