Very nice place to stay. Great location. We had a nice corner room, with plenty of space. Rooms are…read morevery clean, staff eager to be helpful. Awesome bathroom. The only criticism is that the blackout blinds could be more user friendly. Shower has both overhead and handheld, and plenty of space. Also loved having a little closet area.

This is a high class hotel in a central location in the city. The staff was helpful and friendly…read moreand the room was very comfy. Many transportation and eating options are within walking distance. Would recommend

Nice hotel that I stayed at during a work trip. The room was very clean and surprisingly spacious…read morefor a king room. They also had a fully stocked minibar and 24 hour room service, which is always a nice bonus when you are coming back late from meetings or events. I did not get a chance to try the restaurant, but it looked very nice and upscale. What really stood out was the location. It was centrally located and made it easy to walk over to Scotiabank Arena to catch a Flames game, and there were plenty of food options nearby as well. Overall a really convenient and comfortable stay. Would definitely recommend it if you are visiting the area for work or a game.

From start to finish, they did an outstanding job considering they were dealing with all those…read moreCowboys and cowgirls from the stampede. Room was very comfortable on the sixth floor. Heard the train go by once barely and was excited to get up and see the remnants of history being repeated. After all, that's why this beautiful hotel was built over 100 years ago and is still a classic in every way. Blessed to say we'll be going back there and stay in two days before we leave Canada. Thank you everybody that participated and making this such a wonderful vacation. Perfect 10 for the Canadiens.

Had a wonderful stay at the Residence Inn Beltline location in Calgary. The room itself was very…read moreclean and comfortable which included a full kitchen, wonderful views and enough space to spread out and relax. The building also includes a nice gym, laundry room with a good number of washers and dryers, and even a first-come first-serve "office" room on the first floor which we ended up using for when we needed to take calls. Breakfast was included in the room rate and we really appreciated the quality and the options of what was available (from standard continental breakfast fare to waffle machines, eggs/bacon/sausage/tater totes, to oatmeal and congee). Coffee was not our favorite but the good news is there are plenty of wonderful cafe options outside the hotel. The hotel has both valet parking and self-parking options available. The self-parking option that is affiliated with the hotel is outdoor parking that is located a little distance away from the property. There is a second self-parking option (Indigo Neo) that is underground and part of the property but is not at all affiliated with the hotels. We chose the Indigo Neo option for convenience. Payment was license-plate based and managed online--the hotel staff were really great about emphasizing the need to remember to pay for the parking as Indigo Neo team are strict about ticketing those who don't pay. Service was 5+ stars. All of the team members from the front desk to the chef team and wait staff to the valet were all very kind, courteous and accommodating. The team was extremely proactive when they noticed that our in-room phone line had static and within minutes, maintenance was at our door. And when our trip had to be extended by one extra day due to an unexpected situation, the front desk team (Mercedes) was so patient and helpful in helping us navigate the situation and resolve it. At breakfast, I even heard the head chef agreeing to help a student sports team get breakfast and make it to their game on time by coming in earlier than usual. Amazing kindness by the whole team! Location is great with plenty of places to eat (pro-tip: Noble Pie is a block away and a must-try pizza spot) and shops that are walking distance away. Some blocks are rougher than others but nothing unexpected for a city. Great place for work or play. We look forward to staying here again on our next trip to Calgary!

Ms Puja did awesome by our family. Thanks for being so accommodating with the reservation.read more

Stayed here for three nights in March for a business trip and really enjoyed my stay…read more I was very grateful to receive an early check in after flying in from Toronto earlier that morning. The room oddly had the AC on when I checked in but other than that, the room was clean, spacious and well appointed. The bed was also super comfy and the view was cool. I only tried the restaurant once but did also eat two dinners at the hotel via the conference I was attending and overall the food was tasty. Would definitely stay here again!

We only had one night in Calgary and Hyatt Regency was the perfect location to explore the city…read more All the main restaurants, shopping, coffee shops, and main attractions was just around the corner. Our room was spacious with a very comfortable king size bed. I especially appreciate the purified filtered drinking water right in our bathroom. As a Hyatt Discoverist that's the first time I've seen it at a Hyatt and more hotels should definitely be doing the same! Front desk was friendly and there's an ATM machine on the 2nd floor if needed. There's no public bathroom on the ground floor, but you can use the one at their restaurant. We stated the week before the city's annual Stampede and it's great to see the hotel and the whole city all dressed up and decorated.

