One of the worst services I have ever experienced. The waiter was very rude. First before even…read moresitting we asked him if we could pay by card because we did not have czech curreny with us and he was ofcourse possible . Then ,there was a menu on the table and we were checking it he came and pulled it from our hand without saying anything and gave us menu he brought. Then he came and ask us if we were ready and what do we take to drink. My friend said id like to try this soup and waiter said I asked what "drinks!" Do you want and with a very unfriendly face. Anyways we did not mind him because we really wanted to drink some warm things. And when we wanted to pay he said they dont accept cards. And we told him he just said ofcourse its possible to use cards when we asked him. He said well its not possible at the moment. We had to pay in euros and at the and we paid like 10€ for 9€ bill. Which was also not acceptable. Nothing about 1 € but charging us more and giving us wrong information at the beginning about cards... basically the whole experience wasn't pleasant at all. We did not feel wecomed there and even behaved very rude.

Charming and unique hotel in the center of downtown Spindl with an amazing restaurant, beautiful…read morerooms and amazingly friendly and helpful staff. Can't say enough good things about this place, I would definitely stay here again (and again).

It's a beautiful 4 star hotel with nice designed rooms. We had a corner room with sofa and all was…read morearranged as ordered by email. The mattress could be harder. The service was perfect from the beginning on. They always gave us a smile and the breakfast buffet was more than enough. We found all what we liked. Parking is either in the garage or outside in front of the hotel. We come back for sure.

A pleasant hotel with nice atmosphere and modern design. You can feel that it has been rebuilt and…read morethat some aspects still remind you of the old days but overall it's not bad. What doesn't correspond to 4stars is the cuisine and service...

From the owner: Moderní, designový 4* hotel s tradiční českou i zahraniční gastronomií v moderním pojetí. Přijďte…read moreochutnat náš telecí řízek na másle s lehkým bramborovým salátem nebo pečený candát s beluga čočkou, máslovým pórkem a máslovo-vinnou omáčkou. Těšíme se na Vaši návštěvu!

Despite arriving late in the evening we were welcomed warmly and provided with a warm dish made of…read morechicken and mashed potatoes. The rooms are unpretentious but spacey, the room price is more than fair, since breakfast and dinner are included as well as a whirl pool and sauna. However, credit or debit cards are not accepted, only cash in either Czech Crowns or Euros. The staff speaks Czech and English. The hotel was newly opened in December 2015, so some processes are not fully developed yet, but in general things work fine. Nevertheless, we'll come back again. The location is great and there is nothing really to moan about.

A nice hotel with quite pleasant spa and good location that is not right in the centre but still…read moreclose - walking distance. The rooms are, however, rather small. Breakfast ok