Friendly staff. Most speak English. Stayed in the Kaiser suite for three nights then moved to a…read morepremium king room nearby for one night. Kaiser is spacious. Almost too much space. There are two TVs although we didn't use them. The TV in the bedroom didn't work. Shower is small for the size of the bathroom. It was possible but challenging to find plugs bedside for charging phones and such. There is also a lot of light that comes in from the skylights and can't be blocked. Light sleepers may find it hard to sleep after sunrise (5ish AM in May). Despite the skylights I found the room a little dark during the day. Not enough natural light for the size of the room. All this said the reason to consider this room is the rooftop deck space. The view from the roof is amazing. Great place to share morning coffee or an afternoon/evening wine or beer. Nighttime views are also amazing! Our second room was a more typical hotel room. Nothing special, but cozy and still nice. The building dates back about 700 years although most of what you see is more modern through countless renovations over the centuries. Still cool to be in a place with so much history! You can't beat the location of this hotel. You can walk to virtually everything in the old town of Salzburg and there must be 50 restaurants within 200 meters of this hotel. The hotel restaurant is good to stop in at least one. They will make a decent espresso in the morning or serve a nice meal for dinner. We would definitely stay here again when we visit Salzburg!

Huge fan of this centrally located hotel in the Old Town of Salzburg. It's in a prime location -…read moreyou can step out your door and be in St. Peter's or any shop or restaurant within minutes! Staff were all excellent and the front desk agent who checked us in offered to call taxis, provided a map, upgraded our room for free, and made dinner reservations for us. He was very friendly and kind and we immediately felt at home. All requests were quickly handled and we had a lovely one-night stay here for my birthday! Would 1000% come back without hesitation.

The Mr and I recently spent 5 nights at Hotel Bavaria in the Kehlstein room. There was lots to love…read moreabout our room and this hotel. I'll start with the room. It was clean, spacious, & comfortable. We loved our little balcony. The staff was super friendly and helpful. There were many breakfast options including savory and sweet items, a fabulous coffee machine, & a large bright breakfast room to enjoy it all in. I loved the fact they did a whole basket of laundry for €10.00! After two weeks of traveling and one trip to a laundromat in Munich, this was a huge treat! The only con we had was parking was somewhat of an issue and the WiFi was sketchy at times. However, neither issue would keep us from staying here again!

My wife and I had a wonderful two-day stay here. The first night we got checked in and we were…read morepleased to discover the hotel is a short walk from the main railway station. Later we walked up the hill to a great little village area for some delicious food. The next morning we stayed most of the day inside due to heavy rains. The staff recommended we try their spa at the hotel. We had the entire spa to ourselves, which included a hot tub, steam room and dry sauna, all no extra cost! The breakfast is top-notch, including pretty much anything you can think of to eat: eggs, meats, breads etc.and was included. The staff couldn't have been better. This place is a must!!!

Welcome greetings by front staff and room welcome with fruits, snacks with free water. Hoot hoot…read more Two at it. "Willkommen" Rooms were clean, well appointed, beds were firm. You can opt out for daily room service and will get you free drinks at the bar. 1st night was very quite. 2nd night, for brief moments, can hear TV noise from our adjoining room. She did turn it down after realizing how thin the walls were. Also can hear sneezing from the other room. These are my only gripes. All others were excellent. Centrally located, 10 minutes waking distance to all of the attractions of Salzburg. "Ich bin bald zurück"

We were very happy with this stay. Hotel is in a great location - 15 minute walk from the train…read morestation and 10 minute walk from old town Salzburg. Check-in was simple and the room was clean and comfortable, if a tiny bit small. We enjoyed the more unique shape of the windows and the decor was cool without being cluttery. Be sure to get the breakfast - it's amazing. A tribute to American, English, German, and Austrian breakfasts all rolled up into one. I was sad I couldn't eat more as it was all excellent. Free drink if you skip housekeeping and the bartender was kind and knowledgeable.

