Very accommodating for last minute Americans needing a massage. Wonderful massages, wonderful…read morehost, one of the most beautiful facilities I've ever seen. I greatly appreciate all the help and felt so wonderful after the massage!

Two weeks of traveling and my body was so fatigued, I was in dire need of a massage. I found this…read moreplace after several attempts (they are a bit hidden), made a reservation with a deposit. The day of my massage, I got lost trying to get to them in the pouring rain. I arrived to my appointment 1 hour late and soaked to the bone from the rain. They were amazing! Not only did they welcome me with open arms, they took me in right away kept my appointment. Luna was my massage therapist and she was amazing. She did a fantastic job and even made some suggestions on some problem areas that were holding tension. If you are looking for a spa and need a massage, be sure to stop into this place, it's worth every effort to find them, they CARE about the people who find them. Luna is amazing but they are all kind and gentle with their guests.

From the owner: Floating Flo offers Sensory Deprivation/Floatation Therapy in Florence. We have 4 Pods available…read morefor your use. The pod creates an environment free of distractions enabling the body to truly relax and recover. In this deepened relaxed state the body's natural abilities to heal, focus and harness creativity are heightened. We also provide holistic massage service by appointment. Prepayment required: buying them on our service online. Buy a Gift Card: They are available at our shop or online. If your eGift card order is placed after closing time, it will be sent to your recipient on the next working day. Don't hesitate to contact us to schedule an appointment or for more information.

We stayed here twice during a longer visit to Florence. Both times we had a fantastic experience…read more The service was exceptional and the spa amenities (sauna and hot tub) were appreciated after a long day of sightseeing. Breakfast was amazing with fantastic and engaging staff. The hotel is located in a quieter area than most of the tourist attractions, which was a bonus for a quieter, more relaxing stay. Restaurants, a small supermarket, and public transportation were nearby and easily accessible. We hope to stay again on a future trip to Florence!

We stayed here for 2 nights and everything was wonderful. The hotel staff was friendly,…read moreaccommodating, and very helpful. They have a 24/7 concierge who helped us call cabs and give us suggestions. The location is away from the main hustle and bustle but close enough to walk to everything. The bed was bigger than the beds usually are in Italy and it was also comfortable. We could not hear any noises from the lobby or the street from our room. The ambiance was elegant and everything was super clean. They have a full hotel bar and breakfast in the morning. The breakfast here is delicious! They have a buffet style option AND they also offer items off of a breakfast menu for free. I'd highly suggest the banana Nutella French toast and vegetarian omelette. They also have a spa downstairs with a sauna, a steam room, infrared showers, a quite room, and a sitting pool. If I come back to Florence again I will definitely be staying here.

What can I say that hasn't already been said? Nothing really. IYKYK. It's an experience that,…read morehaving traveled all over the world, I have never seen matched. We chose the 5 hour session and time flew by. If still wasn't enough to come close to trying everything. The included RITUALS are un-freaking-believable! They happen every 1/2 hour. I had the essential oils hot herb sauna, the body scrub wet hammam sauna, and the facial zen sauna. Each included a presentation of Italian "throw the pizza dough" style towel show that was both impressive and felt absolutely amazing as the hot air would punch you in the face. It was glorious and not to be missed! I would typically include photos, but phones aren't allowed. You'll just have to experience it yourself.

It is an excellent place and has a great atmosphere with a lot of choices. The only downside is the…read morelocation and distance to the city, and transport system, but it's an excellent place for relaxing.

I had a great first few experiences here but then my most recent manicure they told me would be 48…read moreeuros. When I go to pay they charge me 60 euros. So I simply ask why? And I believe it was the owner who immediately begins yelling at me. Of course I'm going to pay for the service I just got done, I simply just wanted to know why it was more expensive than what I was originally told. I stay calm while she keeps screaming at me telling me I need to be more appreciative, at this point I am completely taken aback by this unprofessional way to treat a client. She keeps yelling at me and tries to chagrge me 70 euros I pay the 60 she originally asked for and leave. Never going back again, the service wasn't even worth this. Don't go here they'll charge you different prices everytime. They treat you with disrespect if you ask a simple question. I am completely upset, saddened, and will never recommend this to anyone ever again.

This place is amazing and beautiful! Staff was very friendly and Dalida is funny and a wonderful…read morenail tech!

I recently visited 'body care' (what a name) as part of a smartbox gift from friends. We sort of…read morewaited until the very last minute to book something (woops) but I was pretty excited to see any sort of 'spa' in Florence around piazza liberta. What was included was a visit to the thermal pools inside, sauna, turkish bath and a face mask. Walking in, it sort of feels like you've entered another dimension. One where many others are redeeming their smartbox offers too. We went to the bath and got changed (we were told to bring our own robes and towels) in a tiny dressing room and then were given a tour of the small pool and relax area. It was ok, just to pools with thermal water and hydro-massage, it would have been better for only two people, but there were women ahead of us so it was a bit tricky to enjoy our time there without accidentally 'thigh-hugging' a stranger. In any case, we did enjoy the sauna and turkish bath which are well-maintained. The face mask is where things get a little murky for me. Typically in a spa setting, I am used to a little music, or quiet-time but the lady doing the face mask was intent on one thing, to sell me more spa treatments. The entire time she asked if I wanted to upgrade the treatment or book more, which was pretty uncomfortable when you just want to enjoy the present someone gifted. I stuck to my guns and said 'we shall see' which obviously displeased her. All in all, our experience was three-star, not great, not bad - just ok. And I really think they need to lay off the hard sell. I was in the relax room where someone was also getting a face mask and the speal was happening their too, no one was allowed to get any rest. Also the face mask ended up having some sort of reaction on my skin, but that could have just been me..

I went here for a city spa retreat with my coworkers and we got to relax in the spas and have…read moremassages. The spa has jacuzzi baths with dry and steam saunas. It is very relaxing and makes a great gift to a coworker or a friend who appreciates being pampered, it's not overly fancy or posh and perfect for a simple spa getaway in the city

A well deserved 5 star rating. Classic Old World charm and elegance updated with impeccable service…read moreand quality. From afternoon tea in the lobby to drinks on the terrace during the Golden Hour this is a must splurge. Come dressed well and enjoy.

Exceptional hotel. The entire staff and Concierge team are some of the best I have seen in my…read moretravels. Food was great, rooftop bar newly renovated, rooms were clean, well appointed and spacious. Only wish was to have more English speaking TV channels when it came to winding down at night. Situated along the Arno River was within walking distance to anything you needed or wanted for your stay in Italy. Fun fact - Napoleon's sister Carolina Boneparte once owned and resided at the hotel and is buried in the Church across the street. Not to worry the ceilings were very tall! Hehe.