Normally, my experiences at Sugar Lakes Family Practice have been positive. However, my last visit…read morewas not the case. Instead of visiting my regular primary care physician, I elected to see a nurse practitioner. This was a big mistake. The purpose of my visit was to receive a six month review of my current medications. My normal co-pay went from 5.00 to 76.00. I learned from my insurance company that my visit was coded as an emergency appointment. According to the treatment received, I had several diagnostic tests. This was not the case. In addition, the information submitted to my insurance company includes ruining a high fever, severe cough and headache. The information was submitted to misled the insurance company and jack up the co-pay. This was a blatant attempt to commit fraud.

Before writing this review, I wanted to make sure enough time had passed to reflect on my…read moreexperience. Over a year later, I still think about it. I saw Jasmin Jacobs for a private medical concern. Without performing any formal testing, she confidently told me my symptoms pointed to a lifelong condition that I would simply have to manage. I became emotional, and her response was to recommend that I restart my anxiety medication. I left the appointment in tears. I sought a second opinion, and another doctor determined I simply had an infection. After two weeks of treatment, all of my symptoms were gone, and they have never returned. I understand that providers can make mistakes, but being told I had a lifelong condition without appropriate testing caused me unnecessary fear and emotional distress. I hope future patients receive a more thorough evaluation before being given such a serious diagnosis.

Brought my dad to the urgent care after taking an injury to his ribs. When we arrived at about…read more10:30am, there were no other patients so he was checked in immediately and seen by the doctor within minutes. I've never been to such an urgent care with such fast and attentive service. Doctor Chang ordered a CT scan to check the abdomen, ribs and liver area and was fine with the scan in under 5 minutes of admittance. So glad we came here. Now I will say the imaging results are making up for the speedy check-in. It's been over an hour since the CT scan and still awaiting results. So while the check-in process was speedy, getting the results back will test your patience considering how fast the admittance process was. In any case, it's still a great facility. Clean, quiet, friendly staff. I hope I don't need urgent care but if I'm in Houston and find myself in a jam, I would certainly choose to come here.

I was referred to Dr. Indira Reyes-Contin after going to the ER watch center. The watch center was…read morenot at this facility but another hospital. She was very friendly and kind but there was one MAJOR issue that resulted in me feeling WORSE than when I started. If you're someone that's struggling with mental health you MUST read this. Or actually, JUST IN GENERAL. She asked a few basic questions and then some more detailed ones. I told her that my outside psychiatrist told me there's a possibility I have bipolar disorder. Dr. Reyes dismissed that possibility and explained that my symptoms weren't of bipolar disorder just MDD (major depressive disorder) and that it was "normal" to have these mood swings in depression. She prescribed me antidepressants (you don't EVERY give A-D to a person with BP). Started off with 5mg and told me that I'd feel su!cidal the first 5 days but it was a side affect of the medication (first off who even prescribes that?) Well that was not how I felt and I started feeling high the 3rd day. After 5 days I'd then take 10mg on the 6th day. I went through my first manic episode and it was HORRID. That medication worked INSTANTLY and I had immediate aggressive mood swings FAR from this "normal" she said. I made an emergency virtual session that same day this happened with Dr. Reyes and you'd think she would be worried but guess what, she was ignorant and told me to KEEP TAKING IT. "Your body has to get used to it for it to work," she said. What kind of doctor says?? I told her I had all of these symptoms and she STILL dismissed it as a part of the medication. Me and my dad were persistent that this wasn't my normal behavior and that I had gone from feeling grandiose to the next SECOND having an aggressive break down. The session was said to be 30min but it didn't even last 10min. Scammer. My manic episode lasted for TWO WEEKS and she wanted me to take it??? I would've died or kms if I did. I even started having psychological withdrawal symptoms but thankfully my mom flushed these meds down. I went from having to be in IOP to PHP thanks to her. Dr. Reyes should have serious consciences for her actions. I wouldn't recommend this "doctor" whatsoever or else she'll dismiss and belittle your situation. Just because you don't have all the symptoms of something doesn't mean it's NOT a possibility. In summary she's absolutely careless "practitioner" when it comes to the well being of patients.

Seva Papageorge, MD: Worst experience with this absolutely unprofessional person. Substituting for…read moremy own doctor on maternity leave, this person was abrupt and unhelpful in an email asking about a medication, which could easily have been answered by a (kind) team member. Instead of answering the question, she actually defensively commented about something "not being her rule" (?). No one asked her about a rule or anything of the sort. It is unbelievable to me how stark the contrast is between her behavior and my usual interactions with Methodist. I have always felt valued as a patient, until now. The kicker: this doctor charged me for sending the rude message. Apparently, that is now considered a consult...