BEWARE: BREAKFAST IS NOT INCLUDED The good:…read more1. Awesome, awesome location and pretty safe at night!! 2. Friendly and helpful staff. The manager appears to be "excited" at all times. He talks fast and doesn't pause to listen to people. This took some getting used to but he meant no harm nor is he rude - He just talks really really fast :) 3. Guests can purchase tickets for local tours (Sound of music, jazz night, Salzburg card, etc) at the front desk. Some thoughts below: * I am a huge Sound Of Music fan however, was slightly underwhelmed by the tour. The tour guide was great but the tour (managed by panorama tour) in itself was meh. I recommend renting a car instead and driving to the locations yourself. The mountains are beautiful and you will get to see more and really soak up the beauty of Salzburg. I felt rushed during the tour and was given only so much time to take pictures. Most of the tour information came from Wikipedia. Nothing special. * Salzburg card - Highly recommend buying this card. It gives you access to almost all tourist attractions. The bad: 1. We received a warm welcome by the front desk receptionist. As we were checking in, we were "reminded" that breakfast will be served between 7.30 & 10 - almost indicating that it was part of our reservation. Of course we assumed it was included. As with most travelers, we made this reservation eons ago and had no recollection of the amenities. 3 nights later, during check out, we were slammed with an additional 80 euros - for the breakfast. Imagine the surprise. Yes, it was our fault for not verifying but we felt cheated as guests are usually reminded of these things when they check in. The hotel could have done better. Btw, there is a really cute bakery right across from the cathedral, aprx a minute walk from Am Dom. It sells awesome pastries and has a wonderful array of beverages to choose from.

This is the cutest hotel I have been to in a while in Europe. It was very clean and wonderfully…read moredecorated. The beds were cosy, and the hotel was very quiet. The only thing I could hear were the pigeons cooing out of my window. So peaceful! The hotel is conveniently located in the altstadt where the Dom is as well as everything else- all in walking distance. The bathroom, however, wasn't very private as it is only a sliding frosted glass door. Your significant other can pretty much hear all the noise you will be making in the WC, and see you moving around. Awkward if you care about that. The staff was very friendly and helpful, but I got the feeling that they were keeping track of residents for some reason as every time I walked in or out they asked me for my room number. The other weird instance was that my BF and I went back to the room to do a little you know what, and we had the "bitte nicht storen" sign on the door all day, and suddenly the housekeeping lady was knocking and asking if we were there and if we wanted service. I expect a lot more privacy than that. Maybe she was lonely, I don't know. I also wished they were a little more bicycle touring friendly, as I got the cold shoulder from the one receptionist as I walked in from my 70 mile ride. She also insisted that I keep my expensive bicycle in the basement, which I really did not feel comfortable with as my bike is my only means of transportation and it is my life, not to mention that all of my belongings were mounted to the frame, and to remove them all and put them back on again is a huge inconvenience. And just as a tip, you can get breakfast there for extra, but if you have jet-lag and need coffee at 7 AM, since there is no coffee in the room, you can head over to Cafe Fabrizi since they will be the only ones open besides McDonald's. I would stay here again if I weren't touring by bicycle. It's really a nice, cosy retreat from the hustle-bustle of the town. Also, make sure you don't need assistance in the middle of the night because there is no staff available after 22:00.

This hotel is perfectly located, so that all sightseeing is walkable. The rooms are a good size for…read morebeing in the city. The staff is very kind, and breakfast is a wide variety of delicious selections.

For only €80/night over the weekend, one can't really complain. This is a small, simple, but clean…read moreand friendly hotel in a fantastic location. PROS: -Small, but efficient, quiet, and very clean rooms. -Very friendly staff. -Location: Walking distance to everything. -Cheap €6-8 taxi ride from the train station. -Tea kettle with tea and coffee. -Affordable CONS: -Small room -The bed is slightly inset into the wall to create more space, but that makes it difficult to lounge on the bed. -No fridge In conclusion: not romantic or luxurious, but clean and affordable.

