The place seems to have seen better days. When you first step out of the elevator, you're greeted…read moreat the check-in desk for appointments. After signing the registry and letting them know how much pressure you'd like during your experience, the staff guides you into the changing rooms. We booked a couple's 90-minute massage in the same room. The massage didn't quite live up to expectations; I'm fluent in several languages, including Spanish, and during the massage, I repeatedly asked for specific pressure. Unfortunately, my requests were often ignored, to the point that I had to ask the staff to cease. It then became awkward. Time ran out. Afterwards, we decided to head out to the hot tub, but the staff wasn't very welcoming. I expected a higher level of service. Both of us left feeling disappointed and dissatisfied. There's definitely room for the staff's attitude and overall quality to improve. I mentioned this on my way out. I would like to go back and see how it improves.

They respond very quickly and speak English. They send the menu of their services and respond to…read moreall questions easily. The place is very clean, and has a good ambience. Jessica and Kat are very professional and experienced. The place gave a warm vibe and will definitely go back.

My friend and I enjoyed a lovely couples massage and facial at Manthra. We booked the appointment…read moreonly a few hours before arriving and had a delightful time from beginning to end. We pretty easily found the location thanks to the neon green SPA sign affixed to the wall - stylish and helpful! Upon arriving, our services are started on time and neither of us had any complaints. My massage therapist was a bit of a talker which I didn't mind (I'm also sure I could have asked for less or communication if I desired) and I was very relaxed throughout, nearly dozing off a couple times including during the facial. Once we wrapped up, they provided us with hot tea and we oriented ourselves comfortably in the lobby before exiting. We meant to revisit at least one more time before leaving CDMX but it didn't work out. Next time though!

I had to get my nails done in Mexico. I mean why not? This spa is located across the street from…read moremy hotel and I was due for a manicure anyways. I wanted to experience it in Mexico at least! The staff was very welcoming and one person at least spoke some English. It's expensive though compared to my usual salon. It total to $620 which is equivalent to about $44 USD for gel manicure and regular spa pedicure. My, they definitely treat you well and focused on you with out rushing. My cuticles looked so nice and they time they spent on it shows they really cared. The woman doing my hand cut one of my fingers though why doing the cuticle. She didn't apologize but she was extra careful around the area. The woman doing my feet spent a while massaging and even scrubbed my feet a lot longer than what I expected. I don't have callous but it was nice to get a good scrub! Overall, the color came out great and the whole experience was relaxing for me. Which was very nice considering my whole day I was on my feet! 2 weeks later, my nails still look pretty decent.

LOVE THIS PLACE!!!! it's so beautiful…read more HIGHLY RECOMMENDED!! For me, one of the best spas in Mexico City! From the moment you arrive, they provide an experience of relaxation, tranquility, and comfort!! While I was waiting for my massage, I won a free massage... crazy!! Hahaha, I thought I was in heaven!! Then the massage was incredible: we were able to combine lymphatic drainage and muscle tension relief... I left feeling as light as a feather They also have a shower if you need to leave and go straight to an appointment! I was delighted, so I highly recommend it!!! It's worth every penny!

Our group of four girls got massages here - it was a really nice spa! We signed up for lymphatic…read moremassages for 90 minutes (honestly not sure if I got a Swedish or lymphatic but we all enjoyed). The experience started with getting a drink and a bite of chocolate, and waiting in the waiting area until they called us back. They had aromatherapy and we got to request a scent while we started. After the massage, they led us to the front of the building where there was a zen space and we could sit on chairs and relax (with more water and chocolate) before wrapping up!

Wonderful massage for my teenage son and me. Maya asked about pressure and followed my lead…read more Beautiful essential oils and music!

Massage was ok and we booked 90 minutes massage and only got 82 minutes. We told the owner and what…read moreshe said was sorry and told me " thanks for telling me" ????!!!!! We had couple massage so we got cut short today more than 15 minutes and we had to pay for the service that we didn't get. Not happy at all. s

I'll start out by saying the prices and service for a blow out and style were very transparent…read more And the quality and time spent were well worth it 620 pesos. However I decided to add on a manicure and felt pretty ripped off. On the price sheet it stated that it was 546, then at the register they charged an additional 98 to remove the gel polish, 546 for new polish, and added a manicure for 285. Fortunately I ran out of time and skipped the pedicure. I even went back after doing the math on my head thinking she over charged me for the pedicure I had to skip, but the cashier was kind enough to show me the break down. All in all- I was charged $2142 MXN plus tip on top, and left with bloody cuticles and an icky feeling. Won't be coming back :/

This place has insanely high prices... literally more expensive than a gel manicure in San Diego,…read moreCA. Beware!!!!