Pros: *I didn't have to wait long from check-in to getting…read moreplaced in a bed. *My second doctor truly seemed to care about my well-being. *They were extremely thorough, running all necessary tests and CT scans to get to the root of my issue. *clean Cons: *The nurses had zero customer service (i really do appreciate 2 of them i had). They would pretend they didn't understand me, say they'd be back and wouldn't come back, and they (also the first dr) let me sit in pain for SIX HOURS before finally treating my pain with something more than ibuprofen. *After finally being treated for pain, I specifically asked them to put in an order for my next dose of medication in advance so I wouldn't have to suffer again, but they didn't. Instead, I had to keep BEGGING for it, and they acted as if I was bothering them--I didn't want to have to beg or bother them while working! Each time I would wait about 3hrs in pain again before getting more pain medication. ***** IMPORTANT: I'm so glad I brought my own blanket because in their ER, you only get a cot and a sheet--no blanket, no pillow--while being in close proximity to others, including people who were coughing. *My first doctor was short with me and rude. I have my reasons I believe she was like this but I won't speculate. Overall, I'm grateful for the thoroughness of my second doctor, but the lack of care from the nursing staff and the overall treatment left a lot to be desired.

This hospital is horrible , nurses are rude. I came in with my wife and 2 year old they gave us her…read morediagnosis and they still are saying we need to stayed an additional 12 hours to watch her. When all signs and vitals for her are good. This place screams run up the insurance bill. Arrived at 8pm Wednesday evening and still in here at 9am. Wish I could give this place a a big zero. No compassion . Everyone acts like they hate there job when they've selected this career for themselves

Enfermeras con mala actitud. No le llevaron alimentos a mi padre una noche ni al caballero que…read moreestaba al lado en el mismo cuarto. Es un servicio pesimo y muy poco profesional. porfavor no lleven a sus seres amados a ese hospital tan terrible!!!!

Yo soy médico con más de 40 años de experiencia nunca en mi vida había visto tal ineficiencia e…read moreineptitud específicamente de la guardia de seguridad y de los que atienden a los visitantes cuando quieren ver a un paciente. Es increíble que no pudieran ni siquiera encontrar el paciente en la computadora aún y que yo le dije el nombre del paciente. El apellido del paciente y la habitación del paciente. Si esto es típico del tratamiento de pacientes en Puerto Rico. Lo siento mucho por los pacientes. Que hay que mejorar empecemos con la estadía en la sala de emergencia de más de 72 horas continuemos con que los médicos que tratan a mi cuñada no quisieron discutir su caso conmigo que soy un médico adecuado, crítico y neumólogo y mi cuñada tiene pulmonía pero a lo mejor yo soy muy exigentes ahora a mis queridos hermanos puertorriqueños les deseo suerte porque buena atención médica no tienen en este país

Above and beyond. Doctor was quick and courteous. Nurses all knew their stuff! ER desk staff was…read morehelpful and got us in quick. Hated to be there but was not too bad.

Honestamente? Prefiero morirme en mi casa a exponerme de nuevo al asco de este hospital y a sus…read moreempleados que obviamente no fueron los mejores de su clase graduada. Salí de este hospital aún más enferma gracias a la negligencia y falta de administración. Horrible.

My daughter has a sore throat and I brought her here because I believe it is an infection and we…read morehave been waiting 3 hours for nothing. They keep calling other children but us. This place is filthy and the doctors don't even care!! These are children!!

Friendly staff always My daughter had her tubes put in and…read morethey were so nice explaining everything. I was a little scared but everything went smooth. Hope this helps to keep good reviews. Rarely a hospital gets good reviews this one is good

Horrible care. Apparently staff is not interested in helping you unless your Spanish-speaking.read more

I have to say this place has been horrible. While some individuals were good and caring. Most of…read morethe staff is uncaring, lack of empathy and it feels almost abusive. They look unhappy and it shows. I blame hospital management for not doing their jobs. There's a poster outside from the government and Trump si ending money in the hospital. They should be transparent regarding where is that money going. It's very, very sad.

I have to say that I'm torn because the hospital itself it's not all that. There is still…read moreconstruction going on due to the damages of hurricane Maria. Like the majority of the hospitals in PR if being admitted you need to bring your own pillow, quilt, toothpaste, soap, powder, wipes and lotion which I found so odd because the hospitals in NYC provide all that. I was visiting my great-uncle which was very ill and eventually die so this review is about that experience. I stood overnight with my uncle and in no time did they offered me a couch to sleep in. Had to sleep in a chair. When it was time for visiting hours they only had ONE chair per patient so imagine at one point my uncle had more than eight in the room and only one chair. It was torture!! The food was very good and the Doctors were very attentive. The Nurses on staff were awesome. So kind and loving towards my uncle which to me that was big plus. The hospital not only this one but all the hospitals in PR need to be updated in their technical operations. All is still done by paper which I found that odd too. Anyway, I hope that I never end up in any hospitals in PR. I'm so used to the good quality hospitals of NY that I won't know what or how to feel in I end up sick here in PR. My trip has ended and I'm so glad to be back home in America.

I like this hospital a lot. Very clean and great professionals. I take my kid to get his vaccines…read morehere and my mom had an orthopedic surgery done with great success. Highly recommended. ER 24/7

Horrible conditions in the emergency room. Nurses work just to get paid. No quality care for a…read morehuman being

This is the filthiest hospital I ever been . Not to mentioned the staff in the emergency room who…read moredoesn't show any kind of professionalism. The personnel, including Doctors show no feelings towards other people pain. The start something and don't finish it, act careless. To sum it up this facility Should be close and give it an upgrade. And retrain the medical staaff on considerations of other.

Pavia Breast Imaging says it's by appointment. And then they take 3 hours to attend you . The…read moreemployees are rude and heaven forbid your appointment lands on their coffee break. Do not reccomend

-10, ese es el rating que le doy a este hospital. A las 3:00am le dijeron a mi hija le dijeron que…read morela van a dar de alta, son las 6:13am y todavía no le han hecho los papeles, el Dr y las enfermeras se fueron a dormir y se olvidaron de mi hija. ahora es el cambio de turno y no saben que hacer. Esa es la experiencia que me llevo conmigo a los Estados Unidos de como Puerto Rico ha empeorado.

On May of 2006 we took our 89 y/o mom to the ER for a hemorroid rupture, after 30 minutes of…read morewaiting I had to seek help to get a Dr. because he was on shift change. Nurses took vitals but I had to eventually change her diapers myself. I had to constantly ask the Dr. for information and nurses for help. Nothing Professional here.

My dad died under their care. He had been admitted. His condition was very serious but they didn't…read morehave him monitored. We leave for the night and my dad had a heart attack less than an hour later. He had mine, my sister's and my son's phone numbers all in record and they insisted they called but couldn't get ahold of anyone. It wasn't until the next morning when my son went to see him that we found out that he had suffered a heart attack and couldn't be resuscitated after one hour trying. It was the worse experience ever. I would rate with zero stars if possible.

This hospital has shown tremendous organizational strength and leadership within the community of…read morePuerto Rico. They are doing this by providing a huge path for the post Trumatic art foundation to continue its mission here in the island. This type of generosity will go much further than we can expect. Military veterans, their families, and the civilians who support them have a lot to gain with this type of collaboration. Hospital PanAmericanos has gone above and beyond to support the mission of mental health awareness and suicide prevention.