Poor management Didn't communicate appoint time and caused…read morean hour wait. Used to be good

This is my fav place for a little R and R. My mom and aunt introduced me a few years back and I am…read morehooked! They have a variety of treatments from maple wraps, to deep tissue massages to and Indian head massage (the hot oil is drool worthy). I visited a few weeks back and got the Thai Table Massage from Poon and it was truly the best massage of my life! It is a mix of massage and stretching and I felt so refreshed after. I will certainly be back to try every service on the list!

I had a 2 hour massage with Catherine today, and it was fantastic. Catherine knew just how to…read moreloosen the tension in my shoulders, and I nearly fell asleep while she was massaging my lower back. Sooo relaxing and so pleasant. I would recommend her massage to anyone who wants to relieve pain or just relax. The spa itself if very comfortable and clean, and everyone there is very welcoming. I will definitely be back!

Went in for a last minute full body massage and facial. Linda was amazing. I told her my problem…read moreareas and she went all in. Had a lovely facial too. My skin looked amazing afterwards. This is a quaint place to go for a no nonsense, straight up massage or aesthetic procedure. The private room was warm, clean and spacious and the price is right! Conveniently located downtown, their hours are very accommodating. They took me in immediately today and I was able to make an appointment to go back over the weekend.

I booked an hour massage with Alysha two days prior to my appointment and it was amazing!! After…read morethe massage she taught me a couple stretches to help my back long term. I will definitely be back!

DO NOT GO THERE !!! This place is an absolute joke. They canceled my appointment less than an hour…read morebefore my appointment time. I booked it 2 weeks in advance. They weren't even able to reschedule me right away they told me I should wait for a call maybe in a week or two cause it's their "  busiest time "  of the year. Having your busiest time doesn't mean being rude and unprofessional to your customers. The receptionist was just so rude about it . It's funny how when it's the customer that can't make it they charge them a penalty fee if he didn't warn them 24h in advance, but when they call you not even an hour to cancel your massage they don't take ownership for it . Just disgusting

I had a facial (5/5) and a foot massage (2/5) This overall rating is really mainly about their…read morecommunications with me after the fact and the disappointing foot massage. The facial: 5/5 Relaxing, private, quiet and professional. Olivia was informative, gentle and not over chatty (all good in my book). Oh and there was a bed warmer... lovely! Foot massage (2/5) I'm basing this on deep foot massages I have had in the past. The deeper the better. I'd give their approach to a foot massage a 5 if you're just expecting light application of massive amounts of fragrant creams and ever so gentle, light rubbing in a pleasant setting. I sat beside a good friend and we chatted while she had a pedi and the staff allowed me to stay longer because her procedure was longer and the room wasn't needed. I felt that was kind. Where things went off the rails and why my review plummets was due to the communication I received from this place after my review. I had expressed 2 levels of disappointment with their foot massage . First is wasn't 'deep' despite the description of 'deep rhythmic massage' on their website and second because the esthetician maintained a very light pressure after I twice told her should could go much deeper. The 'deep, rhythmic massage' never happened. They sent me an email asking me to change the review, blaming my disappointment on my misinterpretation of 'deep rhythmic foot massage' and explaining that of course it meant was 'deeply relaxing'. They said a lot of other stuff, but the result is that I feel gaslit and feel they were trying to shame me for giving an honest review. They have now updated the website to eliminate the wording of 'deep rhythmic' from their foot massage description. I have a screenshot of that earlier version. So, I have in fact changed my review from a 3 to a one and would give them a zero for customer service if I could. No customer should be made to feel this way.