This is a typical hotel, with a couple of odd quirks…read more It's physically attached to another hotel, making the elevators and entrances a bit confusing at first. But once you get the hang of it, not too bad. The other thing to note is the homeless population in the area. There are a lot. We were on a business trip and walked to a few places without being hassled, but you are going to see them. Just a fair warning, because again, we never had a problem. Other than that, the rooms are nice, with everything you would need if you were there for a long stay, including a kitchen with a full fridge and dishwasher. The bar has some good that was ok, nothing great and the service is slow. The only thing that was exceptional was the free breakfast, lots of options, including more of a dinner option like tikki masala or taco stuffs. A nice surprise and comfort!

From the outside, this hotel looks nice and clean, but it's the details where they could improve…read more The underground parking lot was full so we parked in the surface lot across the street. Since it was the weekend, the rate was reasonable. At check-in, we were given free water bottles and our room was on the 9th floor. One of the elevators was out of order but the waits weren't long. I didn't know there was a restaurant so that was convenient for our dinner. That evening, we noticed that the bedsheet was coming off the bed and we tried to get it back on the corners but with no luck. The heater was blasting cold air. With these issues, we had someone come up. He explained the temperature control was missing a setting that would turn off the fan. He tried to put the bedding on but wasn't able to and said it was due to bedsheets shrinking in the wash. Should that get larger bedsheets to fit over the mattress? They moved us to another room which was better as the bedsheets didn't reveal the mattress. There was a sofa which was better for one person to watch TV. From the bed, the TV had to be turned and the position wasn't ideal for all viewpoints. We had a large fridge, stove top, cups, plates, and cutlery. The shower was nice but to turn it on, you would get splashed by the water so you may get a blast of cold water. Our room was above the train so if you are a light sleeper, bring earplugs. The gym was nice but two of the ellipticals' displays didn't work. The pool and hot tub also looked nice but the water in the hot tub wasn't very hot and just one jet that was powerful and the rest didn't seem to work. I also saw a large bug on the pool deck but luckily it did not join me in the hot tub. The hotel restaurant was ok. It was busy for one server so the service wasn't excellent. They have happy hour specials so we did get a discount off of our drinks. The location was convenient to walk to the Saddledome and there's a Superstore a block away.

Very cool independent hotel with a nice covered pool area in the winter. Pool area was definitely…read moremuch warmer and higher humidity, to the delight of our guests and we wanted to have small group meetings in there rather than in the meeting room! Staff was attentive and the catered food from the kitchen was delicious. Lobby had plenty of seating but could get cold if the doors were left open for a long time. Room was spacious with comfortable linens and they got nice balcony (too cold to go outside in January). My bathroom even had a built-in TV in the mirror. First time seeing this in hotels! It's also walkable to downtown for food or being dropped off by taxi/Uber from the airport.

Cute Boutique Hotel In Calgary. The room is clean and have a giant tub in the bathroom that fits a…read morelarge adult and 2 kids (1 yo and 2.5 years old). I'm obsessed with their invigor - mint shampoo and body wash by Skoah (a discontinued line but only available at partnered hotels). They also have free self parking lots underground and above ground surface lots. They are located close by Calgary Tower and are near plenty of restaurants and bars around the downtown area. H mart is only about 2 blocks over if you want Asian groceries. I also just read that they give complimentary bikes rentals on their website, which is amazing! The only con was that you have to reserve pool time and it's a $10 fee per person if you don't show up. It's a small pool and is just under 5 feet. They reserve a seating area for you, which is very nice but made it difficult to plan your day especially having 2 kids under 3yo.

One woman at the front desk actually sighed when we walked in... spoke to us like we had personally…read moreoffended her, and wouldn't repeat herself despite us asking different questions. She then proceeded to give me such issues with my service dog that we debated leaving. I understand the stigma around PETS in hotels but when you have all documentation and behavior needed? It was wild. Employees could be trained to better handle those situations. If you have a service animal this is not the place for you. It's a bummer to see one employee cloud an experience. Otherwise room was okay, location was great, and downstairs parking felt secure.