This may be the worst hotel I've stayed at in terms of cleanliness and how the hotel responded to…read moreour complaint. We arrived late on Thursday night, so there was no one at the front desk at that time. We were in room 54, which does not have elevator access and was not ideal for my mother who uses a cane. We didn't raise this ahead of time though, but the website also stated that "elevator/lift is available" so I didn't think it needed to be raised. When I went into the bathroom, I was shocked at the clearly visible mold in multiple areas of the bathroom. I get it, it's an older building and mold is natural, but the amount of it and how apparent it was was shocking. Given the amount we paid for the room, we decided to raise it the next morning when the staff were at the front desk. When I approached the woman at the front desk (Andrea), I asked if there were any other rooms available, to which she quickly responded no and then asked what the problem was. I said that there was visible mold in multiple areas of the room, and since there were no rooms to switch to, I asked if it was possible to get a reduced rate since this was not up to 4 star standard or price. She said the best she could do was free breakfast. I said no, as we had an early train to catch the next morning and would not be there for breakfast. She then checked the computer, and not one but two rooms magically became available. I asked why she had said no originally, to which she replied she was looking at the wrong column before. However she had said no to me originally before even looking at the computer. She also seemed surprised by me telling her there was mold in room 54 - which I found hard to believe given I had easily found a Google review from two years earlier about mold in the same exact room, so clearly this is a problem. At that point, we were done and just wanted to spend as little time in the hotel as possible, so we left but needed to pick something up a few hours later. We had put the do not disturb sign on our door, but when we opened it, it was clear they had entered the room. A super strong smell of bleach filled the room and when we walked into the bathroom, all mold had been cleaned up. This was interesting, because I hadn't told them where the mold was within the bathroom, and even the smaller spots above the shower had been cleaned. I've never experienced something like this - to have our concern completely dismissed by the hotel staff, and then for them to rush into the room and clean up the evidence because they did recognize it was a problem. Sorry but a free breakfast and small bottle of champagne does not fix this issue - you need mold remediation and to stop putting guests in the room until this issue is fixed.

Well! I booked this hotel about a year ago. My daughter (who lives in Germany) researched for me…read moreand said the location was ideal because it is in the designated pedestrian zone. A few months ago, I read some reviews that stated that this hotel was "utilitarian", "loud", "hot" and that employees were "not very nice". This hotel is not a luxury hotel, if you are looking for that, expect the prices to be much higher and you will find many of these in this area. For me, my single room (my son has one as well) has everything we need. The beds are very comfortable, bathroom has a shower in it and some basic toiletries as well. There is storage space, cupboards and hangers to hang a few items up. A few hooks on the wall too. Our windows face a courtyard (no view) but anywhere you go around the hotel, there are plenty of things to see and do. We find it to be NOT loud.. I would actually call it on the quiet side. Currently the hotel is completely booked and it is still high season. I cannot hear anything in my son's room next door or in the courtyard. I have not yet heard anything from Above or below either. The weather here has been unseasonably warm. Hotels in Europe generally do not have a/c. This hotel (building) was built hundreds of years ago. There is lovely fan provided in my room. My recommendation would be take a shower in the morning and another at night before you go to bed. It helps a lot!. The employees.. our experience here is without exception, the employees here go above and beyond. One of the shining stars here is Marie! She is so sweet, kind and amazingly patient!!! We (cranky tourists) can be quite a lot of work but she is always smiling and always willing to help in any way she can! Additionally, breakfast is served here every morning. It is a buffet and everything is fresh and delicious! There is an extra charge and in my opinion it's a bit pricey but it is super convenient and it is nice to have a quiet breakfast in the hotel before dealing with crowds of other hot and cranky tourists. Worth it to me. If you are looking for a comfortable hotel in a convenient location and you don't necessarily need a luxury hotel, this might be your place! We will definitely come right back here when we return to Salzburg.

Low price hotel only 2 blocks to the Mirabel Gardens. Beds are comfy, curtains are dark and we have…read morea nice couch in our room. The staff are really nice and helpful, wifi works (I'm writing this review from my room), and the tasty euro breakfast buffet is included in the price which can save you quite a few euros. Parking is in a public garage two blocks down the hill which isn't cheap, but not unexpected.

We have stayed here twice during two separate Christmas festivals. Each time was a wonderful stay…read more The staff is friendly and efficient, the breakfast was very tasty. The location is walking distance to everything including the train station.

Fantastic! Quiet stay in Salzburg - tons of history and charm in this establishment. Located a…read morelittle bit away from the hustle and bustle of the city. A genuine hands-on approach (as opposed to chain hotels who sometimes don't seem to care about their guests). The staff is very welcoming, kind, and helpful. I will for sure stay here again if I'm back in Salzburg! Thank you for such a nice stay.

I stay here every time I'm in Salzburg and love it. They have a great breakfast and it's just a…read moreshort walk from the train and center of Salzburg.