The hotel is very nice. It's not the Weston, but for under 60 Euros, you can sleep in a good…read morelocation.
What I like the most about this place is the proximity to the U6. You can be in the center of Berlin in less than ten minutes. Also, there is a nice park nearby where you can run and exercise.
What I really like about this place is the inclusion of breakfast. Wow, they are really really generous.
So they don't speak English. Guess what, you're in Germany. Try speaking THEIR language, and maybe they won't come off as so rude to you.
Enjoy. When I come back to Berlin, I will stay here if I need somewhere to sleep.