We were only here one night, and it was a last-minute reservation after I started to feel a bit of…read moreanxiety that something would happen with our train from Verona to Milan the morning of our departure, and we'd miss our flight. (Let's be real: it's a valid concern here. As it was, we had to run between tracks at Milano Centrale to catch our regional connection, and just barely made it before the doors closed and it took off.)
My chief complaint about this hotel is the lack of clear directions on how one finds the entrance. And look, it may have been sheer exhaustion or our vacation brains leading us to get lost - for several minutes - once we arrived, but I couldn't find anything on the airport's site, Marriott's site, or the map to pinpoint where, exactly, one entered the hotel.
(For those curious, if you're taking the train in, make a left before you hit the big glass tunnel, you can't miss the doors and the sign. My husband mis-understood the instructions and led us on a merry (but not really "merry") chase through the car rental area before realizing we'd done a big ole donut and that we'd need help. Americans, amirite?!)
The staff was friendly and helpful, which I've come to expect from Marriott employees the world over. The lobby was big and beautiful, and felt calm and welcoming - something I'm absolutely certain was planned because travel can be so stressful.
My next observation is about the size of the hotel. It's not a complaint, more of a "whoo, didn't expect *that*!" because our room was up, over, sideways, into, out of, above and under. I kid you not, it took us almost 10 minutes to walk from the elevators to our room. My Bonvoy account is set up to request "room away from elevators" and did they ever deliver on that! It took us so long to get to our room that zero part of me wanted to leave it again until it was time to head to our gate. (But of course, the man needed dinner.)
The room itself was spacious and comfortable, and the bed was just as cozy as I'd hoped. We got a good night's sleep, even though we got to bed late and had to wake up early for our flight.
Was it an extravagance, booking a different hotel? Probably. Did it make a world of difference in our final day of travel? Absolutely. And I wouldn't have changed a thing.