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    Houle Healthcare

    1.0 (1 review)
    Open 8:00 am - 5:00 pm

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    3 years ago

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    Jeremy H.

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    My Medical Centers - #507- 1081 Carling Ave, Ottawa, ON K1Y 1V3

    My Medical Centers

    1.0(3 reviews)
    42.9 km

    had a very upsetting experience at this clinic. During my visit, I became frustrated and raised my…read morevoice because I felt I was being treated unfairly. However, I did not believe I made any threats. Despite this, the police were called, leaving me feeling humiliated and distressed. I also have video evidence relating to this incident. I challenge the clinic, including Dr. Chan, who was scheduled to attend to me, to preserve and produce any CCTV footage so the events can be reviewed in full. As someone living with medical conditions, I left feeling that I was not treated with dignity or compassion. I believe I experienced discrimination, and I intend to pursue the appropriate avenues to have this matter reviewed. This experience has completely eroded my trust in this clinic. I was also reminded of a previous incident involving my younger brother, who has a physical disability, where our family felt he was not treated appropriately. Based on these experiences, we will be seeking care elsewhere. What was requested was my OHIP card and I presented a copy on my phone as that is what I have always presented even on the first day I registered at this clinic. It is also what I use at ER and all walk in clinics and have never had issues.

    Fast food medicine, they just want you in and out under 10 minutes. I wish the local McDonalds was…read moreas quick. I've had better quality care in a third world country ,

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    Capital Home Medical Equipment

    Capital Home Medical Equipment

    3.0(2 reviews)
    30.7 km

    Excellent company with a decent selection of medical items. They are a smaller, but i have found…read morethere is much more customer service and knowledgeable staff. Having issues with CPAP, the therapist went above an beyond to assist what others such as WellWise wouldn't be able to. They actually have a Respiratory Therapist that has years and years of experience and can personally relate to CPAP struggles! I've also booked a hospital bed rental for my grandpa when he needed it and things went very smoothly. Great work!

    6 months of hell…read more Dealing with this company is a joke. One would think that if someone was dealing with people that need mobility devices, they would have compassion and make an effort to accommodate them. This company throws a chair at you no matter if it fits, and then tries to make adjustments with foam and cushions. Repeatedly. Doesn't matter if the chair actually fits the person in question. Doing more damage to the injured person is not a good way to do business and opens themselves up to losing said business. Piecemeal fixes are not what this is about and can actually further the damage the injured person has sustained. I recommend passing this company by and finding a business that actually cares more about the person and less about the money 8 months of hell continued... Nothing has changed. They are lazy uncaring and couldn't do anything right if they had an ethics manual. As I've said before...AVOID THIS COMPANY. THEY ARE A MONEY GRUBBING, LYING, OVERPRICED, UNCARING, SLACKING,HAVE NO PROFESSIONAL MORALS BUSINESS. Amit (the owner?) is all of the above and more. He leaves people for days without their needs. He tries to rig wheelchairs to fit the patient instead of getting them one that fits, he has left patients waiting for days for a bed move!!!!! What does a patient do with just a mattress on the floor???? They are not BBB accredited, indeed they have an F rating. If I could rate them below one star it would be -5! Again, please avoid this company for you and your loved ones. You will get nothing but problems and grief

    Houle Healthcare - physicaltherapy - Updated September 2026

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