This was my first time coming to this branch as a patient myself. I have been here on other…read moreoccasions for mother's appointments. I arrived 45 minutes early yet I was not seen until 15 minutes after my appointment. While the waiting room is very spacious and clean, I do not see a reason for such a long wait as the office was not very crowded with patients. I was attended to by a nurse who was very nice and skilled with using their very old and outdated equipment. While it was impressive that she was able to use that kind of equipment, the measurements were not the most accurate. There must be some disorganization because some of my measurements were recorded inaccurately in the report at the end of my visit. I saw Dr. Ana Corteguera, who my parents also usually see. As a first time patient, I expected her to spend some time hearing my medical history but she rushed me through the entire visit. I felt as though she did not really care about my problems and just wanted to get me in and out of there was fast as possible. In fact, I even forgot to talk about something I had been meaning to ask a doctor because of that. Furthermore, instead of discussing treatment and testing options with me, she just chose the one that was the most convenient for her, which of course, happened to be the most expensive costing one for me. All in all, I think that this office can certainly improve its efficiency and if you had to visit this branch, I would recommend seeing someone else besides Dr. Corteguera.

Dr jenny Luu is who we saw NOT the associate. ONLY Dr Luu & we did labs & they coded it wrong &…read moreinsurance would not pay . The office REFUSED to refile & code it properly so Ins could see labs as deemed a medical necessity . That is all my husband & I asked for & staff never would assist . It's a simple lab test & they should know the proper coding vs making the patients pay ALOT of extra money $$$$ unnecessarily. Any other doctors office would have had lab charges covered & filed a proper coding or at least helped with the billing but they refused to help us. . We were not asking for much & if you go there be prepared to pay for your own lab work even if have great insurance. We do not recommend this office cause of unexpected & unnecessary charges that insurance would of covered if they filed properly .

I had a to designate a PCP for work, or else I actually have to pay my company for not having one…read more So, I decided to pick Dr. Luu. Their office is located in the Mattress Firm building. Their office entrance is different from the other business, though. Right when I walked in, I was greeted by a rude receptionist (I can't remember her name). She was very short with me, and was unhappy when I didn't completely fill out all my new patient paperwork. I told her that I filled out the form that they sent me via e-mail, and that their office did not tell me to fill out any additional paperwork before coming in. Regardless, she still made it seem like it was my fault. Anyway, when I finally met my PCP, Dr. Luu, it was a complete 180. She was super nice and understanding. She also explained all the tests that I would be having and why I needed them. She also told me what diagnostic/lab tests that I was up to date with, and those I had to schedule an appointment with her for soon. I really like this doctor. So the moral of the story is: 5 Stars for Dr. Luu 2 Stars for the rude receptionist = 3 Stars Overall Hopefully, they fix her rude behavior. I really want to keep coming here.

Dr. Yang is a wonderful physician. Never in a rush, follows up consistently and you never have to…read morewait in the reception room more than 5 minutes. I and my family have been patients of Dr. Yang for well over a decade and I highly recommend her.

I have been seeing Dr. Yang for many years. She is very knowledgeable and truly cares about her…read morepatients. Dr. Yang's Medical Assistant is the best.

My review Already submitted in the links you've me…read more Here the copies of my reviews: I am once again seeking treatment for a different procedure related to the painful deformities in my right toes that hinder my daily activities. As a healthy individual without diabetes, I am determined to resolve this issue. I chose Dr. Sanders as my surgeon because, despite residing in California and working as an ER nurse at the Veterans Affairs, I made the trip back to Houston for this procedure. My past experiences have shown me that he possesses the expertise to address and correct the deformities in my toes effectively. If I had to rate Dr. Sanders on a scale from 0 to 5, where 5 signifies excellence, and 0 signifies poor quality, I would wholeheartedly give him a 5. The decision to travel from California to Houston for this procedure was worthwhile. The quality of care during the procedure was outstanding, and the Orthopedic Sports Medicine Clinic staff were incredibly proactive, guiding me through all the necessary paperwork and requirements. Moreover, the communication I received before and after the surgery was exceptional, making my entire experience seamless and reassuring.

Always very professional & excellent patient care!!! I have…read morebeen taking care of my whole family for over 20 years. We could not recommend them any higher! I have been taking care of my whole family for over 20 years. We could not recommend them any higher! Excellent excellent excellent excellent care

Very very attentive very good to listen and pay attention about your medical needs very…read moreprofessional and very caring I am so happy and satisfied with their care very very professional and very kind

From the owner: Dr. Thakkar is an Internal Medicine Physician providing great quality careread more