Another sensational visit at Fasano in December 2023, following a visit in August 2023. I cannot speak highly enough about this hotel and staff. Arriving early in the week I was upgraded to a 4th floor oceanfront room at no extra charge (YMMV as it depends upon occupancy/availability). Prior to my visit I had inquired about a Business Center with access to a desktop computer, as they have at Fasano São Paulo. This hotel does not have a Business Center but they provided me with use of a Dell laptop for my entire stay which was already set up and ready for me to use as soon as I walked into my room. Unlike a few others that have posted on Yelp, I have found the front desk staff to be exceptionally friendly and helpful. They offered numerous dining and other useful tips during my stay. I am no rock star but everyone at the hotel treated me as though I was one !! I was extremely pleased to see Fasano still stocks Costa Brazil soap and shampoo toiletries--love this brand, which unfortunately is no longer sold in the United States. Breakfast was fabulous as always. Best tasting pancakes I have ever had along with exotic fruits, fresh juices, smoked salmon, eggs, Italian meats, fantastic baked goods, and Prosecco. I took advantage of the Spa services on this visit and got a wonderful facial. Fantastic supplies used during the treatment and cost nearly 1/2 of what it would in the US. The rooftop pool deck and restaurant/bar speaks for itself. Fantastic views and photo ops of Ipanema and Leblon beaches, a great infinity pool, comfortable lounge chairs and attentive staff. Couple of suggestions/comments--please reopen Londres Bar. It would be great to have live music at the hotel as they offer in SP. Please consider offering and selling Fasano branded Tshirts, ball caps, and polo shirts....finally, and regrettably, Fasano no longer participates in The Leading Hotels of the World group. Love everything about this hotel and will definitely return, read more

See all

Celebrating my birthday weekend at Fasano in Ipanema Beach was an absolute delight, and I'm incredibly grateful to my husband and the entire Fasano staff for orchestrating a memorable experience, complete with a surprise gift from friends back in Boston. Right from the moment I stepped into the hotel, the warmth and professionalism of the staff were evident, setting a positive tone for the entire stay. Despite arriving earlier than our check-in time, the staff seamlessly arranged for an early room, showcasing their commitment to guest satisfaction. The efforts of the entire hotel team made my birthday weekend truly unforgettable. Our room provided the perfect panoramic view of Ipanema Beach and Dois Irmãos, creating an ideal backdrop for people-watching and immersing myself in the celebratory atmosphere. The proximity to the carnival block parties added an extra layer of festivity and joy, making me feel fully immersed in the vibrant celebrations of Rio de Janeiro. The pool and rooftop area, with its impeccable views, coupled with incredible food and modern organic decor, was a highlight of our stay. The silver mirrors added a touch of modern fun, enhancing this overall aesthetically pleasing hotel. Fasano in Ipanema Beach proved to be the perfect setting for a celebratory weekend, combining exceptional service, stunning views, and a lively atmosphere. A heartfelt thank you to the Fasano team for making my birthday celebration truly special. One star off for the absurd wait times and extremely small elevators. Making it almost always an uncomfortable ride up. Additionally, I suggest adding a merchandise/gift shop for those who would like to take home hats & shirts with the Fasano Ipanema Beach name. Otherwise excellent stay - I will be back! read more

See all

Stayed at Fasano for a week. Is it worth the money? Not according to the space. My room was tiny, and falling apart. Nothing special about it, and certainly not worthy of $850. $350 max! The staff was incredible, and when I say incredible I mean it. They provide you the best service ever. I won't be going here again and don't understand the fuss as to why this is the hotel of choice in Rio. The fresh cold coconut is a nice touch though. read more

See all

I would give it no stars if I could. After my friends and I did a photoshop on the beach. The photographer suggested we come to this place that Jed's recommended other before. When we walked into the hotel and requested to go to their rooftop bar/lounge we were told it was only for guest of the hotel. Seems suspect to me because would think you would get much business with just the guest. Also, why would the guy walk us to this place if it wasn't somewhere outside guest could go. Once we told him we're weren't allowed access he was confused because the other ppl he recommended it too was able to go up. read more

What a Dump! THE FIRST TIME EVER THAT JUST BEING WEALTHY IS NOT ENOUGH TO HAVE GOOD CUSTOMER SERVICE HERE, YOU HAVE TO BE A CELEBRITY. THIS IS A BOUTIQUE HOTEL everything very cramped if you are tall or like space big no no. Check-in was supposed to be 3pm..couldn't get our room until 5pm. They SELL DAY PASSES FOR THE POOL very high end!?! NO LATE CHECKOUT ALLOWED. CONCIERGE not helpful at all. Everything on the MENU was "sorry we don't have"... I stayed here for 5 days and 4 nights and I left with half of the Menu still unavailable. The mirror in my room still had a happy birthday message for the previous guests. Clean room?! Do yourself a favor and don't waste your MONEY WITH THIS WANNABE HIGH END HOTEL. read more

