Somebody from the Christine Moscaritolo insurance agency in or around Allentown has been calling…read moreme. I finally answered the unknown number and a woman who worked for a State Farm agency was on the line, offering me an auto insurance quote. Either Christine, or one of her agents, I don't know. I have insurance but I told her "good luck," assuming she was going to get me a quote. She then hung up on me. So I dialed back to that number and got the same woman again. She started to talk about an auto quote, then hung up on me a second time. When I dialed back a third time, I got voicemail for Christine Moscaritolo agency, so I left a message. I tried the State Farm 800 number for customer support but was unable to find a human being there. With a little help from a local State Farm agency, I found that the number I had been using was abruptly "not in service." Same number I had already used for three calls, now dead. The local agency helped identify and connect me with another Moscaritolo agent. This was a male agent whose name was "John." I told "John" I wanted to talk to the agent I had started with, the one who hung up on me twice. "John" declined, saying he did not have time to find the agent to whom I had originally spoken. So I told him I would only accept a quote from the original agent who called me. He reiterated that he had no time to go through about 15 agents employed there to find that one. After being hung up on twice, I was only willing to talk about a quote with the original agent. That is a shabby way to treat potential customers, and I wanted her to have a chance to redeem herself. Unless and until I hear from that first agent, I will not accept a quote from State Farm Insurance. For auto, home, life, anything else. A company that treats me poorly before I'm a customer is not one that should expect me ever to become a customer.

I'm so happy I found this office. Customer service is excellent and they found me a great price…read moretoo! Highly recommend.

I just wanted to thank Donna Pearson of The Weimer Group. She was amazing helping our Business…read morewith our annual Workers Comp Audit. There were many challenges this year and she went above and beyond to help us. She truly represented us with professionalism and a true dedication to her client (us). Thank you Donna and the team at The Weimer Group.

We have all of our insurance coverage with The Weimer Group. We have been with them for over 20…read moreyears. We work with Betsy Hartman. She always has time for us, she answers all of our questions or gets back to us very quickly. She is very helpful and courteous. Always a pleasure to work with.

I can not say enough about how great of an insurance agency this is to work with. I've been with…read moreErie Insurance since I was 16 and now in my 40's I have never wanted to switch providers. Through life's events where insurance was needed this agency has always been there for me. Working with Cindy and Brenda is always a pleasure and I always leave a conversation with them feeling like my needs were a priority. I highly recommend them!

I am totally happy with the service I receive from Wasserman Agency year after year. They pay…read moreattention to your needs, find the best rates for you, and take the time to explain the different coverages so that you fully understand them. Gerald (JB) and Theresa are very pleasant and professional, and I highly recommend you talk to them before you pay your next premium.

I moved all my business & personal insurance to Barry a few years ago & have never looked back…read more Barry & his team really care & understand our needs. He corrected my insurance policies to the coverage I need. Barry & his team are always courteous, professional & reply promptly. Thanks for all you do. Highly recommend!

I have been with this Erie agency for 48 years. I have four cars, my life and my home insured with…read morethem. I have had very minimal claims on my policies but when I did, the staff was great to work with. The rates I pay for coverage are very good.

Go somewhere else. I was with them for over 25 years with policies on 9 cars, homes and several…read morebusinesses. and for the first 20 years had 3 tiny claims. Then I got ill and had to start selling off businesses (which meant dropping policies.Then in a two year period we had two bigger claims, one claim for an apartment we leased and an accident that wasn't that bad but the other driver who was in a car valued at $1200 and was fine at the accident got a crooked lawyer and sued for 100k (50k damages for a $1200 car and 50k for personal injuries (all urgent care visits and their own therapy) and he had partial tort. Erie sent a great the lawyer who told us it was bogus. But that's the last we heard from Ian Webb. Those 2 claims in that 2 year period and calls weren't answered, people I referred were told that they didn't accept new clients and we never heard from Ian again. So as long as you send him money and don't use your policies he will act like your best friend but G-d help you if you need him and your not a large client anymore. After all this happened I switched all my policies to another agency that came highly recommended and I never even got a call from Ian Webb to get me to stay. After 27 years. I was with them when It was him and one other person and I was family. I referred countless clients to him but the first time you really need him don't hold your breath.

Have been with them for a few years now. They have been amazing. Extremely caring, quick and…read moreresponsive! Jim

Tina and her team are the best.. The go above and beyond…read morewhat they should to help. I wouldnt go to any other office! And I tried a couple before I got to them.

I love Smyrl Insurance! I use them for my business and personal policies. They remind me frequently…read morewhy I choose to be insured by my local company rather than some huge company who has no idea who I am. They're responsive and always take the time to answer my questions no matter how many I dish out. Just recently I was on a job site and needed an insurance certificate ASAP during the holidays and my client received the paperwork within the hour. Thanks to their fast response time I was able to complete my work and get paid. Thank you Smyrl Insurance, I'll continue using you and enjoying the rewards of doing so.

Major Kudos to Scott Brosky!! We were involved in a car accident today (Christmas Eve) and Scott…read morewas so fast and efficient while handling our claim. We reported it at 11:30 am and by noon we had a claim number and a rental set up for us. Thank you so so much Scott for your amazing service!

Great agency. They work hard for their clients. Scott is very knowledgeable and cares about his…read morecustomers. The clerical staff is amazing.