A beautifully restored hotel from the 1920's. The workers are amazing and give excellent service…read moreto all of the guests. The food is probably the best part of staying here. They definitely have an eye for quality. Some rooms use a community bathrooms and showers while others have very small, blue, ultra-modern bathrooms crammed into the room. The bathroom experience is worth the stay in itself, but you are going to love every other aspect of the hotel as well. Bergun is a nice small village of farmers with easy access to hiking trails. We enjoyed visiting the church and going to the bakery.

This venerable dame will transport you back a century or more to the "Grand Hotel" experience of…read moreEdwardian Europe. Lovely premises, large rooms, excellent dining room experience, and service that would spoil a potentate. Large variety of walks through the Engadin Alps. Not easy to get to Sils Maria, but definitely worth the trouble. Don't miss afternoon tea in the spacious lounge, with a string trio daily!

Wow.. Great service, family run 103 years hotel, a must stayread more

This place was awesome! Highly recommend, the ice bar was the best. Next time I am in Switzerland,…read moreI will be back.

Stayed here for a couple nights during our first trip to St. Moritz. As you would expect from a…read moreKempinski, proactive and efficient service is impeccable. The spa/bains area is extensive and immaculate. There were 9 rooms and several relaxation areas as well both indoor and outdoor. Gorgeous pool which is also well sized. The breakfast is really well done. All the indulgent options (bread pudding, bacon) and healthy options (fresh juices with ingredients of your choosing, poached eggs). Concierge is very helpful for hikes, tours. The e-bike was so much fun to take around the town and neighboring silvaplana. Only downside was any request sourcing from the front desk seemed to get lost in translation to Housekeeping, not sure why but it happened 3 times. Second, aware it's a mountain town, but it was hot..our room was too stuffy and only way to cool down was to open the windows. However we faced the front so it wasn't feasible due to noise. Lastly, we didn't really conduct our research on location, but note the Kempinski is at the edge of town, so it wasn't as convenient to simply walk everywhere like at the other well known properties. There is a bus stop right in front of the hotel.

This hotel was the worst one we've ever stayed in during our two week European vacation!! We…read morearranged for an upgrade from the standard room we were to have with the Globus tour and this room was SO SMALL that our luggage barely fit in the room!! Would NOT recommend to anyone! Think this hotel is more suited for snow ski clients!! And where the front desk is situated allows staff voice noise to echo up the open stairs to the room

Great breakfast, not as great beds…read more My wife and I recently were on a tour and we stayed at Hotel Laudinella while in St. Moritz. The scenery alone was incredible. The food we ate at the hotel - both dinner and breakfast - were wonderful as well. We enjoyed all of the bread choices, the fruit choices, the breakfast meat choices. Mmmm. So good indeed. One of the nice treats of this trip was being able to sample foods, including breads and cheeses, that we simply do not have back at home in the States. While at Hotel Laudinella, my wife and I found that we simply loved the cheese that was made locally in the Engadine valley region. It was delicious. The room itself was nice, but so was the shower. I try not to be critical in my reviews, but unfortunately, the only sore point we had was the bed. There was basically only one small mattress on some plywood. Another issue, which I found more and more in this part of Europe, was that there was no thermostat in the room. As spoiled Americans, we need to be able to adjust the temperature at night - even if we can cool it off by simply opening the door. As a result, we ended up roasting at night in very hot temperatures. I got up more than once to open the window to let the cool air inside; thankfully, it did manage to get down to zero degrees Celsius the night we were there, so we did get cool. In spite of the room, we all enjoyed our stay there and would recommend it, if only for the breakfast. Be sure to consider the Hotel Laudinella if you are visiting St. Moritz, or only passing through. (TIP - try to get a room with a comfortable mattress.)

