Looks like a lot of construction. Nice airport. The staff for the airport was actually very…read morefriendly to include the construction workers in trying to help me find an American Airline rep. My only knock is due to construction the airport was a little confusing. For instance Zone 5 is actually two separate sections and you can't see each other. Minor nit. Half of baggage claim six was inaccessible from blocked off construction so bags got stuck on the other side... but construction workers helped people. Mine was stuck in a closed AA office because it arrived early so they had it better.

I had a very disappointing experience flying with Southwest. I'm a Southwest credit card holder and…read morehave always expected better customer service than what I received. At the gate, I was carrying a CPAP machine (which is a medical device), a carry-on bag, and a very small fanny pack that was approximately 3 x 4 inches. The gate agent rushed me and told me I needed to condense everything immediately. She showed no concern that one of the items I was carrying was a CPAP machine, which is considered a medical device and is generally not counted as a standard carry-on. I was also carrying it for my father, who has severe arthritis and has difficulty carrying his own belongings. While I was being rushed, I told my mother, "How irritating." I was expressing my frustration to my mom--I was not speaking to or directing the comment at the gate agent. Despite that, after I boarded the plane, the gate agent stopped my mother and told her they would remove me from the flight simply because I had said, "How irritating." Which seems kind of taking your rights away. Does southwest not believe in freedom of speech?? Do I have to be careful what I tell my mother or I'm going to get thrown out ?? The interaction felt unnecessarily hostile and unprofessional . Whether this was due to poor training, a power trip, or something else , no passenger should be treated this way, especially when traveling with medical equipment. Southwest, please do better. Train your employees on the policies regarding medical devices such as CPAP machines, and remind them that passengers deserve to be treated with professionalism and respect, even during stressful boarding situations.

All I can say it FANCY ...a concert ..beautiful music....upscale places to eat...hard to…read morechoose..they all looked absolutely delish...seemed smaller but loved it...very friendly service too...lots of shopping, clothing, souvenirs, jewelry, gift ideas, HUGE CANDY STORE! so much more.

My boss and several business associates returned on a charter flight. They had a very tight…read moreconnection at Hobby. Signature flight had the ground transport ready and waiting when their plane arrived. I also needed to drop off an item that needed to fly home with them. Dropped it off at their front desk and they placed it in the transport vehicle for me. No chance of it being misplaced or forgotten. I was impressed by their receptiveness to our needs.

I rented a car from 12/3/25 to 12/8/25 and picked up at DFW airport Confirmation# 35930172US5…read more(called Car 1); fine. I needed to fly down to 12/7/25 - 12/8/25 to Houston Hobby airport for business. I rented a car from your website and got confirmation #36276126US5 (called Car 2) Morning 12/7/25, I parked Car 1 at Love Field Airport flew to Houston Hobby, I arrived at the rental location, fastbreak manager did not honor my rental and did not allow me to pick up my rental Car 2 with a reason that I have an open rental Car 1, so you can not rent another Car 2. I must rent from Thrifty. Please refund my prepaid rental Car 2 for $59.76. And fix your website to detect the open rental before confirming and wasted my time took a shuttle drive to and I must return to the airport to get to Thrifty. Bad website and bad policy!

This was a really bad experience, unfortunately. I made a…read morereservation 8 weeks ago to pick up a car at 1:00. I did the pre-registration that's supposed to shorten your wait time. She handed me back my drivers license and kept my credit card, called out in a radio and then I just stood there .. for 20m and I finally asked "are you waiting for someone to return a car to give it to me?" .. and "yes" was the only response I got. No expectation of a time frame, nothing. At the 40m mark I heard the person on the radio say they had some cars, but not what I had booked. I didn't care, I just wanted to leave!!! So I took a different model and they said they would bring it up to the building, so outside in the 100 degree heat to wait... And wait... And went back in after 15m too find out that they'd parked it and didn't tell us!!!! The line of people behind us at the counter just kept getting bigger and bigger. How does an airport car rental NOT have any cars!?!