The name of the hotel is now "Wish Serrano Resort Hotel." Our first visit to Gramado has been a…read moredelight one, mostly because of the amazing people working here, the delicious food, and the excellent service and accommodations at the Wish Serrano Resort. We came from the USA to visit with family here in Brazil and after arriving we travelled from Sao Paulo to Gramado. So, if you are looking for a 5 Star experience near the heart of downtown Gramado, the Wish Serrano Resort Hotel is a great choice. O nome do hotel agora é "Wish Serrano Resort Hotel". Nossa primeira visita a Gramado foi uma delícia, principalmente por causa das pessoas incríveis que trabalham aqui, da comida deliciosa e do excelente serviço e acomodações no Wish Serrano Resort. Viemos dos EUA para visitar a família aqui no Brasil e depois de chegar, viajamos de São Paulo para Gramado. Então, se você está procurando uma experiência 5 estrelas perto do coração do centro de Gramado, o Wish Serrano Resort Hotel é uma ótima escolha.

I REALLY enjoyed our stay at the Alpestre and would definitely stay here again. Great location only…read morea couple of blocks from all the restaurants and stores in Gramado. We were in town for Natal Luz, which we didn't have tickets yet for and the receptionist went above and beyond in order to get us tickets to the show! The staff here are all incredibly friendly and helpful to say the least. I think there are some other more famous places to stay in Gramado, but I am definitely glad I found this place. Our room was very clean and comfortable with a great view and a nice patio. There was a/c which is important in the heat of December lol. We didn't get to use about half the amenities they offered because we were here so quick, but our stay couldn't have been better. The hotel makes you feel like your somewhere in the Swiss alps as opposed to southern Brazil and the aesthetics were really impressive. That's all great, but what really blew me out of the water was the breakfast (which was included with our room). Maybe I've become to use to the kind of bfast we get in hotels in the states which is. Itching to write home about, but man was this place different. One of the nicest hotel breakfasts I've encountered with everything you could think of. It was difficult to believe it was included with out room (which was really affordable). More types of cake than I could try, all different cheeses, breads, eggs, it was quite the spread that I even forgot to take pictures. You can eat outside where they have a large deck overlooking the pool and there is greenery all over you. Very impressive. I wouldn't change a thing about our stay here and will hopefully find myself in Gramado sometime soon in the near future.