This hotel is in a fabulous location and the lobby is gorgeous. But that's basically all I liked about it.
The keys are old fashioned and they have a heavy brass knob on the key ring. When you leave the hotel, you must give the key back to reception. They do not lock it away with your name, they place it in an open wooden shelf with all the other keys. If someone were to reach right over the counter, they could take my key and enter my room. The room number is right on the key ring ornament.
The elevator is a nightmare. This hotel is NOT handicap-accessible. The elevator is tiny and it says no more than 3 people, however it is right enough with just 2 average sized adults (without suitcases). If you are at all claustrophobic, please choose another hotel. The elevator is old, small, and slow. It creaks and squeals and if you jump just a little, the elevator stops for a moment and then keeps going. I was scared for my life when that happened. That is the ONLY elevator in the hotel and I had to wait such a long time to get upstairs because only 1 or 2 people with suitcases could go each time. I took the stairs a few times, but I was on the 5th floor and it was a pain to do so.
My first day in the hotel, I took a nap because of the jet lag. 20 minutes into my rest, a member of the cleaning staff entered my room without knocking. I should have put up the 'do not disturb' sign, but knocking would have been appreciated. The rooms are nice, though small.
I think there is some kind of pump with a motor in the walls besides my room because every 30 seconds I hear a buzzing/grinding sound and it drove me CRAZY for a week. I could not fall asleep. I had to buy noise canceling headphones and listen to music to distract me from that horrible, mechanical groan.
I never ate the breakfast but I heard It was good.
This hotel is okay if you keep Shabbat, which is why I chose it in the first place. Next time, I will look for another place. read more