Be very careful. Store does not have any returns or exchanges. Bought the wrong walker and 2 days…read morelater they refused to exchange or return item. At that time the salesperson pointed out that it says on my receipt "no exchanges or returns". Not informed by salesperson when I bought it. Two days later they would not stand behind their product. SHOP elsewhere.

Med Shop Plus staff was very helpful. I have rented from here often; Thank you Ms.Judy and staff…read morefor great customer service.

We moved into a 2-story house, but I cannot get up the stairs easily, so we contacted this company…read moreabout installing a chair lift and for additional safety, some grab bars in our bathrooms. Their represntative cam out and looked at what we wanted and offered some helpful suggestions. We contracted with them and they installed grab bars in two showers and some unique combination grab bar and toilet paper holder in two bathrooms, as well as a chair lift up the stairs. They were on time for every appointment, including the installation, and worked quickly and cleanly. We are delighted with everything they did and provided for us and would highly recommend them for future work. In fact, I'm going to have another one of the toilet paper/grab bar combos installed in our guest bathroom. Whoever thought these up ws a genius.

This company is amazing. I needed a mobility chair for my dad and it was delivered the next day…read more The owner Christian called me back on a Sunday and spoke to me at length about what they could offer. Robert delivered the chair, took time with my mom and dad teaching them how to operate it. And Christine in the office was great too. This is going to change the quality of life for my dad. Thank you!

I had questions regarding compression stockings and they were quick to answer and show and have me…read moretry them on. We have also bought walkers, rollator and wheelchairs,

Very helpful great customer service I would highly recommend them. Great products for all kinds…read moreof medical needs. Also, they have a wide range of selection.m

Another medical supply store that I called looking for an after care item for post delivery of a…read morebaby. They did not carry the item and made suggestions as to where I might find the item. Very friendly phone customer service

I needed a pair of good crutches due to an injury and the gentleman there was very knowledgeable…read moreand professional he showed me how to use the crutches correctly. They have all kinds of medical/healthcare supplies at their disposal. Excellent find!

Helpful Informative works hard to get your insurance thru…read more Jennifier and staff awesome Bryon

Huge shoutout to J Star Medical!! I arrived from Los Angeles…read moreto visit with my sis in Baytown. Huge shoutout J Star Medical for their excellent prices, customer service and patience. I was stuck in heavy traffic and they were kind to wait for me!!! Sincerely, Diana

Sadly I am very disappointed with my last two encounters with Mobility City. I first encountered…read morethem while looking for a electric scooter for an upcoming purchase. Their pricing was lower than several competitors. Their show room is well stocked with a variety of mobility and independent aids. The first encounter was great, which led to the second encounter. On the second encounter I rented an electric scooter for an out of town trip. Unfortunately, the scooter was unusable, because it wouldn't stay charged. I was unable to participate with my family for my Grandson's 10th birthday. I returned the scooter and explained what happened. They tested and said it had a faulty charger and apologized. At no point was I offered a refund, only a credit to use at a later date. I opted to use the credit on a shower bench which I needed. The shower bench was a bit wobbly in the store, and I was told in the shower the suction cups would stabilize. This wasn't true. On the third use, it collapsed, leaving me to catch myself. Horrifying for me! I called a couple months after the purchase, and explained, only to be told all bath item sales are final, and it was over 30 days. My issue is that the customer should be made aware of this. So this is twice customer service is lacking. Unfortunately, the poor service over $50.00, has lost the opportunity for $1500.00+, along with future scooter rentals. Be warned, look for their warranty information or understand you are stuck with your purchase even if faulty. Bath equipment or not!

Very knowledgeable men working herehere. My husband was looking at various options for scooters…read moreand mobile chairs. They showed us how to break down the scooters to help with loading in the truck. When he is ready to buy we will be going back to Mobility City.

Vish took care of us and went over and beyond to help us. Customer Service is 5 stars. I will use…read moreonly use this company for any future needs. Vish delivered a bed to us personally in the same day and we are very satisfied. Thank you Vish for all your help.

anyone can use this company! I needed a portable neulizer for traveling. The one I bought on amazon…read morewas junk. This one through Generation Medical Supply is excellent!!! The staff is very knowledgeable. Highly Recommend!!!!!

I was desperate for a power recliner for my husband after his spinal surgery. Went right to the…read morestore and purchased one Dan and Adam brought it out within a few hours and set it up. They took the time to help my husband learn to operate it. Also installed a raised toilet seat with handles. We are enormously thankful for their compassion and help during a difficult recovery. We strongly recommend this local business. Melanie Wilson

Found just what I needed and received fast and efficient service! I highly recommend this company!read more