Hotel Fasano - Hotels Near Me - Rio de Janeiro, RJ

See all

Pros: -Good pickup service: Hotel driver picked us up promptly and provided a lot of interesting fact/history about the city on our ride to the hotel. -Good front desk service: Staff are friendly, helpful and fluent in English. -Nice rooftop pool / bar: Beautiful rooftop pool area which oversees the breathtaking Ipanema beach. A drink by the pool while watching the sunset was a dream. -Nice room amenity: Modern room, spacious bathroom with separate areas for shower, sink and toilet. No tub (not a problem for me). The balcony facing the ocean offers the perfect vista (also came with complimentary local snack). -Excellent location: Right on the famous Ipanema beach, steps away from a biking station where you can rent a bike and head to the equally beautiful (but more crowded) Copacabana beach within 15 minutes along a super nice bike lane. Cons: -Small elevator: So small (and so dark) that 3 people being in the elevator at the same time feels uncomfortable. Small elevators seem to be a thing in Brazil! -Inconsistent maintenance: Sometimes the morning room service would not refresh bathroom supplies (or clear some of the trash bins). The turndown service had been consistently nice during my stay. -Below par restaurant: The seafood restaurant at the hotel offers great service and sophisticated ambience. However, the food is very average and it's extremely expensive even by US standard. The tiramisu took 20 minutes to come out and it tasted like the chef had never seen tiramisu in their life. The fact that they charge more than 10 US dollars for it was absurd. -Steep service charge for cash: If you need cash and try to get it from the hotel, be aware of a 15% service charge. Nitpicks: -Too dark: A beach front hotel could be a little brighter to fit in the natural surroundings. Good thing is that the bathroom is nice and bright. - Too many mirrors in the room: I know the ear shaped mirrors are a great feature of the hotel. In fact, the wall of mirrors near the pool is a very stylish touch. However, having a small ear shaped mirror in the washing unit or in the shower room seem neither functional nor easy to clean. Having a small mirror on the ceiling on top of the bed? Bad taste in my opinion, but others may think differently. read more

See all

The worst thing about the Fasano Rio de Janeiro is that they ignore you intentionally, on purpose. You would think using $500 for a ONE NIGHT STAY, the property would answer you. Not only do they not answer on purpose, the property tells lies to others about taking care of the guest. Calling you out on this Cristiana Kastrup! Not only is your front desk staff and Mr. Almeida deserves to be replaced, the Fasano Rio needs a REAL General Manager. Given its high reputation (and the price!), it is disappointing to see they have signage saying that the Fasano is undergoing renovations. Already not worth the money. The Fasano Rio Hotel shows its age and there are several things not working properly or failing to function well. The elevator is slow, I mean really slow. Along with that, the room has many spots that are used and look shabby from wear and tear. For instance, the cabinets in the room do not close well as the hinges are unhinged and the screws were not tight as they were actually very loose. Moreover, the other elevator you have which is a service elevator actually is not easy to find as it is hidden from view despite a sign indicating guests to use it. Even with your signage indicating that there is another elevator, the hallway is not well lighted and the signs could be clearer and bigger. Worst of all, there was cigarettes in one of the bathroom plants. The service during the stay was not warm and generally indifferent. It took an unnecessarily long time to even be acknowledged (let alone served) at check in. And the butler was not very helpful and he was socially awkward. For weeks the Fasano has been ignoring me on purpose. It's not 48 hours or a week. They go on months ignoring you! When I get Expedia to talk to Fasano, the property tell them (lies) they offered me a free night future stay. The property isn't even talking to me. For over $500 a night you would think timely communication would happen but you only get that at $50 or $100 hotels. This property can't even bother themselves to care. Even if wanted to accept this made up lie about promising me a complimentary stay (at this point I don't trust lazy liars), how can I use this if the hotel ignores me so much and neglects me as much as they can until they have to tell a lie when others call them out on things! And yes the General Manager Cristiana Kastrup deserves to be called out: Answer your Emails!!! My God are you lazy and uncaring. It is upsetting to see this entire time you respond to reviews on here and put a fake front that you care, yet you don't even bother to check your email once a month. You really don't reach out and care for guests. You don't bother yourself to care. At all. I would be happy if Fasano Rio finds a new General Manger. A Real General Manger. I hope my review convinces people to choose other better places in Rio. Once the Fasano Rio de Janeiro sees that dozens of customers are choosing to go somewhere else because of well deserved bad reviews only then they will have their eyes opened to caring for and treating guests much better especially when that money for a single night can easily be worth 2-3 days at other much better hotels. read more

