This place is magical. The mountains embrace you with love, peace and quietness. The staff is…read morefriendly and attentive. Chef Santiago is the best preparing vegan food.

Only come here if you plan to eat your meals out , and the town is far away . The food is not…read moregood, they choices are v slim , they serve leftovers and are out of things on an already v limited menu. . Even when there are only 3 entrees at dinner. they are out of one , this happened two nights in a row . Nothing is offered from 11- 6 . One day not even a juice , 3 day old chia pudding that had been there as long as I . The restaurant service is bad at best , I got shouted at for requesting multiple times to sit at an empty table , the waitress said was too far for her, even though it was back to back w a table she was serving . She had no intention of letting me sit where I Preferred . it was bizarre . this location is amazing , the rooms are clean the yoga and massage is good . the food and service spoiled the whole trip. wow , what ever happened to customer service ! Where are the owners ?

Convenient location around commercial zone and close to downtown. Calm ambiance with a pretty…read more garden and access to the beach from the facility. Staff were pleasant and kind. No private parking but good access for parking on the street in an area of limited traffic. Clean, quiet, and safe area. I definitely will go back. Simple rooms with good prices.

Highly disappointed- would not stay here again no would I recommend it. Checked into our room in…read morewhich the A/C did not cool the room. There was a stand fan in the room and according to the staff it was a known issue. The bed was full of hair! Yes hair all over the pillow cases inside the bed covers on the sheets. Made for a great night between the heat and the dirty bed. Don't get me started on the ocean view, one window did not open and the glass is frosted. The two ladies working there were unfriendly and did not want to hear complaints. One told me to write a review in Yelp and on bookings, as that was the only way to tell the owner. Less than great experience for a lot of money. The beach location was nice but too far from restaurants, shopping and bar areas. Parking is at your own risk first come first served on a skiing street.

The receptionist and other front desk, staff were very friendly and went out of their way for our…read moregroup. The hotel itself is old and it shows it wear. The air conditioning works perfectly. In fact, we had to turn it off because the room was too cold. Although the bed is firm, they have a plastic mattress protector on it makes crinkly noises when you move. The linens, including the towels are well used. I went to the pool. It is clean and the restroom are clean as well. There are only two lounge chairs available. The water of the pool was a comfortable temperature, not too cold or too hot.

The Villa needs some attention from repairs in the tub/shower and the bathroom outlet, not to…read moremention there is NO fan. Another issue is that the lights continue to go out (electricity) not sure why. Although there is cabinets they do not offer utensils or cups or paper towels so be sure to bring that if you decide to eat in the room. When I checked out the final invoice was NOT correct so be sure to review before leaving the lobby (still waiting on the $440) reimbursement. I left 21 December 2023 still waiting. I will give it until next Friday before calling and reminding them about reimbursement. You make your decision on whether you want to stay there or not. Good luck.

We went to Royal Isabela last night to enjoy the sunset, have a cocktail and then dinner at La…read moreCasa. The experience was a mixed bag. Good cocktails and then an hour wait for our appetizer. Then we proceeded to our table for dinner. We waited 20 minutes for water, then had to remind the waiter for our wine we had ordered (a 30 minute wait) and then to top that off, our main course arrived an hour later. There was absolutely nothing special about this experience. No one on the staff tried to make up for any of this. We will not likely return. What a disappointment.

