I've been to this hotel 5 times already, each year is better. Love their location, near all events…read moreand entertainment and most importantly near spring water. Hotels accommodations are great, im not picky either yet I feel like home every time I stay there. New manager is always inquisitive about your stay, your ideas, heard they had renovations done. Can't wait for my next stay, Covid go away!!!!

The door handle fell apart in my hand and they tried to blame me for breaking it. I had to tell…read morethem I was not strong enough to break their door. The handle was half loose to start with. No facial tissue provided. Coffee machine in the main kitchen had a mind of its own

While in Karlovy Vary, I wanted to visit the Grand Hotel Pupp…read more The Grandhotel Pupp was a major location for the 2006 movie Last Holiday starring Queen Latifah.....a great movie that I love to watch all the time!...... It also appears in the 2006 James Bond film Casino Royale as Hotel Splendide in Montenegro. It has been cited as inspiration for the Grand Budapest Hotel in the movie of the same name. So this landmark, being as beautiful as it is from the outside had very reasonable rates (I checked online for a future visit)...on a good day, regular rooms can be had for about $150/night. Not bad for the hotel that hosts the annual Karlovy Vary International Film Festival.

Amazing hotel!!!! Customer service was excellent…read more The food so delicious and everything else was spectacular