terrible service. extremely difficult to books appointments. often weeks waiting. often…read moredisconnected after long times on hold. scheduled appointments up to an hour late. support staff have even forgotten about me in the waiting room. the Dr is overworked and has expressed frustration over poor support staff.

I was there at 0630, by 0715 the lineup was already long. Well after 0830, a man In jeans comes out…read moreto say only the first 10 people will be seen. By 0900 he comes out again Saying"I have bad news; the Dr may not come because he's father in law from China may have to go to the ER" The man said he would update us in 15 min. After 0930 he comes out to say the MD is not coming. From the reviews which unfortunately I didn't read beforehand, said a few days before another Dr. was a no show. I'm told Walk In Clinic physicians are paid a fraction of what they deserve. Thousands of people have no family MD so why are walk-in Clinic Dr's not better compensated?? If they were, these Clinics could be better staffed and more sick patients could be helped. No wonder our ER's are overflowing and our health care system is crumbling!

This office never updates their website. You never know if it open or if it's appointment only or…read morewalk in. This place is a joke

I had no issues and only waited for about 30 minutes. I think a lot depends on when you arrive. A…read morelot of these negative reviews seem to be a few years old. John L.

Waited 6 hours to be seen. Staff was less than helpful. When i asked what the wait time was like…read morethey told me they couldn't tell me, so i spoke to other people in the waiting room, some people had been waiting 8 hours+. They have 1 dr working and no nurse practioners, everytime i go to this hospital I regret it.

Great hospital Always well received…read more Staff are friendly, helpful and professional Waiting time less than city by a long shot We walked in at 730 pm to have a kitchen accident cut taken care of Check in started at 735 Blood pressure fine Registering at 743 Minor cut glued and discharged at 8pm Wow

The ladies at the front are not easy to deal with and should not be in their position. The Filipino…read morereceptionist never answers the phone and is extremely rude and gives side-eye to many patients during visits, the blonde office manager is no better and should be removed asap. I'm convinced they hate the patients that visit the office. If you're in need of a family physician, go elsewhere as they do not care about your health and are in it just to collect a paycheque.

Doctors are nice, but the front end receptionists are very rude and scower at you. Esspecially the…read morefilipino one up front.

I went to the Almonte Hospital for a foot injury! upon check in the triage nurse was not a happy…read moreperson and made me feel like I had bothered her! after waiting a few hours I had a X-ray and then proceeded to wait a few more hours.. I started this process at 11:00 am with only 3 people in the waiting room to receive care and finally saw a doctor at 4pm. I then was told that I had a mild foot injury and there was no much they could do for me other than walk in a hard shoe. Two days later my doctor called me with a copy of the X-ray snd told me I had a foot fracture!! This is the type of care you can get at this hospital!! will never return..

I have no confidence in any of the medical team at this hospital. 4 years ago my daughter came in…read morewith a serious concussion which took 2+ years to recover from. She was off school for months. They sent us home and suggested she watch tv for the night and might miss a night off school. Worst medical advice. Two weeks ago my daughter came in from an accident - she needed stitch on her chin and broke her finger. We went to the Queensway Carleton Hospital and they were in shock from how her finger wasn't wrapped or supported property. My daughter just had her stitches taken out of her chin, it was so bad since they stitched her so tight. This hospital is below grade of a underfunded medical clinic. 0/10!

what is the point of booking an appointment if when you get there, you still have to wait for over…read more45 minutes to be seen, not to mention you see people come in with appointments after yours and they get seen first? This is Extremely frustrating and the worst part is you can't say anything to the staff because then you're the problem.

Dr. Assemi and his staff are wonderful. Best doctor I have had in my 72 years…read more Tom Harris

had a very upsetting experience at this clinic. During my visit, I became frustrated and raised my…read morevoice because I felt I was being treated unfairly. However, I did not believe I made any threats. Despite this, the police were called, leaving me feeling humiliated and distressed. I also have video evidence relating to this incident. I challenge the clinic, including Dr. Chan, who was scheduled to attend to me, to preserve and produce any CCTV footage so the events can be reviewed in full. As someone living with medical conditions, I left feeling that I was not treated with dignity or compassion. I believe I experienced discrimination, and I intend to pursue the appropriate avenues to have this matter reviewed. This experience has completely eroded my trust in this clinic. I was also reminded of a previous incident involving my younger brother, who has a physical disability, where our family felt he was not treated appropriately. Based on these experiences, we will be seeking care elsewhere. What was requested was my OHIP card and I presented a copy on my phone as that is what I have always presented even on the first day I registered at this clinic. It is also what I use at ER and all walk in clinics and have never had issues.

Fast food medicine, they just want you in and out under 10 minutes. I wish the local McDonalds was…read moreas quick. I've had better quality care in a third world country ,

I just had to write a review for Back on Track. My husband…read morehas been a patient of Back on Track for as many years as I can remember to treat a variety of long-term ailments. On July 6th I sustained a pretty severe concussion. After mentioning this to Back on Track through casual conversation, my husband raced to the phone to tell me there may be some help for me. I was discouraged, suffering from constant headaches, light sensitivity, loss of balance, confusion, inability to multi-task, decreased ability to effectively communicate, extreme fatigue, dizziness, light headed, I am sure I am missing a couple of symptoms but you get the point. The hardest part of all of this is how it has affected me socially. It is hard to believe that a concussion can change the way you feel and how you interact around others. I have realized how much brain power is required to do the little things like listening to more than one conversation at a time or typing while speaking on the phone. I started to see Dr. Ashleah Linden (chiropractor) right away. Not only has Ashleah taken the time to listen, she has made herself available by phone and email as required. This is September 17th, I have been seeing Ashleah about once a week since my injury. She has provided me not only Chriropractic services but also helped me regain my confidence. Most of my symptoms have alleviated significantly since going to Back on Track, some will only heal with time. I have started to socialize again and this past weekend was the first time I have laughed and felt good around people in a long time. Thank you Kelly Blackman for getting me in as soon as you heard. I am starting to feel more like myself, you have both changed my life as I know it today and I thank you from the bottom of my heart! Although I have months of healing to go I am on my way to recovery. If anyone you know is suffering from concussion like symptoms, please take it seriously. Don't just relax and rest and hope for it to go away, it can get worse. I strongly recommend Back on track as your first stop after seeing your family doctor. By the way, I am still waiting to see a concussion specialist but while I wait I am healing.