6/10 stars …read more Positives : Let's start with our room- we had the presidential suite: number 20. It's the largest and has a walk out balcony that ends cliff side and has lounge chairs with a view of the beach below. The walk in showers are fantastic. The oversized private hot tub is great . The grounds are nothing short of phenomenal. By far the nicest in all of Isabella. Sunsets galore and ocean views that go on for miles. In summary : If you want to come here and not interact with anyone, order room service and hang out at your 1000 sq ft suite, take dips in your private hot tub and then wash off with open doors to the nature under a rain head shower .....then this place is phenomenal. I would come again, but only under these circumstances. Let's first note that I read all the reviews on the property before I booked here. I chalked the negative ones up to just "temperamental guests"..... Unfortunately, I was proven wrong. During our stay I tried to continue to tell myself that this is island life", "things here are on island time" ...."they probably have a hard time with retaining of employees" (among other excuses). ---- But then I came to realize, I'm still paying 1000$ usd a night to stay here plus meals...That being the case - it's not acceptable at any level. I'm tired of making excuses for bad service in the service industry and continually lowering my expectations so as not to ever get upset. Negatives: 1.) Child friendly!?!: (why ? .... this is a golf resort and has no childcare or child amenity's). We couldn't seem to get away from crying babies at dinner every night. This isn't acceptable when we paid over 100$-250$ for two people at each sitting to eat. Yet Management just accepts this !?!? Night 1: we had to watch a father change a dirty diaper on the golf course in front of our ocean view at dinner! Yumm! Night 2: we had to move tables to escape the same crying infant. Take your crying baby back to the room! Annoying ! Night 3: we had to ask for another table to make sure not to sit next to the same baby at diner (again crying). And yet again... the father proceeded to change the diaper again on a communal sofa right behind us at the restaurant ( Situations like this are not stellar experiences while eating lobster and steaks by the ocean.) 2.) Dining: Each meal takes at least 2 hours from start to finish even if you order your entire meal the minute you sit down. That being said, the food is amazing. Each dish was expertly prepared. Some of the waitstaff was great (Jessica) but most were not. Some even had AirPods in their ear while serving us. Their pizza oven was broken for our entire stay due to a bad part. (Disappointed to say the least since as their website boasts about their amazing pizzas). Sometimes we went to the golf shop restaurant... (to escape the 1.5 hour or more sit down experience at the main dining restaurant) and then more problems... ultimately, we were forced to order what we got the last time we came to eat at the pro shop (since none of the employees could find the menu ....---Not acceptable for paying 1000$ per night !--- 3.) Our arrival : we were told our driver would take us to our room and show us the property and explain how everything worked. ---- He said nothing! And didn't show us the property. We were left to decipher how the resort worked, ---just a bad start. Not acceptable for 1000$ per night! 4). Cleaning : if you call the maids, they will take all day to come. They will enter and replace towels but not clean or make the bed. Then, You will have to call at least twice more for them to actually show up and change the sheets and clean. I've had better housekeeping at a Holiday Inn. 5). Room service: The one time we ordered they brought the wrong food. 6). Management: Basically, You will be told different things by different people. Nothing is consistent.- why did you not sit down with us and go over everything? Especially since you asked if we were first time guests? Let me teach you how to manage the new guests : mention how to book massages, where the fitness room was, how there was an Easter brunch on Sunday, how there was live music for our entertainment on Weekends ....and so on and so on... :( but we got none of this. --not acceptable for 1000$ per night- 7.) Upon leaving: the manager had to ask us our casa number to check us out. (crazy since she was the same person who checked us in) -really made you feel not special. Also, she was basically just a human credit card machine reader. She didn't ask us anything about our stay or how we liked it.... It just makes you feel great....like you want to come again. (especially considering you just spent what most Americans spend on a car to stay there for 7 days)! Can you Please fix this resort!!! It is amazingly beautiful and it's a shame to leave your guests so underwhelmed by the way it's run.

This was a great spot with an amazing view! It's on the sea wall and there is no way to touch the…read morewater but the view is so spectacular. When u go remember to throw away the toilet paper or any tampons. The plumbing is shotty but they do advise. This was an amazing vacation with an amazing view. And it is close to the surfer beaches and has a lot of food around. There's a bakery nearby that makes the best guava cakes and cafe con leche. If i could move here i would in a heart beat. It's a perfect spot for a getaway. You do need a rental car and the driving in PR is INSANE but totally worth every second. I can't wait to come back! Thanks lemon tree for making my first visit to PR the best And most amazing!!!

What a beautiful room we had at the LemonTree! It was so airy, and spacious, and comfortable. I…read moreloved the balcony too, with its fabulous view of the ocean, but my favorite part was the lounge chair with foot rest next to the bookshelf.... I loved sitting there with my coffee and reading my book. Our suite was the "Banana", which had a fairly large Jacuzzi. I didn't think I would be interested in soaking in warm water (hello, Caribbean!), but after a morning of diving and some time spent in the cold pouring rain, it sounded perfect, and it was extremely relaxing. It was a great preparation for my afternoon nap. We booked the LemonTree over the internet - the website was very web 2.0, showing real time booking status of each room. The online booking was itself painless. When we arrived in the afternoon of our first day in Rincon, we found an envelope with our name on the office door, greeting us and giving us directions to our room. We may not have ever seen our hosts at all if Martin hadn't gone to the public area to use the grill one night. The couple who run the place were both quite friendly. Speaking of dinner, we cooked all our meals in our room. The kitchenette was pretty tiny, and one of our burners didn't work at first (Martin reconnected it pretty quickly). But we managed to make some decent meals. Rincon has at least one decent-sized supermercado about fifteen minutes from the LemonTree, where we stocked up on groceries. There are multiple beach toys provided, including noodles, boogie boards, and floats for the kids. There really isn't much beach, though - it appears to have probably washed partially away over time. So there isn't a lot of room to lounge on the sand, but the water is easily accessed. I would love to come back to the LemonTree. Next time we'll probably trade the Jacuzzi for the suite with the larger kitchen. But either way I know I will be happy.