By far dirtiest hotel ive ever been in, every extra sheet we got had stains and/or foreign…read morematerials. The stoves coil was popped out, the couch was outward when we arrived, and there was hairs in the bathroom. There were crumbs EVERYWHERE, even on the door handle. You could make a room made out of chewed up wax and it would look better than this hotel. 0/10 experience

I chose this hotel for a one night business trip based on lounge / club rating and overall value /…read moreprice and location. The location is good, you are walking distance to a large indoor mall and a lot of restaurants + the Calgary tower. We booked an access category room for the M Club Lounge which was a highlight--the breakfast spread there was quite good with a variety of offerings of cooked items, cereal and baked goods. The staff were also very helpful throughout my stay. A few minor things to note: my room didn't come with robes or slippers, and the in-room coffee station used standard drip packs rather than espresso pods. I also experienced a fair amount of noise from an adjacent bar in the evening even though we were on the 23rd floor. Noise continued beyond 10pm and it was louder than the tv. However, the bed was comfortable, and the overall experience was still very positive. I would consider staying here again.

Great option in center of the city. Located next to the Olympic plaza - which is unfortunately…read morecurrently under renovations and construction but once done is a convenient and beautiful place to visit. Rooms here are pretty spacious and nice. Lounge for those with Platinum and up status is open 24/7 and they put our food in the evening and some snacks 24/7. There is a Starbucks on the first floor as well. Also can park your car with valet service - need to allow 30 minutes for it to be retrieved but otherwise helpful service - and some room rates include the service.

Beautiful pool with views of Calgary tower. Centrally located in downtown near Chinatown and bow…read moreriver. And its less than 10 min walk to Stephen Avenue. I stayed here with my significant other and we loved the hotel. It was perfect walking distance to everything and we were able to park the car for an entire week and not even use it. The pool is superb as it actually isn't busy and we had the pool to ourselves almost every day at some point. There is a hot tub with the best jets a small cold pool and a sauna. I loved the views of Calgary tower from the hot tub. Overall service was impeccable and the location really can't be beat in calgary. So many food options surround the place. And so many activities to explore too. I felt relatively safe as well when my partner was on business and I wandered around alone. Highly recommended for couples business trips and even solo traveller's

Our stay was saved because of two outstanding employees, Rolanie and Rodrico at the front desk. We…read morearrived at Delta Calgary Downtown on September 11, 2025 for the start of a tour. We were told that our reservation had been canceled because our name was not on the final list for the tour. What happened next was far beyond simple service. Rolanie took our tour information, confirmed that we should have a room and went to work assigning us one. She was pleasant and helpful and assured us that the mixup would be corrected. Once we had a room, Rodrico checked that our bags would be picked up in the morning and he determined that the tour company was planning to drop my 80 year old brother-in-law at a different hotel than us. Rodrico got on the phone and made sure that we would all be at the same hotel in Banff. He then made several calls for us to make sure that the Tour company hadn't made any other mistakes. All through the confusing process, Rolanie and Rodrico assured us that we were in good hands and we felt that everything would be straightened out because of them. I don't know what we would have done if they hadn't gone above and beyond normal procedures and helped us. They are the kind of employees that make Delta Downtown Calgary hotel a superior place to stay.

My Wife and I checked out of the Sheraton Eau Claire on Saturday after three glorious weeks. It…read morewould be hard to pick which aspect of this property we liked best. From a professional check in with Celia and Jarrett to a sad check out with Yang Lu et al it was all great. First off, the location in downtown, next to the river and the park, walking distance to Chinatown and many restaurants makes it luxuriously easy. We didn't even rent a car and instead walked 80% of the time and took Ubers the rest. The rooms were spacious and well appointed with plenty of linens and amenities. Housekeeping was totally attentive and helpful...thank you Anastasia L. and the extra frig dropped off for our long stay was extremely handy. The gym is better than most hotels and is 24 hours which is useful for early risers like me. The 15th floor club lounge was a bit pricey but worth it with an excellent breakfast set up and better than average evening hors d'oeuvres. Joyce in the lounge was very helpful and professional and I only wish I took the names of all the efficient staff there. The parking/bell team was great with special thanks to Victor for his bright smile but all were truly outstanding. The front desk team answered every question about where to go, what to do and when to do it with patience and professionalism (thank you Allan, Ava, Yang Lu, Celia, and all the others whom I should have mentioned by name. I apologize to you. Lastly, Chris Smart the Asst Front Desk Manager lives up to his name and was a pleasure to deal with. A great place to stay and the only place to stay in Calgary.

Love the rooms here, great working space plus a bedroom. Older decor but still looks good. The pub…read morein the lobby is great spot for a drink at the end of the night. My room overlooked the pool/ waterside/ hot tub it looked good, lots of people.