WOW! What a beautiful hotel located perfectly in the center of beautiful Morelia. Surrounded by…read moreSpanish colonial architecture block after block. The service at the hotel was amazing! The restaurant service was outstanding & all platters were delicious including desert. We were there for a week and could've stayed longer. Will be making return trip and definitely plan to stay here again.

I come here at least once a year. This is by far my favorite place where our family can enjoy some…read moredelicious food and hospitality. I can't say enough about this place.

Lovely Hotel! If you are looking to stay here for one night or two weeks, the staff was amazing…read more They meet my sister and I needs everyday. Appreciate Kat on her great customer service and the support given on our stay. If in Morelia again, I am sure this Hotel will be my first choice. I cannot reiterate the wonderful the staff was!! Thank you! Thank You! Thank you!!! Thank you for making our stay the best in Morelia.

This review is for the restaurant only (NOT the hotel)…read more.. I was in Morelia with my mom and a friend one Saturday in August of this year and found out that they do a fireworks show at Catedral (the main church in Morelia) on Saturdays, and we decided to have dinner at the Portales right across from it when we stumbled upon Cantera Diez. I know street food in Michoacán is amazing, but I still don't expect much from restaurants, but as far as restaurants go Cantera exceeded my expectations. The food is great, the drinks are delicious and fresh, the service is courteous, and the view of the cathedral is good. I made a quick stop in Morelia today before heading to the airport and decided I needed to go back to this place, and I'm still happy I did.

DANGER, our hotel room bathroom had wet marble floor that wasn't properly wiped or dried off which…read morecaused sustained injury where emergency medical attention was required. The hotel did not want to accept any liability nor covered all the medical costs. When this experience was shared I found out that others also had slip and fall in the bathroom!! This hotel does not meet safety standards that any US Citizen is used to so BEWARE and STAY ELSEWHERE!!!!!!!!!!!!!!!!!!!

The service here is really good. Very attentive. The food came out fast.Everything was very…read moredelicious. I booked a night here and the location is perfect because you are right in the center of everything. It's a bit noisy outside. The room was small but extremely clean. Reception let me do early booking for a small fee.

Do NOT recommend. Came here Friday night the rooftop bar has great views and good drinks. However I…read morefelt awkward, I felt look down & judged because of the way some of my family members were dressed. I don't appreciate that at all. I visit Morelia often because I have family members who live there, never have I ever experienced classism from any of the restaurants / rooftop bars we have visited. The staff is RUDE and literally makes you feel out of place and awkward. This place is classist and mean to the customers that don't dress up to their standards. I do not recommend this place at all. Please stay away !

Lovely Azotea bar upstairs with great views. Our room had no air conditioning but there are rooms…read morewith that option. It can get noisy due to cathedral bells and the bustle of the city. Rooms are very clean and everyone is professional and courteous. Great for events of 100-125 people like weddings and such.

We got five rooms. Some were big and nice, some were very small, but decent overall. Hotel is…read morebeautifully decorated and well taken care of. Hot water takes a very, very long time to come out. Mote than 20 minutes sometimes. Room was clean but shower could have been cleaner. Food is decent and service is good. We only had a problem one day because it was my nieces birthday and we got her cake and got together at the restaurant and ordered drinks, they were upset because we didn't get the cake there, but they don't have cakes! We were there for four nights and were not going to let a 9 year old birthday be ruined because of the stupidity of the hotel management, so we cut the cake and sang to her anyway. Here are some pictures of the room I was in. It didn't have a balcony but it still had a nice view.

This hotel is right smack down in the city center. Its main entrance and hallways are beautiful. My…read moreonly issue was that since we wanted a balcony room but there was 4 of us, so it was not available. Which was the main reason why we stayed there. The room we stayed at was nice but did not have a view at all. So, make sure to request a room with a view.

My family and I were visiting Morelia and we have been wanting to stay at this hotel before so we…read morefigured why not. It's close enough to downtown yet far enough to be have a peaceful and quiet stay. It's in close proximity to the zoo and they have a wonderful restaurant on site as well (not included with the stay) but they do have delicious food. The check in process was easy and smooth, the receptionist was friendly and efficient. They offer free parking on site and valet is also very friendly. I love the details of the hotel. All of the bricks through out the property give it the authentic Mexico feel. As you walk along the property you can also notice designs within the brick walls, it's those nice touches and attention to detail that makes this hotel inviting. As soon as we entered our room the bedding and design throughout the room along with the beautiful brick fireplace make it feel like home. The room was very clean and the placement of the table was right next to window, perfect placement to sit and enjoy your coffee. The size of the room was perfect for my family. The walk in shower is a good size and the bedding is comfortable for a good night sleep. I'm looking forward to staying here again on another visit.

I just did a morning at the restaurant and toured the grounds. From the start, greeted and welcomed…read morewarmly from the valet. (Valet is your only option unless you park off the property and down the road.) The grounds... Just amazing. Well, kept, groomed, tranquil, quiet and beautiful. Just look at the pictures as my writing skills are not as amazing as the photos. Immediately greeted by a maître d' and seated promptly. The restaurant was simply decorated finely, the tables set beautifully, music playing at the right level and a quiet place in general. The wait staff was attentive, unintrusive and always available. Our head waiter, Julio was just perfect. The meal was tasty, coffee delicious, the juices fresh made in house. Everyone in my group raved about their meal and I sampled each of them and raved just the same. The coffee was rich and dark served with natural sugar, substitutes and milk. Prices were good, especially for this type of restaurant. The bill for 5 of us, all with drinks and some with appetizers was just about $700 (pesos) with worked out to about $10 (American) per person. With tips, we were about $15 a person. No where in the states could you get that kind of service for 3 times that money. The view here, since it is on top of a plateau looking over Morelia, was just breath taking. (Again, see the photos.) Out door seating with that view was available as well as the indoor seating. There was a grand piano inside the restaurant, so I'm guessing at times they have live music. Also, they have a buffet on Sunday morning that I hope I can experience next visit. Also, as beautiful as the hotel was, I plan on not just eating here, but staying here for my next visit. I will update my review on the hotel when I do, but I'm positive that it will be more of the same 5 star rave. I felt like a million dollars here. I felt pampered and left feeling refreshed, full, satisfied and amazed.

Love this hotel! Affordable and located in a nice area of Morelia. Comfortable beds, clean room,…read moregreat WiFi good food, and location puts this place at the top of my list of a great value hotel! Staff was friendly and spoke English. Across the street is a mall area with many places to shop and behind the hotel a short walk away is a park area.

Let me start with the room, it was so clean, close to shopping center. The personal was so nice.read more

Spent 2 nights here. Great location, but if noise bothers you, don't have room overlooking the main…read moresquare. A Sanborns dept. store is very close, it also has an ATM machine which was very helpful. A money exchange is nearby, just be sure to have passport. Room I stayed in was small, but bed was good. Small shampoo and soap is provided. 2 styrofoam cups, coffee maker, bottled water, a safe and NO FRIDGE. AC WORKED GREAT.

Excellent service and clean rooms. Parking was valet and…read morehad great service Clean rooms and excellent customer service and staff Clean hotel with excellent Breakfast

This is the most exquisite hotel with a most profound view of the town below with its cathedrals in…read morethe distance. The lovely mountains/ hills across and behind the town are quite lovely! The restaurant is wonderful!