I really appreciated this hotel. The rooms were clean. Most importantly the staff were so friendly…read more& warm. I would definitely recommend staying here.

My family and I recently gathered in Mexico City and 8 of us stayed at Hotel Novit. It was…read moreexcellent. We are all world travelers, and this boutique hotel is exemplary. From the high thread count sheets to the cleanliness and efficiency of staff, it's a great place to lodge. Cordial, courteous, and professional. Felt safe too, visible security who were paying attention. Needless to say, we will be back. Thank you, and I hope this review arrives upstream.

This hotel with its over 100 year old history is in the center of Mexico City and therefore you are…read moreable to access everything Mexico has to offer fairly easy. The staff was very friendly and helpful. The rooms were very clean and the cleaning staff adjusted easily to your personal needs. Daily breakfast and lunch are available and the hotel has a small bar where the staff was eager to learn your preference and how to make new drinks. We stayed for 5 days and it was like leaving newfound friends. Thank you Hotel Imperial for a great time.

A retro hotel with great location, needs to be upgraded, a shame nobody has thought of that, it…read morecould be an amazing hotel. Can't really complaint much because it's really clean,loved the location, rooms are huge, air conditioning works, beds are comfortable, bathrooms are clean, the reason I gave 4 stars is because it's stocked in the past, that could be fix with a little imagination. Did I mentioned a junior suite it's only $45.00usd?. Not bad at all but please needs renovation although if you do that your prices are going up too. I felt like I was inside of a 60's movie. Lol

I've stayed at this hotel six times. This time, I received an email from them offering free…read morebreakfasts. I bought a six night stay, and was expected the free breakfasts. However, the attached restaurant didn't even open until 9 am, so by then we were long gone so the offer was circumvented by not being open until late. They also tried to charge me twice for the last night stay, which was annoying plus I found that I was overcharged for the room based on their rack rate... and they wouldn't adjust the rate! For some reason, they no longer provided bottles of water in the rooms, you had to ask. That means if you didn't know better you'd drink from the faucet, which in Mexico is asking to become ill. Don't bother with this place, it's falling apart!

Stayed here back in '83 when Dad and I toured Mexico. This is the historic hotel where John Ross…read morelived for many years. Service was impeccable. Ambiance wonderful. Would both return and recommend.

Great location with one of the better hotel restaurants in the Centro.read more

wonderful experience this hotel is located in the perfect place. try to choose a room on the side…read moreof 5 de mayo street (not the entry side) that way the sun does not heat your room all day. management does not keep track of the ice and water on the hallway and sometime it runs out but just call and they correct the problem. this hotel is not in some websites but I really love it and it may be because they don't need it. I loved the attention, cleanliness and location.

It's in a good area and just walking distance to the old historic zocalo area. For the price we…read morepaid and the size of room it can't be beat. The room does not have air conditioning but they provide a stand up fan which makes it comfortable to sleep. The beds are comfy and the bathroom is adequate in size. The staff was always helpful in everything I requested or when I asked about transportation.

If you are looking for a cheap place to stay in the Historic Center of Mexico City, look no…read morefurther. We spent about $10 USD for one night at Hotel Castropol, for two people with two beds. We've looked into several cheap hotels, and Hotel Castropol was the winner in regards to price, location, and good reviews. The staff members were very attentive, and there were a few who spoke English. Everything was great, but I would like to touch on a few flaws. First and foremost, the room can get pretty loud. You can hear people from down the hall, and I'm sure others can hear you. Since the room does not have an actual AC unit except for a fan, we left our windows open. Because the windows were open, there were a lot more noise than usual. We heard people on their phones; we heard kids screaming. If you are looking for peace and quiet, I don't think this place is right for you. Second, I'm unsure if this is normal or not, but there was a cat in the hotel. Although I am mildly allergic to some cats, I love cats. Heck, we have two of our own. I am only saying this as a forewarning to others. As we were headed to our room, the cat followed us into the elevator. There was no way of kicking the cat off unless we left the elevator, so we did just that--we ended up taking the stairs. If you are mildly fine with noises and cats and you're looking for a cheap place to stay, then Hotel Castropol is the best option for you. Would I stay here again? Yes, I most definitely would stay here again. Staying at Hotel Castropol does not break my budget nor does it ruin my sleep.

This place has some good points and some bad ones. The food…read morewas good but cold, had to return everything we ordered even though we specifically ask for the food to be extra hot (usually is warm but not hot) The e service was horrible, the manager was the one that took care of our table as the place was busy but he had a terrible attitude He was bother by taking the food back to be heated instead of apologizing since we had specifically asked to make sure it w

While looking for a convenient downtown hotel, I stumbled upon this place. It's near everything…read moreyou'd want when visiting Mexico City as we did over new years. And it's 'adults only' so win win. Now I did book through my capitol one app so we didn't get the best room location but we made the best of it. From the service to the food and even the craft beer selection, everything was amazing. Free breakfast in the am with coffee, fresh juice and some fantastic cocktails (cocktails are extra but cheap) I was looking forward to eating here everyday. But the service. They went out of their way to make sure we had everything we needed. And upon request, you could find it. We will be staying with them again!

I stayed here for 5 nights in late March. First off, the location is amazing. It's very convenient…read moreand walking distance to almost everything - restaurants, shops, Paseo de la Reforma, etc. The neighborhood was safe and actually pretty quiet at night. The room was spacious and clean. They also provided two bottles of water everyday which was great. The staff were excellent and very helpful. The only con would be there was no refrigerator or hot water kettle in the room but it was fine for me. I would definitely stay here again!

This hotel is a good 40 minutes from airport; luckily we had a driver pick us up because driving…read morehere is down right scary! It is an older establishment but people are here! The rooms are refurbished/fixed as needed (called on blowdryer, A/C and tv). Buffet was wonderful and tasty! Honestly..beds are little hard!

If you insist on staying in an "industrial chic" style hotel (lots of raw concrete) this is the…read moreplace for you. Otherwise... don't bother with this place. Where do I begin? Most/all of the rooms surround an open air courtyard/atrium. Whether it's a late night talkative guest or a hotel staff member who starts cleaning and setting up the atrium in the early morning, noise echoes across the courtyard and into guest rooms like a guided missle (probably due to the the aforementioned abundance of concrete). The rooms are like dungeons... dark and damp... with very little natural light. The open air courtyard/atrium is also susceptible to flooding when there is heavy rain... which is what happened during our stay. The size, quality and quantity of room towels is very poor. I could go on but let's leave it at that.

Pésima experiencia, me dieron al principio el cuarto equivocado y cuando reclame el error solo me…read morecambiaron de cuarto sin bonificarme la diferencia, el restaurante tiene PÉSIMO servicio y hay que pedir múltiples veces todo, ya por último todo el staff de recepción te atiende de mala gana, EL PEOR HOTEL EN EL QUE ME HE QUEDADO