Visited this hotel for a couple of days while on a tour of Chiapas. From the moment we stepped out…read moreof our vehicle it was simply first class service. We were greeted with a smile and that is always a good start. Check in was fast and efficient, the lobby beautiful and immaculate. Rooms were nicely decorated spacious and clean with very comfortable beds. We had dinner at their restaurant, food was delicious and service was excellent. The next morning had breakfast at their buffet and the quality and selection was to die for. The grounds are beautiful it like being in the middle of the jungle, you can hear the monkeys literally outside your room. Nice swimming pool, hammock area and so much more. The best choice if staying in Palenque.

Nice Hotel. Clean, A/C, Wifi, and staff was friendly. My only issue was with the hot water. The…read morestruggle for hot water in Mexico is real. I had to take 2 cold showers before I was able to get hot water. It was discovered that the hot water for that whole building was off! If it hadn't been for the hot water issue I would have given five stars. Still recommend because they did reimburse us for one night.

Large room with friendly staff. Really calm located but only 10 min walking from downtown. Nice…read morefood and beverage offer with special promotions (i.e. Two for one for the beer). Wifi not working properly on the third floor. Just close to other cafe/restaurant

When we started looking for places to stay in Palenque, this place looked too good to be true for…read morethe price. Four of us booked it for a few days, it was going to be our jumping off place for visiting Agua Azul, Yaxchilan, and of course, the ruins and town of Palenque as well. When we arrived, we had to first make it past the gate - our names were on the list and we were allowed in. The reception area is outdoors, and having some Spanish handy is very important. As with many areas that don't host many US tourists, the English speakers at the resort are rare. Just be prepared to have some laughs at yourself is your Spanish is only... asi asi. The man who checked us in helped us grab our bags from our rental car, and led us down a stone pathway arched by blooming and fragrant tropical flowers. We were shown the restaurant, overlooking the pool, and where the Starbucks is on-site. The stone paths around the property are all sooooo pretty, and tropical birds and monkeys play in the trees overhead, and agoutis run around too. The pool has fountains, salt water, and at night changes color. The pool also has three sections, one is super deep, another is very kid friendly and shallow. From the pool we were led past a Ceiba Tree, which was pointed out to us and explained to us, and we made our way back towards the cabins and rooms. There were smaller pools and fountains outside many of them! We were given a very large suite - really its own cabin with a front porch and comfy chairs and hammocks outside to relax. We didn't spend much time in our room as we were really using it as a place to store our bags, but after a day of exploring it was really nice to crash in the large bed, while my husband and one of our friends sat on the porch drinking and laughing. It was SO nice to not have them IN the room with us! The monkey alarm clocks are AWESOME - and I mean that in a literal sense - genuine wild monkeys awoke us the next morning! We loved having breakfast overlooking the property, monkeys were literally swinging over the pool and providing entertainment for the guests! It was nice to charge the meals to our room, and they were reasonably priced and we were all happy. My favorite thing was sitting in the pool one afternoon having delicious margaritas brought right to us! I don't think you can beat this place for the location, service, amenities, or price. I look forward to returning sometime! Definitely a little gem.

This resort is like in being in an enchanted forest. Very clean villas and lots of options for…read morevegans. Staff is friendly but doesn't speak English, loved the stay. The pools are just breath taking. Recommend this and we will be back.

Wow, me gustaría poder vivir aquí. Este es uno de los mejores hoteles en los que me he alojado…read more Este hotel está rodeado de una hermosa naturaleza con todo tipo de plantas y animales alrededor, es el hotel MÁS LIMPIO en el que me he alojado, las almohadas son muy suaves y el interior de las habitaciones es muy espacioso. Hay una hermosa piscina y un restaurante en la propiedad, y este hotel es muy accesible con una rampa para llegar al vestíbulo, terreno plano (pero con colinas) para llegar a las habitaciones y comida que puede pedir a su habitación o a la piscina. Incluso las duchas de las habitaciones son accesibles (ver fotos). Recomiendo 100% alojarse aquí. ¡Ojalá pudiera vivir aquí! ¡Estoy emocionado de volver otra vez en el futuro! Wow I wish I could live here. This is one of the nicest hotels I've ever stayed at. This hotel is surrounded by beautiful nature with all kinds of plants and animals around, it is the CLEANEST hotel I've ever stayed at, the pillows are so soft and it is so spacious inside the rooms. There is a beautiful pool and restaurant on the property, and this hotel is very accessible with a ramp to get to the lobby, flat ground (but hills) to get to the rooms, and food you can order to your room or the pool. Even the showers in the rooms are accessible (see photos). I 100% recommend staying here. I wish I could live here! I am excited to come back again in the future!

Palenque is famous because of the near archeology area and this is also the reason why many tourist…read moreare here. The hotel itself has a restaurant,a pool and clean rooms. The problem with the rooms is that you don't have a window which gives you a view to the nature but to the hotel hallway. Wait, that's not the bothering part, because of the weather you would choose the aircondition before opening the window. The bothering part is, that if you leave the curtains open everyone can take a look into you room and even more annoying is the fact if the guys come in late in the night there is a 50:50 chance they wake you up if they walk along the room. But overall the rooms are good and you can stay there for 1 or 2 nights The people at the reception speak english which is a plus and are helpful when you need something. The restaurant offers breakfast and everything else. Okay it's not a 5 star but who needs that anyway, the waiters are friendly and fast and the food is okay.

Nice hotel. Good sized room. No fridge in my room, but some others in my group had one. Breakfast…read morewas good, mostly Mexican food, and a made to order egg station. Didn't eat at the restaurant so can't comment on that. The hotel is close to the Palenque pyramids, and too far to walk to anything. So if you'd like to go into town you would need a taxi. The hotel caters to a lot of tour bus groups, so I would get to breakfast early to avoid the lines (starts at 7 am). AC worked fantastic! You get 2 bottles of water a day. Has a lovely swimming pool which was nice. Would've been better if the bar they had set up near pool had been manned, but perhaps it's only in use during certain times. The grounds are nice as well.

Great hotel very close to the entrance of Palenque Ruins Park, the prices are very reasonable for…read morethe quality of service and location. The cabanas and suites are in nature and the hotel is kept very nice and clean, even as it is outdoors in nature. There is a nice pool and many places to hang out in nature. You can get a massage or have a traditional steam bath. If you are looking for a close to nature adventure with options of a full bar/really great restaurant and very relaxing atmosphere this is the place for you. Really enjoyed my weekend stay here

Amazing beyond words! This gorgeous and tasteful hotel is situated in the heart of the park…read more Jungle living at its finest. All sorts of options for different budgets. The staff were so friendly and helpful especially Sybreb the gracious man from Holland who is managing the place during the pandemic! GO!!!!