Superbly located gem of a hotel - close to the train station and other public transportation, and…read morewalking distance to all the great pintxo bars in old town. Reception was super friendly, and the room is clean and comfortable. I'm paying a great rate (€69 on weekdays, €105 on weekends - king bed, breakfast included). Highly recommended.

I've stayed all over the world and used plenty of these boutique hotels. Lobby is nice. Check in…read morewas sort of slow but gentleman was nice. My room is nice. Worm down furniture. Comfy bed. The à/c doesn't work. There is a bar and restaurant downstairs. No gym and no pool. Rooms have mini bars and safes It's an average hotel. Great location for downtown Bilbao.

I can't say enough good things about our recent stay at NH Collection Villa de Bilbao! From the…read moremoment we walked in, we felt welcomed thanks to Bianca who checked us in. We were a little early but luckily a nice, quiet room was ready for us with two quite comfortable queen beds - which both me and my daughter very much appreciated after not sleeping well in a noisy hotel in Madrid. Bianca gave us a local map with a couple recommendations for lunch so we went off for the day. When I was booking hotels for our trip, I looked at the inclusion of a locally influenced breakfast buffet as part of the package. The breakfast buffet at this hotel was one of the best we had on our trip. From charcuterie and cheeses to local bread with traditional Spanish tomato/olive oil toppings to very fresh fruit to eggs to pastries to make-your-own smoothies to "pinxtos" (Basque tapas), this place had it all! So impressive and delicious! They had a couple espresso machines and a pitcher of hot milk to cap it off perfectly! Bianca was there for the whole duration of our trip and patiently and cheerfully helped us with many questions. She took our bags for the day when we checked out and bid us farewell when came back to collect them. She kindly gave us a couple water bottles when we left - so very thoughtful. I hope to get back to beautiful Bilbao someday - and would not hesitate to stay here again if I do! It was a perfect stay!

Getting to the hotel proved easy enough. Be sure to pre make your hotel parking but not cheap…read more From checking in to getting our room was a breeze. The hotel is directly across great areas within walking distance. Highly recommend

Bilbao is really upping its game. A new 5 Star hotel in the middle of town taking over the Banco…read moreHispano Americano. We were mostly here because the team at Azurmendi had recommended NKO, the new restaurant from chef Eneko Atxa. They had told us that Restaurante Eneko didnt survive the pandemic but this new project was open. So we headed over and enjoyed the amenities, the restaurant, the bar, the terrace. The LEED/Art Deco inspired architecture with lots of modern touches. Definitely worth a return the next time Im in town

Beautiful property but was not impressed with their customer service. Every other location (…read moreincluding hotels) I walked into was very nice and welcoming. On the other hand, this hotel offered very basic treatment and does not compare to the service level one gets accustomed to while in Bilbao. For being a 5 star hotel, I expected better

They can be much nicer to lost tourists in the city. One of the very few places that didn't show…read moremuch character or welcoming reception. We decided NOT to stay. Later we went to a restaurant/bar down the road of the same name, and the experience didn't get any better. Abandonados en Abando

Walking on the Camino and decided to splurge. Unlike all the other places we've stayed, the staff…read moreat the front desk was not welcoming at all and remained that way throughout our stay. They said our backpacks had not arrived- very stressful! When they realized they had mistakenly put them in the wrong room, they never apologized. When we inquired if there was a laundromat in the area, they said they didn't know of one. We asked if they could check and they gave us addresses, but had not called them first; both were closed. We found out after walking to both, returned and asked them to please check further- said they knew of nothing in the area. It was only after inquiring at the tourist information office that we found one right around the corner! That is not to say that the hotel wasn't lovely, the 3.50€ continental breakfast a deal and the waiters at breakfast and the bar were very nice, but on Sept 9 - 10, 2022, it was not what we would expect of a five star hotel; very disappointing!

It is beautiful small Hotel. The rooms are clean and the service is friendly. The city center is…read moreonly 10 minutes away (by foot). But i only can give 4 Points because it is loud in the morning while they clean the other rooms. The rooms are not sound isolated.

This hotel located at the foot of the Zubizuri footbridge is a wonderful location to explore…read moreBilbao. The Guggenheim Museum or Old Town are just a ten-minute walk away. It's rather simple, but well decorated, nice atmosphere, friendly staff and good rooms. My room had a good desk and larger-than-average bathroom, although the room itself could be small for two people. All rooms face interior courtyards, so don't expect a river view, but at prices just over 55EUR it's a great bargain. Plus, you get free wi-fi. Don't miss the various cafés or bars in the side streets behind the hotel, as well as the funicular two blocks away leading up the mountain (0.90EUR/trip).

You get what you pay for, not that expensive but well located and fairly big room. The hotel didn't…read morehave many extra services but the staff was friendly so it covered my need of a basic room for one night.

So there I was deluded into thinking I'd reviewed this wonderful hotel, but I hadn't so I'll remedy…read morethis now. We travelled around France and Spain for eight weeks and this hotel was in our top three. We had four nights. Relaxing, clean and comfortable. All the staff are real friendly. Bed cozy, air con perfect and great shower and so so quiet. We didn't go for breakfast as we just wanted to have long rests in the mornings as it was our last destination before sailing home. We used their underground car park and it was a tight squeeze as we have a big car and we had acquired a Thule roof box on our journey but car parking in Bilbao is a real challenge; my advice don't go by car without sorting car parking first. The hotel lift thankfully goes to the basement. As we made our way to the hotel it was downhill all the way having come from Jaca. As we got to 1000 yards from the hotel we got the feeling we shouldn't be there. It felt like a tram/bus reserved area, but there was a police car behind us and the lights stayed off. The river was on our left and as the sat nav said we'd arrived it sure didn't look like a hotel entrance. The guy behind check-in about instantly got off his chair to get us into the carpark and I was delighted. The next time it would start was departure day. €18 a night to park. If we return to delightful Bilbao we will be based here and we sure won't have a car and once we drop our bags we'll walk five minutes to get to Swad Himalayan restaurant then all will be well.

This is a small ultra modern boutique hotel centrally located in Bilbao. I stayed in February 2018…read more Very nicely designed rooms, high speed password protected WiFi that doesn't generate security warnings (unlike many small hotels in Spain). Clever lighting that makes you say "wish I had that at home". Night lights, reading lights that only shine on one side of the bed. HDMI connection on TV so you can watch Netflix etc off your devices if you carry the right cables. (Look for the ultra thin ones on Amazon or Monoprice, go for the long ones. You'll need the right adapter for IOS (lightning to HDMI) or Mac (thunderbolt to HDMI) or whatever your PC or Android needs. This lets you listen/watch US media. No restaurant except for small cold buffet breakfast and a bar. No coffee/tea or refrigerator in rooms. Softest TP I've seen in Spain. Not those nasty little mildly abrasive rolls. A treat for pampered American booties. I see rates around 50 euros on various websites. I paid 45 (without breakfast) booking direct on their website. Four stars for location, modernity and value.