So our EF Tours used this hotel and we were told it was a 3 star hotel - it is Not! As part of our stay, we had breakfast daily and then 1 dinner. Breakfast was not so good. Boiled egg, breads (variety but not appealing), warm yogurt. Dinner was horrible - we actually walked 2 blocks or so to Cibus afterwards since it was not good at all! (See my review for Cibus).
So the hotel... what we saw online was not what we received. Rooms are basic, mattress on thin and uncomfortable, showers are tiny. The rooms do not have consistent blankets from room to room (we had 50 on our tour and everyone described different bedding.) and sheets are thin. You get the picture a budget inn.
AC cuts off at 5:00 am so you wake up hot! This on top of that I went to bed both nights barely able to dry off as the humidity from the shower made the room unbearable.
I did notice a few other hotels around and could see their breakfasts included juice and more expansive options while walking to Cibus do try another place in town.
Note this hotel is ~45 minutes to Florence in a quiet/walkable neighborhood from food and shops. read more