Classy and personable, Shady Oaks Retirement Home is the best place for a loved one to stay. The…read morestaff is always friendly and available.

Only rating 2 stars because a week after I moved in, a new company bought the building and it…read moredefinitely making improvements. Wish they would have bought a month sooner. I moved in when Bradco owned. Would NOT have moved in if I didn't need a place very quickly. I called to set up a viewing, made a date and time but they didn't tell me which apartment number to go to. When I got there, I called and asked which one to go to and apparently no one was notified that I had a viewing. The owner, Brad Smith, had poor communication skills with his employees. Good thing his office wasn't very far, as I had to wait on him to arrive to show us the apartment. The front building of the apartment looks lovely and wonderful, however my apartment was #20 all the way in the back, and the back lot was completely trashed. The building looked gross and run down and there was glass and trash all over the parking lot. When we went in for the viewing the apartment had a heavy mildew smell. The carpets were nasty and hadn't even been vacuumed, and the banister on the stairs was missing a couple of vertical posts. Brad Smith said that he would get the banister taken care of, didn't say anything about the carpets. We said we'd take it because we were so desperate. The dishwasher in our apartment was heavily stained and beat up, the ceiling above the stove leaks, the stove doesn't cook evenly, and the floors in the kitchen are very worn down. There was still some remaining items in the bathroom from the previous tenants, it's like they didn't even check it out before they posted it for rent. The on-site laundry facility has one working dryer and 2 working washers for 22 apartments, and it is located in a separate building. The door has no lock, the handle was broken, the light bulbs are always stolen from there, and I'm pretty sure the neighbors in the lot next to it are using the facility as well. I would have $200 electric bills from the thin windows, non-properly insulated door wall and front door. I can see outside around my door handle and underneath my door. The air is always running in the summer just to get the place to cool down to 75 degrees and the heat doesn't even work in the winter, we bought space heaters. The banister I previously mentioned fell down and broke our T.V. This review is for the ownership under Bradco, the new owners are actually looking after and remodeling the apartments. I hope they do a much better job than Bradco.

They took out a 100,000 BTU furnace and replaced it with an 80,000 BTU furnace, and now I have a…read morecooler house and a higher gas bill because you have to set the thermostat higher to get the same comfort level. I would get a second opinion next time, not trust their furnace choice.

we called air solutions to come fix our unit nick came over and explained what was wrong with it…read moreand fixed it very quickly and did a great job

i've lived in Poplarbluff Housing since October 1924 they're supposed to spray every month and they…read morehave not came since before Christmas I called almost 2 months ago and told them that the really bad I need someone to come spray and they said they would come spray and nobody has showed up I had called them back and they said that they would come spray nobody ever showed up. They're getting out of out of control not to mention every time it rains my toilet backs up . I called them on a Friday and told them that my toilet was not working and they made me go all weekend without a toilet. I called the following Monday and told them without a weekend they came and because I put milk and soggy Froot Loops down the toilet after the toilet was stopped up because I forgot they're charging me money for unstop in the toilet, which is BS but needless to say the Housing Authority told me if I had a problem with bugs to call him and they would come spray extra come spray all Darren told me that they would come and spray he would come the day before and let me know when they're coming so I can clean out my cabinets and stuff while I'm not heard from anybody yesterday I turned on the oven and I never cook. I never used stove, cockroaches started coming out of the stove so bad me and my daughter was by theit word