We just arrived and we are in love with this place! Its so beautifully decorated and super clean…read more We drove around and already found the beach, places to eat, etc. So far so good! Currently hanging out in the courtyard and its so peaceful disconnected from REALITY :)

We had a great stay and would 100% stay here again. It's a quiet/peaceful/safe area with lots of…read morebeaches and food options nearby, very clean, well-equipped and inviting both in our rental itself and the common areas. We had one issue initially getting the water to get hot in the shower but it was addressed promptly by the manager, who is very friendly and responsive to any concerns. I hope to return someday for another beautiful vacation!!

No need to bring a beach chair, beach towels or beach bag-all were provided!…read moreThere was a drying rack for our wet bathing suits and towels and a laundry service that returned our cleaned items before the end of the same day. The staff were friendly and helpful. We enjoyed chatting with Ismael about our common locations in New Jersey. Our beach view was amazing. The beach was very clean and uncrowded. We are already planning our next visit!

Last time I was in Rincon I could not get a sunset dinner reservation at Villa Cofresi. So this…read moreyear I planned in advance and called several weeks before the trip. We reserved a table at the balcony right at sunset at 6pm. We arrived and promptly got thru the security and were taken to our table and it was the most gorgeous view ever. We ordered the signature drink, The Pirata, and it was delish, very strong , and came in a coconut. We then wanted to order dinner. But no server or employee of any kind came to our table for over an hour after we got our drinks. We waited and waited and when we decided to give up and go elsewhere then finally a server came. So we decided to order since it was about 7:15 and we figured it would take too long to go somewhere else and order. My bf ordered the lobster mofongo in some kind of soup and I got red snapper in a plantain crust. Then again we waited and waited. I was so hungry I started trying to pick the coconut pieces out of my Pirata drink. Finally at 8:11 our food was served, And we were starved. I was prepared to hate the food haha but it was actually so delicious. So I guess come here if you are not starved and have tons of time. And you will get a delicious meal w the most beautiful sunset view.

My bf is a regular annual guest at Villa Tropical and made a reservation here for a week for us…read morebefore Christmas this year. Although he'd reserved a studio, when we arrived, we found we had been upgraded to a one-bedroom unit, as the studio's door was being repaired. Late check in was very easy. The property's deck is large and has a gorgeous view of the beach directly below. You really cannot beat the location of Villa Tropical on Shacks. We enjoyed drinking our coffee on the deck whilst watching the sun rise in the mornings before grabbing our gear and walking down the short flight of steps to the sand. The gift shop within the office is a major time saver, too, when you need a drink or snack but don't want to drive. The Econo supermarket is only about an 8-minute drive away, though, when you do want to do a grocery run. It was awesome having a fully stocked kitchen and being able to cook and eat in most meals. We loved grilling on the deck at sunset! The Ola Lola restaurant is a cute spot a short walk away for food or drinks when one would rather skip cooking, too, and in each room, there is a very thorough guide compiled by the management with information on where to find all kinds of things in the area, from film development to entertainment. It was extremely convenient to be able to do laundry on the premises also. The staff are super helpful and maintain VT very well. Our unit (1B) was clean and comfortable, and by the end of our stay, we had fallen into a nice, homey routine. I was sad to leave and understand why Shacks is a place so many return to every year. The beach is clean, the big waves break far from the shore, there are interesting reefs for snorkeling, many days have adequate wind for kitesurfing, and there is a friendly surfer community among those who stay in the area both longer term and seasonally.

This is the best vacation spot ever! Super great accommodations and very helpful and friendly…read morestaff. The views are incredible and the resort is in a great location to get to jobos beach.