Omg this place is amazing in design and decor. But everything is overpriced, from the rooms to the services. It's cheaper to fly to miami or Ibiza for a better beach and ambiance than Rio Check out the roof top views 360' of ipanema read more

Very fun hotel with Phillipe Starck design. It was a big birthday, and we splurged, while getting one of the cheaper rooms. Great service, but dinky room. They still made it fun and left me a card, balloons and a cupcake at turndown. The pool on the roof was named by Wallpaper this year as the best hotel bar in the world, and I have to concur. You can see for miles up there, and it's great for people-watching, too. Celebrities love this hotel, though I didn't see any. read more

Hotel Fasano - Happy Birthday! - Hotels Near Me - Rio de Janeiro, RJ

See all

It's a really nice hotel with a spectacular rooftop pool in a nice beachfront location. However, I was mistreated by the hotel front desk staff and they gave me a TERRIBLE room. I booked and paid for "Ocean View", and what I got was a view of a brick wall 10 feet out the window. they insisted it was ocean view because if you walked to the far corner of the window and leaned way off to the side, you could see a sliver of ocean between the brick wall and the corner of the hotel. It was an absolute joke! I felt like I was getting ripped off and they must have thought I was a fool because they were playing all sorts of unprofessional games, like "we are looking into it" , "we'll speak with the manager" and all that sort of nonsense knowing darn well they were planning on doing nothing at all. I am a sophisticated business traveler, not some know nothing bumpkin from the USA. Based on my unique experience, i'd give this place one star, although I realize it's a nice place and maybe others will be treated better, hence the two star rating. read more

This review is for the restaurant. We did not stay at the hotel. Unfortunately the much talked about roof top bar was closed as well. This was the best meal that I had in Rio. Well worth every dime, and overall not very expensive compared to other cities, and the quality of food. First off, service is impeccable. The stool for the lady's purse or gentlemen's bag is a nice feature as well. I dined on the Shrimp Flambé. Large shrimps cooked in a cognac reduction. Yummy. The only disappointment was that they were not served table side flaming The Parma Ham on my appetizer was the best ham I ever tasted. I did think that the lead and arugula salad had too much dressing on it though as I tried my table mates. The restaurant doesn't fail at dessert either. The capital had a delicious chocolate mouse that was not your traditional style served in a glass type. It was a site to look at and was accompanied with the most flavor-able ice cream I have ever had. I still don't know what the flavor was but I could eat a gallon of it. Check this place out! read more

Stayed here on business and I have to say this is only my second time to Brazil and it was freaking awesome! The Hotel is a little older but the views and location were amazing!! The service was very attentive and the room was very clean ( even tho older ) If I set aside the dough, $$$ I will def be back and stay again! read more

Most def the best hotel in Rio now a days. Copacabana Palace is pretty cool too but old and outdated and let's face it Ipanema is way cooler and younger than Copa...the sunset view from the pool at the top and the brand new bedrooms and the restaurant, service. I found everything to be perfect (at least for Rio's standards). Also, can't beat the location! If you are looking for the best hotel in Rio...this is it! read more

I could never go back to Rio and not stay here again. Beautiful hotel, not just the pool but the rooms itself. I loved every moment of staying here, the staff so kind and guests were also very friendly. Delicious food in service at the pool, to be honest I could live in one of those pool chairs for the rest of my life and die happily. Best view of Copacabana beach read more

I feel like the Fasano is where Dr. Seuss meets Paris Fashion Week LOL. This place is situated on one of the most beautiful spots in Ipanema, and is posh while being very avant garde at the same time. The service is impeccable, and I would literally pay again for the room just for the breathtaking rooftop that the hotel offers. Certainly not cheap, but the service is unparalleled- they booked our restaurant reservations for us, gave great recommendations to us, and held our luggage so that we could explore Rio while waiting for our red eye flights back to DC. I will never come back to Rio without saving my pennies and staying at this amazing hotel again! read more

Visited Rio/Brazil for the very first time and have been looking into this hotel prior to my trip. It is one of many on my list of hotel goals and I have to say that the experience was so exceptional that I do not care to try any other when I go back to Rio. The hotel staff, location, decor and amenities did not disappoint. Price is on the high end but well worth it. Professional, clean, peaceful, above and beyond service! One of the best views and rooftop pools I have ever seen. read more

The only place anyone should stay in Rio. I stayed here back in August of last year on a business trip and fell in love. I brought my two kids back with me this time around and they also fell in love with the staff and the hotel. Not only do they have the most beautiful accommodations, incredible food and drinks and a gorgeous pool deck, but their attention to detail and customer service is unparalleled. I'm not even through with my stay, but felt the need to write this review based on how special they have made my children's and my stay. I'm coming back in September on business again and guess where I'm staying? read more