If you are searching for an intimate, upscale, and full service hotel perched just above St…read more Moritz, look no further...the grounds, rooms and common areas are lovely and super-clean, the staff incredibly helpful and the breakfast, yummy! And don't forget the spa--you'll be surprised how large and relaxing the pool/jacuzzi area is--perfect and well appointed to share time with friends or relax alone. The Head Concierge, Isak Servalli, went out of his way to ensure I had everything I needed when I travelled there alone recently for the Snow Polo World Cup. Thank you, Isak! Kindly, Maria

What are you expecting from a luxury, first class Hotel? Here you'll find it from every…read moreperspective! Relax and calm down while you're soaking this kind of atmosphere. Worth every Penny... .

Pontresina is filled with lovely hotels, but please don't waste your time on Hotel Rosatsch. We…read morebooked a specific room type via our credit card company and received confirmation. Upon arrival we were given a sub-standard level room (at the same, higher price). When we inquired why there was a change in room type, the Manager was very rude and belligerent, basically lying to us that we were getting the same category room. It was very easy to go on their website and see the different options--clearly we did not get the correct room and were advised they were "sold out" so no other room was available. The situation was only made into a bigger problem because of the way it was handled. No sense of customer service at all. My husband speaks the native language and understood every word spoken so there was no misunderstanding. We sent pictures of the room provided to the 3rd party provider of the reservation and they too agreed it was the wrong room type. It is pending as to whether the Rosatsch will be removed from their suggested list of hotels. It's unfortunate to have to write this review, but it's the only way to advise future guests of how this hotel handles this type of situation. It's all about customer service and this hotel did not show any concern for us, the client. They only wanted to tell us we were wrong.

"My Home in the Alps"…read more I spent my summer in Pontresina this year and I stayed at the Rosatsch Hotel. I must say it is one of the amazing holidays I've ever had. I highly recommend Hotel Rosatsch to everyone who is planning a trip to Pontresina, Saint Moritz or anywhere nearby! This beautiful quaint boutique hotel is located at the heart of Pontersina. Warm welcome was extended to me upon arrival by Melanie, Ursina (Front Desk Personnel) and hotel General Manager, Ralph Muench. They were very helpful. Nothing was too hard for them everytime I asked their assistance about anything and everything - from as simple as an adopter request, to spa bookings, restaurant bookings, directions on how to go out and about Pontresina and Saint Moritz. All products and services that the hotel offers were introduced to me. All of the staff including Food and Beverage Personnel were exceptional. They're all always smiling and accommodating to all of their guests. Rooms are beautiful and their bed is like a "heavenly bed" very comfortable. I had a comfortable sleep all week! After a long day of hiking/skiing/snowboarding I recommend everyone to try their various body treatments at the SPA MONTANA. This hotel have Professional Physiotherapists that would definitely provide a relaxing massage and renewed feeling afterwards. Good job to Annika! :) Body treatments are reasonably priced as well. I consider this hotel as "My Home in the Alps" because I felt like I was a "family member" not just a "guest". Nothing beats the "Personalized Service" extended to everyone, starting from the General Manager, Mr. Muench. He makes sure he goes out of his way to meet and each and every guests personally. I can see he is very hands on in running this hotel. I see him from breakfast overseeing the operations in their All day dining restaurant until apero time during evenings at the O'Bar. I was pretty impressed. Good job to everyone and rest assured that I will bring more guests to your hotel! Unitl next time!

Stayed at Romantik Hotel Muottas Muragl (Switzerland) on Feb 14. Upon arrival, I was given a…read more4-minute ultimatum to board the funicular and told police would be called if I didn't comply. I was then instructed to leave. Room was refunded, but I incurred CHF 1,160.67 in additional costs due to the sudden expulsion. This isn't about cancellation policy. It's about proportional escalation and guest handling. Guests should note: access is exclusively via funicular with strict operating hours.

We were fortunate enough to book a 1 night stay here during our time in St. Moritz. It happened to…read morebe their last night open for the winter season. :) The views from their terrace are fabulous and breathtaking... you can't find this anywhere else. So glad we came and took the funicular ride up to this hill for the hotel stay. Their cafe restaurant is stocked with warm meals for those cold days and people are very friendly. While our room was small, it was cozy and warm.