A big shout-out to Nathalie! She was accommodating since day 1. I purchased my scrub uniform for…read moreSchool at the Uvalde branch. She does his job beyond. She is very accommodating, even in phone calls to customers, and very informative. She works hard and is client-oriented. Product-wise, I love the quality of our uniform scrubs and jackets!

We brought my in-laws here in search of a part for a nebulizer. Paul was so friendly and helpful…read more He even offered to check the brakes on my father's-in-law walker and adjusted them for him. Prices were reasonable, and customer service was wonderful. I would definitely recommend this place!

Be very careful. Store does not have any returns or exchanges. Bought the wrong walker and 2 days…read morelater they refused to exchange or return item. At that time the salesperson pointed out that it says on my receipt "no exchanges or returns". Not informed by salesperson when I bought it. Two days later they would not stand behind their product. SHOP elsewhere.

Med Shop Plus staff was very helpful. I have rented from here often; Thank you Ms.Judy and staff…read morefor great customer service.

They have a wide of oxygen concentrators and offer same day delivery. They are priced lower than…read moremost places and customer service is exceptionally good.

Excellent service and very responsive staff. Offer same day delivery even on weekends.read more

Called looking for exact item, an abduction sling with pillow. He quoted me $49 which was more than…read moreI was quoted from another store off 290. Willing to pay the extra $10 since it was a lot closer. When my daughter got to the store she said she had called and was picking it up for me since I can't drive. He wrote over the price tag now saying it was $59. He is a crook. Should have read the reviews before visiting this store.

Ouch! When we walked in the door of this shop, the proprietor was sitting in a chair Since he…read moredidn't acknowledge seeing us, I said I thought I wanted to get some type of Rollater walker. He annoyingly waved toward a row of them. When my husband asked if I saw anything I liked, I said I didnt know how they worked or folded up and needed some help. The man-then angrily leaped out of his chair, grabbed up one, folding it up, all the while yelling at me. , and he continued to shout at me. We couldn't get out of there fast enough. He seemed to despise me the minute I walked in the door. My husband thought it was because I was a woman and he appeared to be a Muslin . We were an elderly couple with a cane and I was not dressed inappropriately.

Mobile service was extremely convenient as we live over an hour from our loved one who needed…read moreservice. technician was very knowledgeable and quick to diagnose and repair our lift. Front office communication was excellent. Understand that technicians arrival time may vary depending on repairs they encounter.

I had trouble with my van's door on both sides of the vehicle. The gasoline cap on one side of the…read morevehicle was broken which kept the side door from opening on that side. The other door wasn't working properly. This happening was very stressful as my sons wheelchair accessibility is totally dependent on this vehicle. Kyle Neal assisted me. He truly took this very stressful ordeal and made the repairs and the process a super smooth transaction. The front desk and everyone I came in contact with that worked there were genuinely friendly and so pleasant. The lobby is extremely clean, beautiful, has clean seating and a beautiful large screen television. There's free coffee, water and also a soda machine in the waiting area. Kyle Neal kept me updated and informed about my vehicle repairs and my vehicle repairs were actually completed before the date I was told it would be. Kyle Neal is extremely knowledgeable with vehicle repairs and exhibits Great customer service. He actually cares about giving you the best customer service ever and returning your vehicle back to you as quickly as possible. I would very much recommend United Access and I will most definitely return for future needs.

Great American Mobility & Medical Equipment has demonstrated extremely poor customer service…read morethroughout my mother's wheelchair order process. My mother was measured for her custom wheelchair in early November while she was a patient at Encompass Health Rehabilitation Hospital of Cypress. Understanding that custom wheelchairs require several months to be built and delivered, I began calling in early January to request a status update. Despite leaving multiple voicemails--six in total--for the assigned representative, Savanna, none of my calls were returned. After repeated follow-ups, I was informed that my mother's file had been sitting on Savanna's desk, unprocessed. This indicates that my messages were received but not acted upon. It was only after my continued calls that action was finally taken. During my most recent call, I learned that the required paperwork had *just* been submitted for the physician's signature--an essential step that should have been completed at the beginning of the process. As a result of this unnecessary delay, my mother's wheelchair delivery has been pushed back even further. This delay directly impacts her mobility and interferes with her ability to progress in her rehabilitation and healing. I selected this company based on a recommendation from the caseworker at Encompass Health Rehabilitation Hospital of Cypress, who described them as a reliable provider. Unfortunately, that has not been our experience. Based on the lack of communication, follow-through, and accountability, I cannot recommend Great American Mobility & Medical Equipment to others. If I could give zero stars, negative stars, I would!!

Horrible customer service, poor communication skills and no accountability. We are still waiting…read morefor a wheelchair that was ordered weeks ago. That for some reason was going to be delivered to a rehab center instead of the patients home. They stated they would be in contact but never received a call or notice of when the wheelchair will be delivered. After they mistakenly tried to deliver the wheelchair to the wrong location now is the rehab facilities fault and now the patient has to wait several days to be able to get another delivery scheduled. If you are given this company as the medical supply company you should use please do your self a favor and look for a different company. There's plenty of other companies that put the patients first. This company is not it.