Overall, we had a good stay at Conrad Punta de Mita, although didn't quiet meet our expectation…read moreafter we stayed here two years ago due to a few shortfalls.
We arrived around noon and they were able to offer us to early check-in, or wait a few hours and receive an upgrade to an Ocean View room. We opted for the upgrade and it made our experience even better.
They started offering complimentary cooking classes and kid's club access, as well as a kids eat free program, which definitely caters to families. The complimentary cooking classes, you basically just watch the cook or bartender make the drink or food for you for free, and then throw in some knowledge here and there. The Kid's Club activities were pretty fun, and the staff there were amazing at keeping the kids engaged.
The food here is excellent just like we remembered, and you are never a short walk away from the pool, the beach, or some dining options.
They also have a basketball half court, two pickleball courts and a tennis court. However, the tennis rackets needs to be restrung and the balls are flat. Pickleball is probably a better option, and you can pick up the equipment from the activities booth near the adult pool. It is by reservation, but from what I can see, basically no one uses it, so you can probably just walk in.
One issue that soured our experience though was that we were not notified ahead of time the number of corporate events that were taking place on property. They completely took over the activities room which had pool tables, ping pong tables, gaming systems, foosball table, etc which can provide a good retreat from the sun outside for people to lounge and relax a bit. There seems to be other meeting rooms that could have been used instead of the activities room. Definitely made our entire experience less relaxing.
There was also a wedding that took place and the party went on past 10pm, blasting extremely loud music in the middle of the property. Definitely didn't feel being valued by Conrad and more of an afterthought compared to corporate and wedding events.