My husband and I stayed in Hotel Bristol Oslo. Heading toward Bergen, I realized I had left our passports in the safe. We were scheduled to fly to Germany in just 2 days. I made a request through Found It. Tarik Nasciento, Head Concierge, found our passports and made a request to Found It to expedite delivery of our passports to our Bergen hotel with just 24 hours. The passports were delivered safely to our Bergen Hotel and we were able to continue our adventures in Germany. Oscar at Found It and Tarik at Hotel Bristol are examples of superb customer service. They immediately recognized our dilemma and acted on it immediately. Thank you to the folks at Found It and to the concierge staff at Hotel Bristol. We simply cannot thank you enough! read more