1. Hovi Shroff, Ph.D

    1. Hovi Shroff, Ph.D

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    Delray Beach, FL

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    Hovi Shroff, Ph.D

    5.0 (2 reviews)
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    9 years ago

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    10 years ago

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    Delray Center For Healing - Raul J. Rodriguez M.D.

    Delray Center For Healing

    2.0(55 reviews)
    1.7 mi

    Quit giving meds just to give meds Have doctors that will…read moreactually speak to a patient Terrible service go elsewhere

    Complaint Regarding Dr. Raul Rodriguez, M.D. I am submitting…read morethis complaint regarding my interaction with Dr. Raul Rodriguez during my evaluation for treatment with Transcranial Magnetic Stimulation (TMS) and IV ketamine therapy. Before committing to treatment, I wanted to confirm that my insurance would cover these services through the required pre-certification process. I believed this was a reasonable and responsible step before scheduling what would be a significant course of treatment. At the time of my second appointment with Dr. Rodriguez, I had not yet received the insurance determination. The pre-certification approval was received the following day. During that appointment, Dr. Rodriguez became visibly upset because I had not yet committed to scheduling treatment. He characterized me as being "difficult" simply because I was waiting for confirmation of insurance coverage. During the conversation, he also stated that if I thought he was "an asshole," I could leave. I had made no such accusation, nor had I said anything that would reasonably provoke such a statement. I was completely taken aback by his language, demeanor, and the confrontational nature of the encounter. As a retired physician with approximately 30 years of clinical practice, I understand the standards of professionalism, respect, and dignity that patients deserve. In my opinion, Dr. Rodriguez's behavior fell well below those standards. Rather than engaging in a respectful discussion, he responded with hostility and attempted to pressure me into immediately committing to treatment despite the unresolved insurance issue. Patients undergoing treatment for depression are often emotionally vulnerable and deserve compassion, patience, and professionalism. Instead, I experienced an interaction that was unnecessarily adversarial and intimidating. The treatment protocol required follow-up appointments with Dr. Rodriguez every two weeks throughout the course of treatment. After reflecting on our interaction, I realized I would carry considerable resentment and distrust toward him during the treatment process. I believed that this negative therapeutic relationship would undermine the effectiveness of treatment and interfere with my ability to participate openly and confidently in my care. For that reason, I canceled my follow-up appointment two days later and chose not to proceed with treatment under Dr. Rodriguez's care. I found Dr. Rodriguez's conduct to be highly unprofessional, inappropriate, and inconsistent with the standards I would expect from a physician entrusted with the care of patients suffering from depression and other mental health conditions.

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    Florida Complete Psychiatry - Heidi Erickson MD

    Florida Complete Psychiatry

    4.7(3 reviews)
    3.2 mi

    WOW! I usually do not take the time to write a review but I have to say never read someone else's…read morereviews and judge a business based off someone else. I have been coming here now for seven months and I feel like I need to tell everyone my experience. Laura who answered the phone was BEYOND helpful and such a delight! I was moving from another state and needed to establish a new doctor and I was able to get in around my time not the doctors time. (I love the flexibility they offer ) Laura called me to confirm my appt the day before and asked me if I had any questions and even asked about my move! ( No one ever stops to ask how people are these days!) When I arrived I was there 15 mins early and I was the only patient in the waiting area. ( I read reviews they over book there are over 8-10 people waiting which is a LIE!!!!) I was greeted by the Dr and we went over all my medically and past doctor visit. For privacy reasons I will not list why I was there but when I left I felt very comfortable with the staff and the Dr. I am going on my 8 month and I enjoy coming here. I never have any issues, I never wait more then I expect and the staff is amazing! I wanted to take my time to thank everyone!

    Really have enjoyed this office. The nurse practitioner is super friendly and engaging and I feel…read morelike he understood what I needed. Appointments happen on time with ( at most) 10 min wait, which compared to my previous offices, is AMAZING. Happy with my choice of coming here since moving to Florida. Will update again if any changes.

    Hovi Shroff, Ph.D - c_and_mh - Updated September 2026

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