The service I had was electrolysis which was quick and easy…read more Quality of the service was great. Everybody was nice and the vibe was upbeat. Thanks Nancy Burke

Best massage I've ever had…read more I am on holiday and was having issues with my neck and shoulders. I made an appointment online with the hope of some relief so I could enjoy the rest of my week away. Justin gave me the best neck, back, shoulders massage I've ever had. He was kind and very knowledgeable. I cannot believe how good I feel afterwards. Highly recommend and I'd encourage booking Justin

Finding an RMT to suit your needs can sometimes be a challenge. After a VERY stressful week I…read morerequired a magician to calm my body and mind. In comes Danielle. I booked myself a very last minute Hot Stone Massage to help my cause, and I cannot express enough how overly happy I am with my treatment. Danielle respected my request for a silent treatment, only talking to check in on how I was feeling. The massage was THE BEST RELAXATION MASSAGE I HAVE EVER HAD! I left relaxed without feeling drowsy, and my nervous system felt less anxious, exactly what I wanted. Danielle's intuitive treatment anticipated my every need. And I cannot wait to come back. 10/10 would recommend!

I've been to Daya Spa twice…read more It has cute decor, and a very relaxing atmosphere, for both the waiting area and the rooms. The first time at Daya Spa, I booked a massage with the rmt there. I was happy she gave me the full 50min massage, even though I arrived about 10 min late. Ali was friendly and listened carefully to me, and so I felt comfortable speaking to her about my pain areas. I liked the fact that she knew how to release my knots, and gave me the strong pressure I needed. I did find that the oils or lotions she used would dry up too quickly, and it would cause her to not glide as easily into my muscles. Ali gave some great advice after my massage was over, she made me feel like she really cared about my wellbeing-- she has customer service down to a tee! My second time there, I went in for a reflexology appointment. Olena was SO good. I loved how relaxed she made me feel, from her soothing voice to the gentleness she used whether she was covering my feet or slowly adding pressure. I would even doze off every now and then due to how heavenly it felt. The only thing that makes me not give Daya Spa 5 stars is the following: I found the front staff a bit cold, not very hospitable both times. Not much eye contact, and no greeting when one walks in-- makes for an awkward and not very welcoming entrance. The front desk lady did offer to get me some water; however, but did not lead me to the sitting area or explain to me that I should change out of my shoes into the warm slippers the spa provides.

As this spot is in my neighbourhood, I popped in here sans appointment for a massage/pedicure last…read moreweek. A 50 minute massage ran me over $110 with tax and tip and the pedicure likewise $75. That's a hefty bill even for an organic spa. I heard the staff mentioning that prices had recently changed but wow... Pedicure: lots of salves, scrubs, emollients were provided and I was allowed to pick my scent of sea salt. Pedicure space is a cool concept for 3-4 people wanting to go together as seating is on a raised bleacher style bench that you clamour up on. For me, this killed a bit of the relaxation component. Most little asian nail spots have massage chairs and charge $40 is all I'm saying... I love the leg massage portion of a pedicure and this one was about a 3/10 ie: weak and not long lasting. Polish was applied neatly although I was ushered out to the waiting room as soon as my pedicure was completed which caused a bit of a smudge. Massage: In a word: heavenly. Also quite pricy and what's with this 50 minute business? A $96 (or whatever it comes to after tax w/o tip) should really last an hour. It's not like you're applying copious amount of extra oil in that last 10 minutes and need to recoup losses. I was a bit bummed when I remembered to mention an area of soreness and was told we could get to that next time... At $110 a pop, I dunno how often I can afford to be heading for these rub downs. Overall, a lovely space and friendly staff but the price is steep enough to keep this local hunting for another go to spa.

Had the vitamin C facial with glycolic peel. It's now 2 days later and my skin feels amazing! Love…read moreit.

My kids gave me a one spa certificate for my birthday. I loved it. I had the entire package. I…read morespent the entire day. Princess treatment.

Recently visited from out of town and did one of their packages. The staff is excellent, very…read morefriendly. Services provided were ok. The esthetics of the rooms feel like a medical office from the 70's and not very relaxing, especially the room where they do pedicures. Walls had marks on them, there was dust everywhere. The location needs a full refresh. The equipment, towels, robes and slippers need all looks old and run down. But if this review was purely based on the staff, it would have been a 5 out of 5.

Best massage ever! My husband and I had a 90- minute couples hot stone massage on a cold blustery…read moreday. Faroza and Naquia were masterful. Treat yourself. You'll be happy you did!